3607-2. Steps to take in an emergency
• “Shift system malfunction”
• “P switch malfunction”
• “Shift system unavailable”
●If any of the following messages is shown on the multi-information display, it may indicate
a malfunction in a system or part. Immediatel y have the vehicle inspected by your Lexus
dealer.
• “Hybrid System Malfunction” (LC500h)
•“Check Engine”
•“Hybrid Battery System Malfunction” (LC500h)
• “Accelerator System Malfunction”
●If any of the following messages is shown on the multi-information display, the vehicle may
have run out of fuel. Stop the vehicle in a safe place and, if the fuel level is low, refuel the
vehicle. ( P.65)
• “Hybrid system stopped” (LC500h)
• “Engine stopped”(LC500h)
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction. Immediately stop the vehicle and contact your Lexus dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If “Aux Battery Low” is shown, observe the following. (LC500h)
• If the message disappears in a few minutes*
Keep the hybrid system operating for more than approximately 15 minutes to charge the
12-volt battery.
• If the message does not disappear Refer to “If the 12-volt battery is discharged” ( P.369) to start the hybrid system
*: It is displayed for approximately 6 seconds.
●If “Battery low” is shown, the 12-volt battery charge is insufficient. Recharge or replace the
12-volt battery.
●If “Maintenance Required for Traction battery Cooling Parts” is shown, the filters may be
clogged, the air intake vents may be blocked, or there may be a gap in the duct. There-
fore, perform the following correction procedure. (LC500h)
• If the air intake vents and filters of the hybrid battery (traction battery) are dirty, perform the procedure on P.291 to clean them.
• If the warning message is shown when the air intake vents and filters of the hybrid battery
(traction battery) are not dirty, have th e vehicle inspected by your Lexus dealer.
■If a message that indicates the need fo r visiting your Lexus dealer is shown
The system or part shown on the multi-information display is malfunctioning. Have the vehi-
cle inspected by your Lexus dealer immediately.
■Warning buzzer
In some cases, the buzzer may not be heard du e to being in a noisy location or audio sound.
NOTICE
■While the engine oil level warning message is displayed
Continued engine operation with low engine oil will damage the engine.
3647-2. Steps to take in an emergency
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer. One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.368)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.191)
There may be a malfunction in the
immobilizer system. ( P.70)
There may be a malfunction in the
shift control system.
* ( P.160)
There may be a malfunction in the
steering lock system.
The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
*: It may not be possible to shift the shift
position from P.
Starting the engine in an emer-
gency
If the hybrid system will not
start (LC500h)
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.156)
3677-2. Steps to take in an emergency
7
When trouble arises
the filler opening due to air being dis-
charged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.119)
Use the mechanical key ( P.108) in
order to perform th e following opera-
tions:
WARNING
■After opening the fuel filler door
Make sure to put back the cover to the
center of the rear seat. Failure to do so
may cause an accident.
NOTICE
■After opening the fuel filler door
●Secure the tab in its original position.
●Install the tab so that it does not cover
the clip installation position . Fail-
ure to do so may cause damage to the
clip and make it impossible to install
the cover.
A
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.119) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine
started by following the procedure
below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys (including the card key) provided
with your vehicle to your Lexus dealer as
soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions
3687-2. Steps to take in an emergency
■Locking and unlocking the door
1 Push in the depression on the front
edge of the driver’s door handle.
2 Insert the mechanical key while
pulling on the driver’s door handle.
3 Turn the key in order to perform the
following operations.
Locks both side doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once again
within 5 seconds unlocks the other door.
Opens the windows (turn and
hold)
*
*: These settings must be customized at
your Lexus dealer.
■Opening the trunk
Unlock the doors, and press the trunk
opener switch.
1 Depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch
When the electronic key is detected, a
buzzer sounds and the engine switch
mode
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch
A
B
C
D
WARNING
■When using the mechanical key and
operating the power windows
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window.
Starting the engine
3697-2. Steps to take in an emergency
7
When trouble arises
will turn to ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch
In the event that the engine
your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift position
to P and press the engine switch
the engine
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.330)
■Changing engine switch
modes
Release the brake pedal and press the
engine switch
above.
The engine
and modes will be changed each time the
switch is pressed. ( P.155, 159)
Use the mechanical key ( P.108) in
order to perform th e following opera-
tions:
■Locking and unlocking the doors
P.367
■Opening the trunk
1 Slide the rear passengers’ seat
belts towards the outside.
2 Insert your fingers at the positions
marked and pull towards you to
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the engine
glove box if the 12-volt battery is
discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Locking and unlocking the doors
and opening the trunk
A
3777-2. Steps to take in an emergency
7
When trouble arises
radiator core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4The coolant level is satisfactory if it
is between the “F” and “L” lines on
the reservoir.
Reservoir
“F” line
“L” line
Coolant inlet cap
5 Add coolant if necessary.
Water can be used in an emergency if coolant is unavailable.
6
Start the engine and turn the air
conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fan is operating
by checking the fan sound and air flow. If it
is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not oper ate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the engine immediately and
contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.
■When adding coolant
Add coolant in accordance with the follow-
ing procedure.
1 Remove the service cover.
2 Remove the engine cover.
A
B
A
B
C
D
3807-2. Steps to take in an emergency
engine coolant is unavailable.
6Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fan is operating
by checking the fan sound and air flow. If it
is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not operate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the hybrid system immediately
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.
If “Hybrid System Overheated Out-
put Power Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and care-
fully lift the hood. 3
After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiato r) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4 The coolant level is satisfactory if it
is between the “F”/“FULL” and
“L”/“LOW” lines on the reservoir.
Reservoir
“F”/“FULL” line
“L”/“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
A
B
A
B
C
3817-2. Steps to take in an emergency
7
When trouble arises
power control unit coolant is unavailable.
6After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid System Over-
heated Output Power Reduced” is
shown on the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the message appears again fre-
quently, contact your Lexus dealer.
■When adding engine coolant
Add coolant in accordance with the follow-
ing procedure.
1 Remove the service cover.
2 Remove the engine cover. 3
Remove the caps and .
4 Add coolant through the inlet of the cap
up to the “F” line , and then
replace the cap .
5 Add coolant through the inlet of the cap
until it is full, and then replace the
cap .
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
AB
BC
B
A
A