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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles and
rear of vehicle. The system may not function if:
•
The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock Press the button to unlock all
doors.
See Unlocking and
Locking the Doors Using the
Remote Control
(page 89). Lock Press the button to lock all doors.
See
Unlocking and Locking the
Doors Using the Remote Control
(page
89).
Remote Start
(If Equipped) Press the button to remote start.
See
Remotely Starting and
Stopping the Vehicle (page 151).
Liftgate
(If Equipped) Press the button to open or close
the liftgate.
See Liftgate (page
100).
Panic Alarm
(If Equipped) Press the button to sound the
panic alarm.
See Sounding the
Panic Alarm (page 76).
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SOUNDING THE PANIC ALARM
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE Press the lock button twice within
three seconds. The turn signal
lamps flash. We recommend you
use this method to locate your vehicle. CHANGING THE REMOTE
CONTROL BATTERY WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention. WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
The remote control uses one coin-type 3-volt
lithium battery CR2450 or equivalent. 1.
Push the release button and pull the key
blade out.
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2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3.
Insert a screwdriver, and carefully remove
the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover onto the transmitter and install the key blade. Dispose of old batteries in an
environmentally friendly way. Seek
advice from your local authority
about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
PROGRAMMING THE REMOTE
CONTROL
Note: You can program a maximum of four
remote controls to your vehicle.
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4. Within 10 seconds, place a second
programmed remote control in the
backup slot. Press and release the push
button ignition switch.
5. Wait five seconds and then press and release the push button ignition switch
again. Keep the ignition on for at least
three seconds, but no more than 10
seconds. 6. Remove the remote control.
7.
Place the unprogrammed remote control
in the backup slot and press and release
the push button ignition switch. Programming is now complete. With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to an
authorized dealer.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
Keys and Remote Controls – Information Messages Action
Message
Replace remote control battery.
Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
81). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 80).
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1. Switch the ignition on using an original key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen. 3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking function
allowing you to unlock only the driver door
when you touch the unlock sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so that
only the driver door unlocks, you can unlock
all of the other doors from inside your vehicle
using the power door lock control. You can
unlock individual doors by pulling the interior
door handles on those doors. USING KEYLESS ENTRY
Unlocking the Doors With the remote control within
3 ft (1 m) of
your vehicle, touch the unlock sensor on the
back of the door handle for a brief period
and then pull on the door handle to unlock,
being careful not to touch the lock sensor at
the same time or pull on the door handle too
quickly. The system requires a brief delay to
authenticate the remote control.
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you to lock
and unlock your vehicle using the keypad
on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•
The vehicle battery has no charge.
LOCATING THE KEYLESS ENTRY
KEYPAD
SecuriCode Invisible K eypad
The keypad is near the driver window and
illuminates when you touch it. KEYLESS ENTRY KEYPAD MASTER
ACCESS CODE
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each number
within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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