
ADJUSTING THE SEATBELT
HEIGHT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder. Failure
to adjust the seatbelt correctly could
reduce its effectiveness and increase the
risk of injury in a crash. 1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on the
height adjuster to make sure it is locked
in place.
SEATBELT REMINDER
How Does the Seatbelt Reminder Work
This feature supplements the seatbelt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the seatbelt warning lamp
when you are in the driver seat or you have
a front seat passenger and a seatbelt is
unbuckled. The system uses information from the front
passenger sensing system to determine if a
front seat passenger is present and therefore
potentially in need of a warning. To avoid
the system switching on the Belt-Minder
feature for objects you place on the front
passenger seat, only the front seat
passengers receive warnings as determined
by the front passenger sensing system.
If the Belt-Minder warnings expire (warnings
for about five minutes) for one passenger
(driver or front passenger), the other
passenger can still cause the Belt-Minder
feature to switch on.
57
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing SeatbeltsE200161

REMOTE CONTROL LIMITATIONS
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles and
rear of vehicle. The system may not function if:
•
The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock Press the button to unlock all
doors.
See Unlocking and
Locking the Doors Using the
Remote Control
(page 89). Lock Press the button to lock all doors.
See
Unlocking and Locking the
Doors Using the Remote Control
(page
89).
Remote Start
(If Equipped) Press the button to remote start.
See
Remotely Starting and
Stopping the Vehicle (page 151).
Liftgate
(If Equipped) Press the button to open or close
the liftgate.
See Liftgate (page
100).
Panic Alarm
(If Equipped) Press the button to sound the
panic alarm.
See Sounding the
Panic Alarm (page 76).
75
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keys and Remote ControlsE138629 E138623 E138625 E267940 E138624

SOUNDING THE PANIC ALARM
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE Press the lock button twice within
three seconds. The turn signal
lamps flash. We recommend you
use this method to locate your vehicle. CHANGING THE REMOTE
CONTROL BATTERY WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention. WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
The remote control uses one coin-type 3-volt
lithium battery CR2450 or equivalent. 1.
Push the release button and pull the key
blade out.
76
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keys and Remote ControlsE138624 E138623 E322866

WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
80
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Phone as a Key
(If Equipped)

4. Press Lincoln Way Connect Reset.
5. Press
Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start
Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press
Continue.
Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode. Note:
Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to unlock
your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables. USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to
start your vehicle.
81
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Phone as a Key
(If Equipped)

5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
82
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Phone as a Key (If Equipped)

OPERATING THE DOORS FROM
OUTSIDE YOUR VEHICLE
Unlocking and Locking the Doors
Using the Remote Control
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
Locking the Doors Press the button to lock all doors.
One short flash of the turn signal
lamps confirms that your vehicle
has locked.
Unlocking and Locking the Doors
Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors. If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.Unlocking the Doors
If the central locking function does not
operate, unlock the driver door and then
unlock all other doors individually by pulling
the interior door handles.
Note:
When the doors have been unlocked
using this method, the doors must be locked
individually until the central locking function
has been repaired.
Individually Unlocking and Locking the
Doors Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
89
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Doors and LocksE267112 E267111 E151956

Lock.A
Unlock.
B OPERATING THE DOORS FROM
INSIDE YOUR VEHICLE
Individually Unlocking and Locking the
Doors Using the Locking Button
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.B AUTOUNLOCK
What Is Autounlock
Autounlock is an unlocking feature that
unlocks the vehicle doors when your vehicle
comes to a stop.
Autounlock Requirements
Autounlock unlocks all the doors when all of
the following occur:
•
The ignition is on, all the doors are closed
and your vehicle is moving at a speed
greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or to
the accessory position.
Switching Autounlock On and Off
1. Press the menu button on the steering wheel to enter the information display
main menu.
2. Select
Settings.
90
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Doors and LocksE112203 E138628