Page 419 of 520

4197-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the engine has to be turned off while
driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the engine.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The rear window of this vehicle can be
shattered by an emergency hammer
*
used for emergency escape, however,
since the windshield, front side windows
and rear side windows are laminated
glass they can not be shattered by an
emergency hammer
*.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.
Page 422 of 520

4227-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the P posi-
tion control system. ( P.177, 436)
There is a malfunction in the engine
immobilizer system. ( P.64)
There is a malfunction in the smart
access system with push-button
start. ( P.442)
The battery is discharged.
( P.444)
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulate d air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. (
P.303)
●Do not turn the engine switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission. ( P.173)
Situations when it is not possible
to be towed by another vehicle
Page 423 of 520

4237-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing
Emergency towing procedure
Page 424 of 520

4247-2. Steps to take in an emergency
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift position to N and
release the parking brake.
Turn automatic mode off. ( P.187)
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be purchased at
your Lexus dealer.
A
B
Page 425 of 520
4257-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle.
(Water dripping from the air condi-
tioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature gauge
continually points higher than nor-
mal.
Changes in exhaust sound
Excessive tire squeal when corner-
ing
Strange noises related to the sus-
pension system
Pinging or other noises related to
the engine
Engine missing, stumbling or run-
ning roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 426 of 520
4267-2. Steps to take in an emergency
Follow the procedure below to restart
the engine after the system is activated.
1Turn the engine switch to ACCES-
SORY mode or turn it off.
2 Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the
ground, the fuel system has been dam-
aged and is in need of repair. Do not
restart the engine.
Page 427 of 520

4277-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Indicates that the brake pads are worn out (only the right-side pads can
be detected)
Have the vehicle inspected by your Lexus dealer.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in:
The electronically controlled brake sy stem (vehicles with Lexus Safety
System + A); or
The electric parking brake
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.449)
Page 428 of 520

4287-2. Steps to take in an emergency
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
■SRS warning light (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The electronic engine control system;
The electronic throttle control system; or
The electronic automatic transmission control system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.