4217-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a
wheel-lift type truck from the front,
the vehicle’s rear wheels and axles
must be in good conditions.
( P.423, 421) If they are dam-
aged, use a towing dolly or flatbed
truck.
For AWD models: If towing your
vehicle with a wheel-lift type truck,
use a towing dolly. ( P.423, 421)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
4227-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the P posi-
tion control system. ( P.177, 436)
There is a malfunction in the engine
immobilizer system. ( P.64)
There is a malfunction in the smart
access system with push-button
start. ( P.442)
The battery is discharged.
( P.444)
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulate d air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. (
P.303)
●Do not turn the engine switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission. ( P.173)
Situations when it is not possible
to be towed by another vehicle
4237-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing
Emergency towing procedure
4247-2. Steps to take in an emergency
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift position to N and
release the parking brake.
Turn automatic mode off. ( P.187)
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be purchased at
your Lexus dealer.
A
B
4537-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift position
Be careful not to shift the shift position
with the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damaging the transmission
and other components
●Avoid spinning the rear wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.
509Alphabetical Index
Digital Rearview Mirror..............................143
Dimension ...................................................... 456
Dinghy towing................................................. 173
DisplayCenter Display..............................................316
Dynamic radar cruise control with full-speed range ...................................... 254
Head-up display ........................................... 89
Intuitive parking assist...............................272
LTA (Lane Tracing Assist).................... 244
Multi-information display .......................... 82
Parking Support Brake function (rear pedestrians) .............................................. 296
RCD (Rear Camera Detection) ..........281
RCTA .............................................................. 279
Warning message..................................... 436
Distance until next engine oil change76, 81
Do-it-yourself maintenance .................... 375
Door courtesy lights ................................... 340
Door lock Doors.................................................................102
Smart access system with push-button start ................................................................... 113
Wireless remote control......................... 100
Doors Automatic door lock ing and unlocking
system ........................................................... 106
Door closer ................................................... 105
Door glasses ..................................................153
Door lock.........................................................102
Open door warning bu zzer ...... 103, 105
Outside rear view mirrors ....................... 151
Rear door child-protectors ................... 105
Drive distance .................................................. 84
Drive info 1/Drive info 2 .............................. 84
Driver’s seat position memory Driving position memory.........................133
Memory recall function ............................135
Power easy access system .....................133
Drive-Start Control (DSC) .......................170
Driving Break-in tips .................................................. 165 Correct driving posture ............................ 23
Driving mode select switch ..................299
Procedures .................................................... 164
Winter drive tips ........................................ 309
Driving information display ........................ 84
Driving position memory............................133 Memory recall function............................ 135
Power easy access system .................... 133
Driving range ................................................... 84
Driving support system information display ............................................................................. 87
DRS (Dynamic Rear Steering) .............. 304
DSC (Drive-Start Control) .......................170
Dynamic radar cruise control with full-speed range .............................. 251, 254Warning message .....................................263
Dynamic Rear Steering (DRS) .............. 304
E
ECB (Electronically Controlled Brake Sys-
tem) ................................................................ 304
Eco Driving Indicator............................85, 93
Eco Driving Indicator Light ........................ 85
EDR (Event data recorder) ........................... 8
Elapsed time ..................................................... 84
Electric Power Steering (EPS) .............. 304 Warning light .............................................. 430
Electronic key .................................................. 98 Battery-saving function.............................. 114
If the electronic key does not operate properly ....................................................... 442
Replacing the battery ................................ 410
Electronic roof sunshade Jam protection function ........................... 160
Operation ....................................................... 158
Electronically Controlled Brake System (ECB) ............................................................ 304
Electronically modulated air suspension ........................................................................... 301
Emergency flashers ..................................... 418
Emergency, in case of If a warning buzzer sounds................... 427
518Alphabetical Index
Initializing .......................................................399
Installing tire pressure warning valves and transmitters ......................................398
Registering ID codes .............................. 400
Warning light .................................................431
Tires Chains .............................................................. 310
Checking ....................................................... 393
If you have a flat tire ..................................438
Inflation pressure........................................406
Information .................................................... 467
Replacing ....................................................... 402
Rotating tires ................................................ 394
Run-flat tires .................................... 395, 438
Size.................................................................... 462
Snow tires ......................................................309
Tire inflation pressu re display function
.........................................................................395
Tire pressure warning system .............395
Warning light .................................................431
Top tether strap............................................... 55
Total load capacity ...................................... 456
Towing Dinghy towing ............................................... 173
Emergency towing ..................................... 421
Towing eyelet .............................................. 423
Trailer towing ................................................. 173
TRAC (Traction Control) ........................ 304
Traction Control (TRAC) ........................ 304
Trailer towing .................................................. 173
Transmission Automatic transmission ............................178
Driving mode select switch .................. 299
M mode ........................................................... 183
Paddle shift switches ....................... 182, 183
Snow mode ....................................................182
Trip meters ..................................................76, 81
Trunk .................................................................. 106 Hands Free Power Trunk Lid .............. 109
Internal trunk release lever ........................ 111
Power trunk opener and closer .......... 108 Smart access system with push-button
start ................................................................. 109
Trunk closer switch ...................................... 110
Trunk easy closer............................................ 111
Trunk features ..............................................349
Trunk grip ......................................................... 110
Trunk lid light................................................... 110
Trunk light ......................................................... 110
Trunk opener main switch........................ 112
Trunk opener switch ................................. 108
Wireless remote control ......................... 109
Trunk lid light .................................................... 110
Trunk light .......................................................... 110
Turn signal lights Replacing light bulbs ................................. 416
Turn signal lever .......................................... 185
U
USB charging ports.................................... 352
V
Vanity lights.................................................... 356
Vanity mirrors ............................................... 356
Variable Gear Ratio Steering (VGRS)304
VDIM (Vehicle Dynamics Integrated Man-agement)......................................................305
Vehicle data recording ....................................7
Vehicle Dynamics Integrated Manage- ment (VDIM)..............................................305
Vehicle identification number ................ 456
Vehicle Stability Control (VSC) ........... 304
Ventilators (seat ventilators)................... 336
VGRS (Variable Gear Ratio Steering)304
VSC (Vehicle Stability Control) ........... 304
W
Warning buzzers ABS ................................................................... 429
Airbags............................................................428
Approach warning................................... 260