2021 LEXUS LS500 key

417
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers................... 418
If your vehicle has to be stopped in an emergency ........................... 418
If the vehicle is trapped in rising water............................................. 419
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 421
If you think something is wrong ........................................................ 425
Fuel pump shut off system ..... 426
If a warning light turns on or a warning buzzer sounds ....... 427
If a warning message is displayed ........................................................ 436
If you have a flat tire.................. 438
If the engine wi ll not start .......439
If you lose your keys .................. 441
If the fuel filler door cannot be opened......................................... 441
If the electronic key does not operate properly .................... 442
If the vehicle battery is discharged ........................................................ 444
If your vehicle overheats ........ 449
If the vehicle becomes stuck ........................................................ 452

4377-2. Steps to take in an emergency
7
When trouble arises
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.374)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.374)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.387)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.387)
■If “Shift System Malfunction Driving
Unavailable” is displayed
There is a malfunction in the shift control
system. Have the vehicle inspected by your
Lexus dealer immediately.
■If a message that indicates the need for
the shift lever operation is displayed
To prevent the shift le ver from being oper-
ated incorrectly or the vehicle from moving
unexpectedly, a message that requires shift-
ing the shift position may be displayed on
the multi-information display. In that case,
follow the instruction of the message and
shift the shift position.
■If a message that indicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the
multi-information display is malfunctioning.
Have the vehicle inspected by your Lexus
dealer immediately.
■If a message that indicates the need for
referring to Owner’ s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.449)
•“Battery Low” ( P.444)
• “Transmission Fluid Temp High” ( P.179)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc- tion”
• “Shift System Malfunction”
• “P Switch Malfunction”
• “Shift System Unavailable”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”

4407-2. Steps to take in an emergency
( P.444)
 The battery terminal connections
may be loose or corroded.
( P.391)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. ( P.440)
One of the following may be the cause
of the problem:
 One or both of the battery terminals
may be disconnected. ( P.391)
 The battery may be discharged.
( P.444)
 There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor- mally.
Do not use this starting procedure
except in cases of emergency.
1
Press the parking brake switch to
check that the parking brake is set.
(P.186)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency

4417-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate.
Keep the plate in a safe place such
as your wallet, not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key (if equipped) that were pro-
vided with your vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

4427-2. Steps to take in an emergency
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.115)
■Unlocking the door
Use the mechanical key ( P.100) in
order to perform the following opera-
tions: 1
Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Trunk
Turn the mechanical key clockwise to
open. ( P.66)
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.115) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the
doors, unlocking the trunk

4437-2. Steps to take in an emergency
7
When trouble arises
■Key linked functions
1 Closes the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
2 Opens the windows and the moon
roof
* or panoramic moon roof* (turn
and hold)
These settings must be customized at your
Lexus dealer.
*:If equipped
1 Depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in custom-
ization setting, the engine switch will turn
to ACCESSORY mode.
3 Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift position
to P and press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.410)
■Alarm (for Canada)
If a door or trunk is unlocked using the
mechanical key when the alarm system is
set, the alarm may be triggered. ( P.66)
WARNING
■When using the mechanical key and
operating the power windows or the
moon roof or panoramic moon roof
Operate the power window or the moon
roof or panoramic moon roof after
checking to make sure that there is no
possibility of any passe nger having any of
their body parts caught in the window or
the moon roof or panoramic moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or the moon roof or
panoramic moon roof.
Starting the engine

4447-2. Steps to take in an emergency
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above. The engine
does not start and modes will be changed
each time the switch is pressed. ( P.177)
If you have a set of jumper (or booster)
cables and a second vehicle with a
12-volt battery, you can jump start your
vehicle by following the steps below.
Method connecting jumper (or
booster) cables to the battery
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.67)
2 Open the trunk lid and remove the
luggage mat. ( P.349)
In the event that the trunk opener cannot
be used, use the mechanical key to open
the trunk. (P.442)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine

4457-2. Steps to take in an emergency
7
When trouble arises
3Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Negative (-) battery terminal (your vehicle)
4 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
6 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
7 Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
Method connecting jumper (or
booster) cables to the exclusive
jump starting terminal
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.67)
2 Open the hood. Remove the ser-
vice cover. ( P.381, 385)
3 Open the fuse box cover.
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