4297-2. Steps to take in an emergency
7
When trouble arises
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (P.429)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.363)
The battery may be discharged.
( P.433)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally.
Do not use this starting procedure
except in cases of emergency.
1 Turn the engine switch to IGNI-
TION ON mode and check that the parking brake is set. (
P.177,
183)
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency
4317-2. Steps to take in an emergency
7
When trouble arises
wrap its tip with tape to protect the cover.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mo de is set. If it is
set, cancel the function. ( P.116)
■Unlocking the door
Use the mechanical key ( P.97) in
order to perform th e following opera-
tions:
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.116) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the
engine can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the doors
4327-2. Steps to take in an emergency
1Insert the mechanical key while
pulling on the driver’s door handle.
2 Unlock the door.
Turning the key rearward unlocks the
driver’s door. Turning the key again unlocks
the other doors.
3Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Key linked functions
1 Closes the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
2 Opens the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
These settings must be customized at your
Lexus dealer.
*: If equipped
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
WARNING
■When using the mechanical key and
operating the power windows or the
moon roof or panoramic moon roof
Operate the power window or the moon
roof or panoramic moon roof after
checking to make sure that there is no
possibility of any passe nger having any of
their body parts caught in the window or
the moon roof or panoramic moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or the moon roof or
panoramic moon roof.
Starting the engine
4337-2. Steps to take in an emergency
7
When trouble arises
When the smart access system with
push-button start is deactivated in custom-
ization setting, the engine switch will turn
to ACCESSORY mode.
3 Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch shortly and
firmly.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Shift the shift lever to P, set the parking
brake, and press the engine switch as you
normally do when stopping the engine.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.379)
■Alarm (For Canada)
Using the mechanical key to lock the doors
will not set the alarm system.
If a door is unlocked using the mechanical
key when the alarm system is set, the alarm
may be triggered. ( P.68)
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above. The engine
does not start and modes will be changed
each time the switch is pressed. ( P.177)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
4387-2. Steps to take in an emergency
coolant is unavailable.
6Start the engine and turn the air
conditioning system on to check
that the radiator cooling fans oper-
ate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fans are oper-
ating by checking the fan sound and air
flow. If it is difficult to check these, turn the
air conditioning system on and off repeat-
edly.
(The fans may not oper ate in freezing tem-
peratures.)
7 If the fans are not operating:
Stop the engine immediately and
contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the
nearest Lexus dealer.
8 Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner's Manual” is shown on the
multi-information display.
If the message does not disappear:
Stop the engine and contact your Lexus
dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Lexus dealer.
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●Keep hands and clothing (especially a
tie, a scarf or a muffler) away from the
fans and belts.
Failure to do so may cause the hands
or clothing to be caught, resulting in
serious injury.
●Do not loosen the radiator cap and the
coolant reservoir cap while the engine
and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine coolant
Add coolant slowly after the engine has
cooled down sufficiently. Adding cool
coolant to a hot engine too quickly can
cause damage to the engine.
■To prevent damage to the cooling sys-
tem
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust,
etc.).
●Do not use any coolant additive.
4458-1. Specifications
8
Vehicle specifications
quantity to be used when changing the
engine oil. Warm up and turn off the
engine, wait more than 5 minutes, and
check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used in
your Lexus vehicle. Use Lexus
approved “Toyota Genuine Motor Oil”
or equivalent to satisfy the following
grade and viscosity.
Oil grade: ILSAC GF-5 multigrade
engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice for
good fuel economy and good starting
in cold weather.
If SAE 0W-20 is not available, SAE
5W-20 oil may be used. However, it
must be replaced with SAE 0W-20 at
the next oil change.
Outside temperature
Oil viscosity (0W-20 is explained here
as an example):
• The 0W in 0W-20 indicates the characteristic of the oil which allows
cold startability. Oils with a lower
value before the W allow for easier
starting of the engine in cold
weather. • The 20 in 0W-20 indicates the vis-
cosity characteristic of the oil when
the oil is at high temperature. An oil
with a higher viscosity (one with a
higher value) may be better suited if
the vehicle is operated at high
speeds, or under extreme load con-
ditions.
How to read oil container label:
The International Lubricant Specifica-
tion Advisory Committee (ILSAC)
Certification Mark is added to some oil
containers to help you select the oil you
should use.
A
490What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys can
be made by your Lexus dealer.
( P.430)
If you lose your electronic keys, the
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer
immediately. ( P.430)
Is the electronic key battery weak or
depleted? ( P.379)
Is the engine switch in IGNITION
ON mode?
When locking the doors, turn the engine
switch off. ( P.177)
Is the electronic key left inside the
vehicle?
When locking the doors, make sure that
you have the electronic key on your per-
son.
The function may not operate prop-
erly due to the condition of the radio
wave. ( P.116)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and then
unlock the child-protector lock. ( P.102)
Did you press the engine switch
while firmly depressing the brake
pedal? ( P.174)
Is the shift lever in P? ( P.174)
Is the electronic key anywhere
detectable inside the vehicle?
( P.115)
Is the steering wheel unlocked?
( P.175)
Is the electronic key battery weak or
depleted?
In this case, the engine can be started in a
temporary way. ( P.432)
Is the battery discharged?
( P.433)
If you have a problem, check the
following before contacting your
Lexus dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The electronic key does not
operate properly
The doors cannot be locked or
unlocked
The rear door cannot be opened
If you think something is wrong
The engine does not start
The shift lever cannot be shifted
from P even if you depress the
brake pedal
491What to do if... (Troubleshooting)
Is the engine switch in IGNITION
ON mode?
If you cannot release the shift lever by
depressing the brake pedal with the engine
switch in IGNITION ON mode ( P.179)
It is locked automatically to prevent
theft of the vehicle. ( P.175)
Is the window lock switch pressed?
The power window except for the one at
the driver’s seat cannot be operated if the
window lock switch is pressed. ( P.146)
The auto power off function will be
operated if the vehicle is left in
ACCESSORY or IGNITION ON
mode (the engine is not running) for
a period of time. ( P.177)
The seat belt reminder light is flash-
ing
Are the driver and the passengers wearing
the seat belts? ( P.406)
The parking brake indicator is on
Is the parking brake released? ( P.183)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.403, 412)
Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm sounds.
( P.68)
Do one of the following to stop the
alarms:
Unlock the doors.
Turn the engine switch to ACCES-
SORY or IGNITION ON mode, or
start the engine.
Is the message displayed on the
multi-information display?
Check the message on the multi-informa-
tion display. ( P.412)
When a warning light turns on or a
warning message is displayed, refer
to P.403, 412.
The steering wheel cannot be
turned after the engine is
stopped
The windows do not open or
close by operating the power
window switches
The engine switch is turned off
automatically
A warning buzzer sounds during
driving
An alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed
When a problem has occurred
If you have a flat tire