STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible. WARNING:
If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Have your vehicle checked as soon
as possible. Failure to do so may result in
loss of steering control.
Your vehicle is equipped with an electric
power-assisted steering system. There is no
fluid reservoir to check or fill. If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off ), you can steer the vehicle manually, but
it takes more effort. You must adapt your
speed and driving behavior to reduced
steering assist. Extreme continuous steering
may increase the effort it takes for you to
steer. This occurs to prevent internal
overheating and permanent damage to your
steering system. If this should occur, you will
neither lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
down and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check for:
•
An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. A high crown in the road or high crosswinds
may also make the steering seem to wander
or pull.
PRE-COLLISION ASSIST
WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system does not
detect vehicles that are driving in a
different direction, pedestrians at night,
cyclists or animals. Apply the brakes when
necessary. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
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WHAT IS DRIVE MODE CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain response.
This provides a single location to control
multiple systems performance settings.
Changing the drive mode automatically
changes the functionality of the following
systems:
•
Electronically power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Steering (page 306).
• Electronic stability control and traction
control maintains your vehicle control in
adverse conditions or high performance
driving. See Stability Control (page 256).
• Electronic throttle control enhances the
powertrain response to your driving
inputs.
• Transmission controls optimize with shift
schedules tuned to each mode.
• AWD settings become optimized and
tuned to each mode. The system automatically tailors your vehicle
configuration for each mode you select.
Note:
Not all settings, or modes, may be
available.
Note: The system has diagnostic checks that
continuously monitor the system for proper
operation. If a mode is unavailable due to a
system fault, the mode defaults to Normal.
SELECTING A DRIVE MODE
Note: Drive mode changes may not be
available when the ignition is off. Rotate the drive mode dial on the center
console to change the drive mode.
DRIVE MODES
Conserve
Enables efficient driving. It helps to deliver
maximum fuel efficiency and helps to
increase driving range.
Deep Conditions
For crossing terrain that has deformable
deep, rutted surfaces such as mud, deep
sand or deep snow. Do not use on dry, hard
surfaced roads.
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Excite
For sporty on-road driving. This mode
increases throttle response, provides a
sportier exhaust sound and steering feel,
along with quicker shifting. The suspension
could stiffen, with an emphasis on handling
and control. The transmission also holds
gears longer, helping your vehicle accelerate
faster when shifting gears.
Note:
Sportier exhaust sound may not be
available depending on vehicle
configuration.
Normal
For everyday driving. This mode is a perfect
balance of excitement, comfort and
convenience. This is the default mode after
each ignition cycle. Preserve EV - Plug-In Hybrid Electric
Vehicle (PHEV)
Your vehicle runs the engine as needed to
save electric driving range for later use in
another drive mode. For example, you first
drive at high speeds on open roads where
engine operation is appropriate. Later, you
drive at low speeds in an urban area where
electric only is most efficient. See Plug-In
Hybrid Vehicle Operation (page 206).
Pure EV - Plug-In Hybrid Electric
Vehicle (PHEV)
This mode provides an electric only driving
experience. Your vehicle could accelerate
more slowly, and the top speed could
reduce. For more power, you can temporarily
enable your engine at any time by using one
of the following methods: •
Press and hold the folder button on the
steering wheel when viewing the pure
EV information screen. Your vehicle
enables the engine as needed, and
returns to pure EV after several seconds,
or when the vehicle no longer needs the
engine.
• Press the accelerator pedal fully. A
pop-up message appears. Press OK on
the steering wheel to activate as needed.
Your vehicle could enable the engine if
system conditions require it. An engine
enabled message displays if this occurs. See
Information Messages
(page 137).
Your engine could enable if the climate
control is in a defrost mode and the outside
temperature is cold. If the vehicle does not
need defrost, select a different climate
control mode to permit pure EV.
Your vehicle changes from pure EV mode to
normal mode when the vehicle electric range
is zero.
Note: When in pure EV mode, your vehicle
stays in this mode if there is all electric
driving range available and the system does
not fault.
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Slippery
For less than ideal road conditions, such as
snow or ice covered roads. Slippery mode
inspires confidence without taking away from
driving pleasure. Slippery mode lowers
throttle response and optimizes shifting for
slippery surfaces.
Note:
Using slippery mode on dry hard
surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear as the intent of this mode is for
slippery and loose surfaces.
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WHAT IS SPEED SIGN
RECOGNITION
Speed sign recognition detects speed limit
signs to inform you of the current speed limit.
Detected speed signs appear in the
information display.
HOW DOES SPEED SIGN
RECOGNITION WORK
Speed sign recognition uses a sensor behind
the interior mirror to detect speed signs.
If your vehicle has speed sign recognition
with navigation, stored speed sign data may
influence the indicated speed limit value.
SPEED SIGN RECOGNITION
PRECAUTIONS WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from obstruction.
Note: Do not carry out windshield repairs in
the immediate area surrounding the sensor.
Note: If your vehicle has a suspension kit
not approved by us, the system may not
correctly function. Note:
The system may not detect all speed
signs and may incorrectly read signs.
Note: Always fit our original parts when
replacing headlamp bulbs. Other bulbs may
reduce system performance.
SPEED SIGN RECOGNITION
LIMITATIONS
Speed sign recognition may not operate
correctly due to:
• Outdated map data.
• Incorrect recognition of speed limits by
the sensor of signs on parallel roads or
exit ramps.
• Missed recognition of faded, dirty, or
distorted signs.
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(If Equipped)
ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca. GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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