2021 LEXUS NX300h tow

641-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78578_en
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.

ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engineers, and physi-
Safety information for Safety
Connect

721-4. Hybrid system
LEXUS NX300h Owners Manual_USA_M78578_en
The cooling air intake and discharge
vents for the hybrid battery (traction
battery) are located under the rear
seats and between the rear seats and
deck board, respectively. If the air
intake vents are blocked, it could lead
to a reduction in hybrid battery (trac-
tion battery) output.
The hybrid battery (traction battery) out-
put will not be reduced, even if the space
between the upper part of the air dis-
charge vents on the back of the rear seat
and deck board is blocked with luggage,
etc.
WARNING
●If your vehicle needs to be towed, do
so with four wheels raised. If the
wheels connected to the electric
motor (traction motor) are on the
ground when towing, the motor may
continue to generate electricity. This
may cause a fire. ( P.383)
●Carefully inspect the ground under the
vehicle. If you find that liquid has
leaked onto the ground, the fuel sys-
tem may have been damaged. Leave
the vehicle as soon as possible.
■Hybrid battery (traction battery)
●Never resell, hand over or modify the
hybrid battery. To prevent accidents,
hybrid batteries that have been
removed from a disposed vehicle are
collected through Lexus dealers. Do
not dispose of the battery yourself.
Unless the battery is properly collected,
the following may occur, resulting in
death or serious injury:
• The hybrid battery may be illegally dis- posed of or dumped, and it is hazard-
ous to the environment or someone
may touch a high voltage part, result-
ing in an electric shock.
• The hybrid battery is intended to be used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outside
of your vehicle or modified in any way,
accidents such as electric shock, heat
generation, smoke generation, an
explosion and electrolyte leakage may
occur.
When reselling or handing over your
vehicle, the possibility of an accident is
extremely high because the person
receiving the vehicle may not be aware
of these dangers.
●If your vehicle is disposed of without
the hybrid battery having been
removed, there is a danger of serious
electric shock if hi gh voltage parts,
cables and their connectors are
touched. In the event that your vehicle
must be disposed of, the hybrid battery
must be disposed of by your Lexus
dealer or a qualified service shop. If
the hybrid battery is not disposed of
properly, it may cause electric shock
that can result in death or serious
injury.
NOTICE
■Hybrid battery (traction battery)
Do not carry large amounts of water
such as water cooler bottles in the vehi-
cle. If water spills onto the hybrid battery
(traction battery), the battery may be
damaged.
Have the vehicle inspected by your
Lexus dealer.
Hybrid battery (traction bat-
tery) air intake and discharge
vents

1203-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
begin closing automatically. When the
power back door is closed, all of the doors
will lock simultaneously and operation sig-
nals will indicate that all of the doors have
been locked.
■Situations in which the close & lock
function may not operate properly
(vehicles with Hand
s Free Power Back
Door)
In the following situations, the close & lock
function may not operate properly:
●If the switch on the lower part of
the power back door is pressed by a hand
which is holding an electronic key
●If the switch on the lower part of
the power back door is pressed when the
electronic key is in a bag, etc. that is
placed on the ground
●If the switch on the lower part of
the power back door is pressed with the
electronic key not near the vehicle.
■Situations in which the kick sensor may
operate unintentionally (vehicles with
Hands Free Power Back Door)
In the following situations, the kick sensor
may not operate properly:
●When a foot remain s under the rear
bumper
●If the rear bumper is strongly hit with a
foot or is touched for a while
If the rear bumper has been touched for a
while, wait for a short time before attempt-
ing to operate the back door again.
●When operated while a person is too
close to the rear bumper
●When an external radio wave source
interferes with the communication
between the vehicle and electronic key
(  P.128)
●When the vehicle is parked near an elec-
trical noise source which affects the sen-
sitivity of the kick sensor, such as a pay
parking spot, gas stat ion, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant, radio station, large
display, airport or ot her facility that gen-
erates strong radio waves or electrical
noise
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When mud, snow, ice, etc. is attached to
the rear bumper
●When the vehicle has been parked for a
while near objects that may move and
contact the rear bumper, such as plants
●When an accessory is installed to the rear
bumper
If an accessory has been installed, turn the
kick sensor operation setting off.
■Situations in which the kick sensor does
not operate properly (vehicles with
Hands Free Power Back Door)
When an electronic key is in the operation
range, the kick sensor may operate unin-
tentionally, so be careful in the following sit-
uations.
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such
as a ball, moves under the rear bumper
●When an object is moved from under the
rear bumper
●If someone is swinging their legs while sit-
ting on the rear bumper
●If the legs or another part of someone’s
body contacts the rear bumper while
passing by the vehicle
●When the vehicle is parked near an elec-
trical noise source which affects the sen-
sitivity of the kick sensor, such as a pay
parking spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant, radio station, large
display, airport or ot her facility that gen-
erates strong radio waves or electrical
noise

1213-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
●When the vehicle is parked in a place
where objects such as plants are near the
rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear bumper
●When the vehicle is being towed
To prevent unintentional operation, turn the
kick sensor operation setting off.
■When reconnecting the 12-volt battery
To enable the power back door to operate
properly, close the back door manually.
■Jam protection function
Sensors are installed in the right and left
sides of the power back door. When the
door is automatically closing and the sen-
sors are pushed due to an object being
clamped, etc., the jam protection function
operates.
From that position the door automatically
moves a little in the opposite direction and
then the function stops.
■If the back door opener is inoperative
The back door can be unlocked from the
inside.
1 Remove the cover.
To protect the cover, place a rag between
the flathead screwdriver and the cover as
shown in the illustration. 2
Move the lever.
■Customization
Settings (e.g. back door automatic open
and stop position) can be changed. (Cus-
tomizable features: P.443)
WARNING
■Back door closer
●In the event that the back door is left
slightly open, the back door closer will
automatically close it to the fully closed
position. It take s several seconds
before the back door closer begins to
operate. Be careful not to catch fingers
or anything else in the back door, as
this may cause bone fractures or other
serious injuries.
●Use caution when using the back door
closer as it still operates when the
power back door system is canceled.

1283-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
tronic key from re
ceiving radio waves.
Press twice while pressing and
holding .
Confirm that the elec tronic key indicator
flashes 4 times. While the battery-saving
mode is set, the smar t access system with
push-button start cannot be used. To cancel
the function, press any of the electronic key
buttons.
■Conditions affe cting operation
The smart access system with push-button
start, wireless remote control and immobi-
lizer system use weak radio waves. In the
following situations, the communication
between the electronic key and the vehicle
may be affected, preventing the smart
access system with push -button start, wire-
less remote control and immobilizer system
from operating properly. (Ways of coping:
 P.412)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other faci lity that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil
inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless ke ys (that emit radio
waves) are being used nearby
●When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless
phone or other wireless communication
devices
• Another vehicle’s electronic key or a
wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the rear
window
●When the electronic key is placed near a
battery charger or electronic devices
■Note for the entry function
●Even when the electronic key is within the
effective range (detection areas), the sys-
tem may not operate properly in the fol-
lowing cases:
• The electronic key is too close to the win-
dow or outside door handle, near the
ground, or in a high place when the doors
are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to the rear
bumper center when the back door is
opened.
• The electronic key is on the instrument panel, luggage room, floor, or in the door
pockets or glove box when the hybrid
system is started or power switch modes
are changed.
●Do not leave the electronic key on top of
the instrument panel or near the door
pockets when exiting the vehicle.
Depending on the radio wave reception
conditions, it may be detected by the
antenna outside the cabin and the door
will become lockable from the outside,
possibly trapping the electronic key
inside the vehicle.
●As long as the electronic key is within the
effective range, the doors may be locked
or unlocked by anyone.
●Even if the electronic key is not inside the
vehicle, it may be po ssible to start the
hybrid system if the el ectronic key is near
the window.
●The doors may unlock if a large amount

1343-3. Adjusting the seats
LEXUS NX300h Owners Manual_USA_M78578_en
■Before folding down the rear seat-
backs
1 Stow the rear center seat belt, seat
belt buckles and armrest. ( P.29)
2 Lower the head restraint of the rear
seat. ( P.141)
■Folding down rear seatbacks (man-
ual seat)
Pull the seatback angle adjustment
lever and fold down the seatback.
■Folding down rear seatbacks
(power seat)
Press and hold the sw itch to fold down
the seatback.
The buzzer sounds and operations start.
The buzzer sounds again when the opera-
tion is complete.
To stop the operation of a seat partway,
press either seat oper ation switch for that
seat, once more. Switches for that seat in
other locations can be used to stop the
operations. (buzzer sounds depending on
stopping position of the seatback)
Instrument panel switch
WARNING
●Do not bring your hands close to the
moving parts or between the seats, as
well as do not let any part of your body
get caught.
●Vehicles with power seat: Do not let
children operate the seatback as other
passengers may get caught in seat.
●Vehicles with power seat: Check that
there are no passengers sitting in the
seat before folding that seat forward.
Also, do let other passengers sit in the
seat while the seat is forward folding.
■Seat adjustment
To reduce the risk of sliding under the lap
belt during a collision, do not recline the
seat more than necessary.
If the seat is too reclined, the lap belt may
slide past the hips and apply restraint
forces directly to the abdomen, or your
neck may contact the shoulder belt,
increasing the risk of death or serious
injury in the event of an accident.
Adjustments should not be made while
driving as the seat may unexpectedly
move and cause the driver to lose control
of the vehicle.
Folding down the rear seatbacks

1373-3. Adjusting the seats
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
■Seatback jam protection function
(power seat)
When folding down the seatback, if a for-
eign object is perceived between the seat-
back and seat cushion, the seatback will
reverse operations and then stops opera-
tions.
The buzzer sounds intermittently during
reverse operations and sounds continu-
ously when operations are stopped.
WARNING
■When folding the rear seatbacks
down and after folded
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Do not fold the seatbacks down while
driving.
●Stop the vehicle on level ground, set
the parking brake and shift the shift
lever to P.
●Do not allow anyone to sit on a folded
seatback or in the luggage compart-
ment while driving.
●Do not allow children to enter the lug-
gage compartment.
■After returning the rear seatback to
the upright position
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Make sure that the seatback is
securely locked in position by lightly
pushing it back and forth.
●Check that the seat belts are not
twisted or caught in the seatback.
■Jam protection function (vehicles
with power seat)
Observe the following precautions.
Failure to do so may cause death or seri-
ous injury.
●Never use any part of your body to
intentionally activate the jam protec-
tion function.
●The jam protection function may not
work if something gets caught just
before the seatback is fully folded for-
ward. Be careful no t to get fingers
caught or anything else.
●The jam protection function may not
work depending on the shape of the
object that is caught. Be careful not to
catch fingers or anything else.
NOTICE
■Stowing the seat belts
The seat belts and the buckles for the
rear center seat, as well as the armrest,
must be stowed before you fold down the
rear seatbacks. ( P.29)

1413-3. Adjusting the seats
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
■Front seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while press-
ing the lock release button .
■Rear seats
1 Up
Pull the head restraints up.
2Down
Push the head restra int down while press-
ing the lock release button .
■Adjusting the heig ht of the head
restraints
Make sure that the head restraints are
adjusted so that the center of the head
restraint is closest to the top of your ears.
■Adjusting the center rear seat head
restraint
Always raise the head restraint one level
from the stowed position when using.
The position of the front head restraint
can be adjusted forward in 4 stages.
If the head restraint is pulled forward from
the foremost position, it will return to the
rearmost position.
Head restraints
Head restraints are provided for all
seats.
WARNING
■Head restraint precautions
Observe the following precautions
regarding the head restraints.
Failure to do so may result in death or
serious injury.
●Use the head restraints designed for
each respective seat.
●Adjust the head restraints to the cor-
rect position at all times.
●After adjusting the head restraints,
push down on them and make sure
they are locked in position.
●Do not drive with the head restraints
removed.
Vertical adjustment
A
Horizontal adjustment (if
equipped)
A