Page 347 of 639

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
344
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Roadside Emergencies
Page 348 of 639

If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or
70,000 mi
(110,000 km) (whichever occurs first)
powertrain warranty coverage period. Note:
Canadian roadside coverage and
benefits may differ from the U.S. coverage.
For complete program coverage details,
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333 or contact Roadside
Assistance using the Lincoln Way mobile
app.
Note: For quick reference, complete the
roadside assistance identification card found
in the glove compartment of your vehicle
and place it in your wallet.
HAZARD FLASHERS
Note: The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The flasher control is on the
instrument panel. Use your hazard
flashers when your vehicle is
creating a safety hazard for other motorists.
• Press the flasher control and all front and
rear direction indicators flash.
• Press the button again to switch them off.
FUEL SHUTOFF WARNING:
If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact a
qualified technician.
345
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Roadside Emergencies
Page 352 of 639

TRANSPORTING THE VEHICLE If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure. If
you tow your vehicle incorrectly, or by any
other means, vehicle damage may occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment.
We recommend towing a rear-wheel drive
vehicle with the rear wheels on a tow dolly
when towing your vehicle from the front
using wheel lift equipment. This prevents
damage to the transmission.
We recommend towing a rear-wheel drive
vehicle with the front wheels on a tow dolly
when towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the front fascia.
TOWING POINTS (IF EQUIPPED)
WARNING:
Switch the ignition off
before removing the recovery hook. Failure
to do so could result in personal injury. WARNING:
The recovery hook can
become hot. Let the recovery hook cool
down before removing it. Failure to do so
could result in personal injury.
Your vehicle comes with frame-mounted
front recovery hooks. These hooks should
never have a load applied to them greater
than the gross vehicle weight rating of your
vehicle.
349
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Roadside EmergenciesE143886
Page 353 of 639

Remove the covers to access the front
recovery hooks.
Before using recovery hooks:
•
Make sure all attaching points are secure
and capable of withstanding the applied
load.
• Do not use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to three
times the gross vehicle weight of the
stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet draped
over the recovery strap to help absorb
the energy in the event the strap breaks. •
Make sure the stuck vehicle does not
have a load heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line, within 10
degrees.
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice the
length of the recovery strap. This helps
avoid injury from the hazard of a recovery
hook or strap breaking, or a vehicle
lurching into their path.
350
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Roadside EmergenciesE276543
Page 365 of 639
Protected Component
Fuse Rating
Fuse Number
Horn.
25 A
1
Electric fan 1.
50 A
2
Front wiper motor.
30 A
3
Inverter.
50 A
4
Starter relay.
30 A
5
Power point #1.
20 A
6
Power point #2.
20 A
8
Rain sensor.
5 A
10
Trailer tow light module.
20 A
12
4X4 module.
10 A
13
Heated backlight relay coil.
Heated mirror relay coil.
Heated wiper park relay coil.
Transmission isolation relay coil.
Transmission coil module.
15 A
14
Right-hand lighting driver module.
15 A
15
Left-hand lighting driver module.
Voltage quality module.
362
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Fuses
Page 367 of 639
Protected Component
Fuse Rating
Fuse Number
Rear heated seats.
15 A
28
Rear seat climate control module.
Not used.
—
29
Trailer tow class II-IV battery charge.
25 A
30
Power folding seat module.
50 A
31
A/C clutch.
10 A
32
Not used.
—
33
Not used.
—
34
Vehicle power 4.
20 A
35
Vehicle power 3.
10 A
36
Vehicle power 2.
25 A
37
Vehicle power 1.
25 A
38
Not used.
—
39
Not used.
—
41
Not used.
—
43
Front and rear washer pump.
20 A
45
364
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Fuses
Page 368 of 639
Protected Component
Fuse Rating
Fuse Number
Family entertainment system.
7.5 A
46
Not used.
—
47
Not used.
—
48
Not used.
—
49
Fuel pump.
30 A
50
Power point #3.
20 A
51
Body control module voltage quality monitor.
50 A
52
Trailer tow park lamps relay.
25 A
53
Trailer tow control module.
Electronic limited slip differential relay.
40 A
54
Auxiliary blower.
40 A
55
Power point #4.
20 A
56
Front driver and passenger seats - belt tension reducer.
5 A
58
Not used.
—
59
Lincoln start lamp.
5 A
60
Right-hand enhanced exterior lighting module.
25 A
61
365
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Fuses
Page 369 of 639
Protected Component
Fuse Rating
Fuse Number
Left-hand enhanced exterior lighting module.
25 A
62
4X4 module.
25 A
63
Not used.
—
64
Not used.
—
65
Not used.
—
66
Not used.
—
67
Power liftgate module.
30 A
69
Anti-lock brake system and park brake module.
40 A
70
4X4 module
25 A
71
Not used.
—
72
Not used.
—
73
Trailer tow backup lamps.
10 A
74
Not used.
—
75
Body control module run power 2.
50 A
76
Climate control seat module.
30 A
77
Not used.
—
78
366
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Fuses