
5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key? The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked. What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 69).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
69).
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I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See Programming Your
Phone (page 68).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 68).
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Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, this
feature turns them off after some time.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle with the ignition on,
it will turn off 30 minutes after you close all
of the doors.
Welcome Lighting
This feature lights select exterior lighting as
you approach your vehicle. You must have
an intelligent access key with you. The
feature turns off when you open a door,
liftgate, or unlock your vehicle. Welcome
lighting remains on for 25 seconds or until
you start your vehicle.
The feature is active when:
•
The feature is configured from the
touchscreen. See Welcome Lighting
(page 107).
• The ignition is off. •
All doors and the liftgate are closed.
• You lock your vehicle.
The feature is disabled when:
• Your vehicle detects the intelligent
access key is inside.
• The intelligent access key is in close
range of the vehicle for more than two
minutes.
• The anti-theft alarm triggers.
• You do not start your vehicle for more
than five days.
• The vehicle battery charge is low.
• You approach the vehicle to trigger the
welcome lighting feature 10 or more
times without switching the ignition on.
Note: When this feature is disabled, you
must switch the ignition on to reset it.
Note: This feature may not correctly operate
if the intelligent access key is stored within
8–15 ft (2.4–4.6 m)
of your vehicle while not
in use.
Note: Welcome Lighting will not function if
disabled from the touchscreen.
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1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column. RESETTING THE STOPPING
POSITION - VEHICLES WITH:
POWER ADJUSTABLE STEERING
COLUMN
Note:
The steering wheel stops when it
detects an obstruction. This sets a new
stopping position.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may start to move
again.
4. When the steering column stops, continue holding the control for a few
seconds.
5. Repeat for each direction, as necessary. HORN Press on the center of the steering
wheel near the horn icon to
activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON (IF EQUIPPED) Press the button on the climate
control.
Note: You can use the heated steering
wheel only when the engine is running.
Note: The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
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POWER WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not let
them play with the power windows. Failure
to follow this instruction could result in
personal injury. WARNING:
When closing the power
windows, verify they are free of obstruction
and make sure that children and pets are
not in the proximity of the window
openings. Press the control to open the
window. Lift the control to close
the window.
To reduce wind noise or pulsing noise when
just one window is open, slightly open the
opposite window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window. One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window.
Resetting One-Touch Up
Start the engine.
1.
Lift and hold the window switch until you
fully close the door window. Continue to
hold the switch for a few seconds after
you close the window.
2. Release the window switch.
3. Press and hold the window switch until you fully open the door window.
4. Release the window switch.
5. Lift and hold the window switch until you
fully close the window.
6. Test for correct window operation by carrying out the one-touch down and
one-touch up features. Rear Window Lock Press the control to lock or unlock
the rear window controls. It
illuminates when you lock the rear
window controls.
Bounce-Back
(If Equipped)
The window stops and reverses if it detects
an obstruction.
Overriding the Bounce-Back Feature WARNING:
If you override
bounce-back, the window does not reverse
if it detects an obstacle. Take care when
closing the windows to avoid personal
injury or damage to your vehicle.
Pull up the window switch and hold within a
few seconds of the window reaching the
bounce-back position. The window travels
up with no bounce-back protection. The
window stops if you release the switch
before the window fully closes.
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To adjust your mirrors, switch your vehicle
on - with the ignition in accessory mode or
the engine running and then:
1.
Select the mirror you want to adjust. The
control light turns on.
2. Use the adjustment control to adjust the
position of the mirror.
3. Press the mirror control again. The control light turns off.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Auto-Folding Mirrors
The exterior mirrors fold in toward the glass
after you place the transmission into park (P),
turn off the vehicle, open and close the driver
side door and lock the vehicle. The exterior
mirrors unfold and return to their driving
position after you unlock the vehicle and
open and close the driver side door. You can switch this feature on and off
through the information display. See General
Information (page 131).
Note: If you switch this feature off through
the information display, the welcome lighting
also switches off.
You can fold the mirrors on demand by
pressing the power-folding mirror control
located on the door. The control lights and
the mirrors fold in toward the glass. Press
the control again to unfold the mirrors. The
control light turns off.
Note: If you use the power-folding control to
fold the mirrors on demand and the auto fold
feature is switched on, the auto-folding
feature becomes disabled. To re-enable the
auto-folding feature, press the control again
to unfold the mirrors. Loose Mirror
If your auto-folding mirrors are manually
folded or unfolded, they may not work
properly even after you re-position them.
You need to reset them if:
•
The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the auto-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud noise
as you reset the mirrors. This sound is
normal. Repeat this process as needed each
time the mirrors are manually folded or
unfolded.
Heated Exterior Mirrors
See
Heated Exterior Mirrors (page 168).
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Settings
Hold OK to Reset
Hold OK to Reset
Tire Monitor
Hold OK to Initialize
Neutral Tow 1
1 Hybrid Only
Note: Additional vehicle settings are
available through your touchscreen. See
Settings (page 526).
Head Up Display
(If Equipped) Head Up Display
Menu options covered in the head up display section.
See Head Up Display (page 157).
Phone Phone
Menu options covered in the SYNC chapter.
See Phone (page 507).
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Information Screens
Trailer Light Check Off Road
ECO Behaviors EV Coach
Electric Efficiency
Trip 1 and 2
Provides trip timer, trip average fuel
economy, total trip distance traveled, and
distance traveled on electric power only with
the engine off.
Press and hold the folder button to reset. This Trip
Provides trip timer, trip average fuel
economy, total trip distance traveled, and
distance traveled on electric power only with
the engine off. If the gasoline engine has not
turned on during the trip then trip average
fuel economy is not shown. This trip
automatically resets each time you start your
vehicle.
Fuel Economy
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged since
the last reset.Both electric only and hybrid operation are
included in the calculation. More electric only
driving will result in greater average fuel
economy.
While viewing this screen you can reset your
average fuel economy by pressing and
holding the folder button.
When the gasoline engine is off the instant
fuel economy gauge is replaced with an
electric driving message.
EV Coach
EV coach can help you to get the most out
of your vehicle's electric driving and
regenerative braking capabilities.
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