2021 LEXUS NX300h tow

3837-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.383, 384)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc., which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.

3847-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing. ( P.383)
 The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
NOTICE
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Hybrid AWD system and transmission.
(  P.173)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck

3857-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drivetrain, ax les, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the wheel nut wrench, flat-
head screwdriver and towing eye-
let. ( P.402)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Type A
Type B
3 Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing
To have your vehicle towed

3867-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
4Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.184)
When the shift lever cannot be shifted:
 P.181
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.402)
 Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine misfire or misses, stumbling
or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

4027-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
Stop the vehicle in a safe place on a
hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flashers.
( P.380)
Jack handle
Wheel nut wrench
Towing eyelet
Spare tire
Jack
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.357
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
A
B
C
D
E

4047-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
4Use the hook to secure the deck
board as shown in the illustration.
5 Removing the jack.
1 Remove the rubber band.
2 Remove the cover and the jack.
When stowing the jack, close it by turning
the handle indicated by until it does not
move anymore, stow the jack and the
cover, and press on the jack to fix with the
rubber band.
1 Remove deck under tray.
2 Loosen the center fastener that
secures the spare tire.
1 Chock the tires.
A
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
Replacing a flat tire

4077-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
come off.
2Install the spare tire and loosely
tighten each wheel nut by hand by
approximately the same amount.
Tighten the wheel nuts until the tapered
portion comes into loose contact with
the disc wheel seat .
3Install the wheel nut wrench in jack
handle. 4
Lower the vehicle.
5 Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
6Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by the
label “TEMPORARY USE ONLY” on
the tire sidewall.
Use the compact spar e tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation pres-
sure of the compact spare tire. ( P.430)
■After completing the tire change
The tire pressure warn ing system must be
reset. ( P.363)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and trans-
mitter, low inflation pressure of the spare
tire will not be indicated by the tire pressure
A
B

4227-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the hybrid trans-
mission and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.