2021 LINCOLN AVIATOR lock

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
545
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
I cannot stream audio from my Bluetooth
device. –
Incompatible device.
•Check the compatibility of your device on our website.
– Device not connected.
•Pair your device. See Phone (page 521).
– Media player not running.
•Start the media player on your device.
The system does not recognize the music on
my device. –
Missing or incorrect audio file metadata, for example artist, song title\
, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
– Copyright protected files.
•Use a device that contains files that are not copyright protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 506).
– Device indexing required.
•Re-index your device.
See Settings (page 540).
– Device lock screen enabled.
•Unlock your device before connecting it.
546
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
548
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Personal Profiles (If Equipped)
Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote control. The remote control selected was already associated with another profile \
and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active. Another user changed the settings for the wrong personal profile.
556
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
557
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs. Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect extended service plans are
honored by all authorized Lincoln dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for the
day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
561
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Lincoln Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
566
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance

3
360 Degree Camera...................................286
Front Camera.......................................................287
Side Camera........................................................288
Using the System...............................................287
9
911 Assist...........................................................64
A
A/C See: Climate Control..........................................168
About This Manual............................................9
ABS See: Brakes..........................................................257
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...............................................................258
Accessories...................................................559
Accessories See: Replacement Parts Recommendation.....12
Active Park Assist.........................................278 Using Active Park Assist...................................279 Adaptive Cruise Control..............................291
Adaptive Cruise Control –
Troubleshooting.............................................302
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering.................................298
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go......................................299
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive Cruise
Control.........................................................299
System Warnings................................................299
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering.................................293
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Stop and Go......................................293
Sensor Limitations..............................................293
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering..................................291
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go......................................292
Hilly Condition Usage.......................................293
When Following a Vehicle...............................292 Adaptive Cruise Control –
Troubleshooting.........................................
302
Adaptive Cruise Control – Information
Messages .........................................................302
Adaptive Headlamps
.....................................112
About Adaptive Headlamps..............................112
Camera Detects Lane Markings.......................113
Camera Detects Traffic Signs............................114
Steering Around a Curve....................................
113
Switching Adaptive Headlamps On or Off........................................................................\
114
Adjusting the Headlamps
..........................399
Vertical Aim Adjustment...................................399
Adjusting the Set Speed Tolerance..........301
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column..........................................................100
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column..........................................................100
End of Travel Position.........................................101
Memory Feature...................................................101
AFS See: Adaptive Headlamps.................................112
Airbag Disposal...............................................62
Air Conditioning See: Climate Control..........................................168
647
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Index