
3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel. REFUELING WARNING: When refueling always
shut the engine off and never allow sparks
or open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. WARNING:
The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. WARNING:
Do not pry open the fuel
tank filler valve. This could damage the fuel
system. Failure to follow this instruction
could result in fire, personal injury or death. WARNING:
Do not remove the fuel
pump nozzle from its fully inserted position
when refueling. WARNING:
Stop refueling when the
fuel pump nozzle automatically shuts off
for the first time. Failure to follow this will
fill the expansion space in the fuel tank and
could lead to fuel overflowing. WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING: Wait at least five seconds
before removing the fuel pump nozzle to
allow any residual fuel to drain into the fuel
tank. WARNING:
Read and follow all the
instructions on the pump island.
1. When you stop your vehicle, shift into park (P) and switch the ignition off.
229
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE157452

6.
When the pump shuts off, wait 5 seconds,
then slowly lift and remove the nozzle.
7. Fully close the fuel filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the left side of the instrument
panel again. Fuel pump nozzle automatic
shut off could occur if you do not press the
button on the left side instrument panel.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display. Description and Action
Message
A warning message appears
in the information display
when the fuel system fails to
depressurize or the fuel filler
door fails to open. You may
have to use the fuel filler door
manual override lever.
Refuel Error
See Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that
may be obstructing its movement, for
example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the driver door to open the fuel filler door.
4. If the fuel filler door fails to open and the
information message remains in the
information display, use the fuel filler
door manual override lever. Fuel Filler Door Manual Override Lever WARNING: The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
231
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE119081

Note:
The manual override lever is in the
driver side rear wheel well area.
2. Pull the manual override lever. 3. Switch the ignition off.
4. Complete the refueling process within
20 minutes.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank when the fuel gauge indicates empty.
See Capacities and Specifications (page
450).
In addition, the fuel tank contains an empty
reserve. The empty reserve is an unspecified
amount of fuel that remains in the fuel tank
when the fuel gauge indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
Calculating Fuel Economy
Your vehicle calculates fuel economy figures
through the trip computer average fuel
function.
See Information Displays (page
134). The first 1,000 mi (1,600 km) of driving is the
break-in period of the vehicle. A more
accurate measurement is obtained after
2,000–3,000 mi (3,200–4,800 km)
.
1. Completely fill the fuel tank and record the initial odometer reading.
See
Refueling (page 229).
2. Each time you fill the fuel tank, record the
amount of fuel added.
3. After at least three fill ups, fill the fuel tank and record the current odometer
reading.
4. Subtract your initial odometer reading from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per gallon)
fuel consumption, divide miles traveled by
gallons used.
232
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE297793

•
An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic
conditions.
Note: Some vehicles have a lifetime fuel filter
that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
Note: If these checks do not help you correct
the concern, have your vehicle checked as
soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb (4,536 kg)
Gross Vehicle Weight Rating (GVWR). The
preceding statements concerning prohibited
tampering acts and maintenance, and the
noise warranty found in the Warranty Guide,
are applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR. CATALYTIC CONVERTER WARNING:
Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter and
other emission control components continue
to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables.
See Jump
Starting the Vehicle (page 353).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
235
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Engine Emission Control

If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics. Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
237
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Engine Emission Control

GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death. WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to adhere to this
warning could result in serious personal
injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan. Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:
The high-voltage battery does not
require regular service maintenance. CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
IMPORTANT SAFETY INSTRUCTIONS WARNING:
In Canada, do not use
the 120 volt convenience cord in
commercial garages. WARNING:
This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least
18 in (450 mm) above the floor.
238
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing High Voltage Battery

AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake and make sure you shift into
park (P). Failure to follow this instruction
could result in personal injury or death. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note: You cannot shift out of park (P) unless
the intelligent access key is inside your
vehicle.
Understanding Your Transmission
Selector Positions
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center stack below the touchscreen. Park.P
Reverse.
R
Neutral.
N
Drive.D
The instrument cluster displays the current
gear. Park (P)
With the transmission in park (P), your vehicle
locks the transmission and prevents the
wheels from turning. Always come to a
complete stop before putting your vehicle
into and out of park (P). An audible tone
sounds once you select park (P).
When you switch the ignition off, your vehicle
shifts into park (P). If you switch the ignition
off while your vehicle is moving, the
transmission first shifts into neutral (N) until
it reaches a speed less than 3 mph (5 km/h)
and then shifts into park (P).
The electric parking brake could apply when
you shift to park (P) without the brake pedal
fully pressed. The electric parking brake
applies when you shift to park (P) on large
slopes. The electric parking brake releases
with the drive away release function, or
manually as described in the Releasing the
Electric Parking Brake section.
See Electric
Parking Brake (page 258).
Note: A warning tone sounds if you open the
driver door and you have not shifted the
transmission selector to park (P).
245
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing TransmissionE247220

Reverse (R)
With the transmission selector in reverse (R),
your vehicle moves backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the transmission selector in neutral (N),
you can start your vehicle and it is free to
roll. Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness. Shift
the transmission selector to drive (D) to allow
your vehicle to move forward and shift
through the forward gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input.
Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
The transmission returns to park (P) if any of
the following occur:
• You switch the ignition off.
• You do not have your seatbelt fastened
and you open the driver door.
• The driver door is open and you unfasten
your seatbelt.
If you switch the ignition off when your
vehicle is moving, your vehicle shifts into
neutral (N) until it slows down enough to shift
into park (P).
Note: This feature does not work properly if
the door ajar switch is malfunctioning. If your
door ajar indicator does not illuminate when
you open or close the driver door, or the
Transmission not in Park message still
displays in the information display when the
shifter has already selected (R), (N) or (D) and
the driver door remains closed, see your
authorized dealer. Stay in Neutral Mode
Note:
Stay in Neutral mode is a temporary
vehicle state that works with the engine in
a running or OFF state. Once in this mode,
maintain sufficient battery voltage, or your
vehicle returns to park (P) if left active for an
extended period of time when the engine is
off.
Failure to follow this instruction could result
in vehicle damage not covered by the vehicle
warranty.
Note: When entering an automatic car wash,
always enter the Stay in Neutral mode. Stay
in Neutral mode must be enabled if you are
exiting the vehicle before the car wash.
Extended usage of Stay in Neutral mode
could result in a battery voltage reduction to
a level where the vehicle no longer starts.
Do not tow your vehicle in this mode.
With the transmission selector in Stay in
Neutral mode, you can start your vehicle and
it is free to roll.
To enter Stay in Neutral mode, do the
following:
246
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Transmission