2021 Lexus LC500 key

3116-3. Do-it-yourself maintenance
6
Maintenance and care
LC500hThe 12-volt battery is located in the
trunk.
■Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging:
●If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable.
●Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery.
■After recharging/reconnecting the 12-
volt battery
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●Start the engine with the
engine switch in ACCES-
SORY mode. The engine tem> may not start with the engine switch
turned off. However, the
engine will operate nor-
mally from the second attempt.
●The engine switch mode
is recorded by the vehicle. If the 12-volt
WARNING
■When adding washer fluid
Do not add washer fluid when the engine
is hot or running ating> as washer fluid contains alcohol
and may catch fire if spilled on the engine
etc.
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle.
12-volt battery
Location

3306-3. Do-it-yourself maintenance
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access syst em with push-but-
ton start and wireless remote control will
not function properly.
●The operational rang e will be reduced.
■When the card key battery needs to be
replaced (if equipped)
The battery for th e card key is available only
at Lexus dealers. Your Lexus dealer can
replace the battery for you.
Prepare the following before replacing
the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
the local laws.
1 Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key, wrap the tip
of the screwdri ver with tape.
3Remove the depleted battery using
a small flathead screwdriver.
Insert a new battery with the “+” terminal
facing up.
Electronic key battery
Replace the battery with a new one
if it is depleted.
Items to prepare
Replacing the battery

337
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 338
If your vehicle has to be stopped in an emergency .......................... 338
If the vehicle is trapped in rising water............................................ 339
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 341
If you think something is wrong ........................................................ 345
Fuel pump shut off system (LC500).................................... 346
If a warning light turns on or a warning buzzer sounds ....... 347
If a warning message is displayed ........................................................ 356
If you have a flat tire.................. 362
If the engine will not start (LC500).................................... 363
If the hybrid system will not start (LC500h) ................................. 364
If you lose your keys ................. 366
If the fuel filler door cannot be opened........................................ 366
If the electronic key does not operate properly .................... 367
If the 12-volt battery is discharged ........................................................ 369
If your vehicle overheats (LC500).................................... 376If your vehicle overheats
(LC500h)................................. 379
If the vehicle becomes stuck 382

3597-2. Steps to take in an emergency
7
When trouble arises
■If a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving unex-
pectedly, a message that requires shifting the shift lever may be shown on the multi-informa-
tion display. In that case, follow the instruction of the me ssage and shift the shift lever.
■If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended un til the problem shown in the message is
resolved. ( P.198, 347)
●PCS (Pre-Collision System)
●LKA (Lane-Keeping Assist)
●Automatic High Beam
●Dynamic radar cruise control with full-speed range
■If “Engine Stopped Steering Power Low” (LC500) or “H ybrid System Stopped Steer-
ing Power Low” (LC500h) is shown
The steering wheel may become extremely heavy. If the steering wheel becomes heavier
than usual when operating, hold firmly and operate using more force than usual.
■If “Warming Up Maximum Vehicle Speed: 65MPH” is shown (LC500h)
The transmission is being warmed up and the ve hicle is unable to be driven over 65 mph
(110 km/h). Wait until th e transmission warms up.
■If “Stop the vehicle in a safe place Shift to P position” is shown (LC500h)
There may be a malfunction in th e hybrid system or the shift position may be shifted to N for
a long time. Immediately stop the vehicle and contact your Lexus dealer.
■If “Oil Maintenance Required Soon” is shown (LC500h)
The engine oil is scheduled to be changed. Check the engine oil, and change if necessary.
After changing the engine oil, the message should be reset. (P.295)
■If “Maintenance Required Soon” is shown
Indicates that all maintenance according to th e driven distance on the maintenance sched-
ule
* should be performed soon. The message is shown approximately 4500 miles (7200
km) after the message has been reset. If necessary, perform maintenance.
*: Refer to the separate “Sched uled Maintenance” or “Owner’s Manual Supplement” for the
maintenance interval app licable to your vehicle.
■If “Engine Oil Level Low Add or Replace” is shown
The engine oil level is low. Chec k the level of engine oil, and add if necessary. This message
may appear if the vehicle is stopped on a slope. Move the vehicle to a level surface and
check to see if the message disappears.
■If a message that indicates the need for referring to Owner’s Manual is shown
●If any of the following messages is shown on the multi-information display, follow the
instructions.
• “Engine Coolant Temp High” ( P.376, 379)
•“Battery low” ( P.369)
• “Transmission Fluid Temp High” ( P.163, 170)
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction. Have the vehicle inspected by your Lexus dealer immediately.
• “Access System with Elec. Key Malfunction”

3637-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.368)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.191)
 The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.152)
 There may be a malfunction in the
engine immobilizer system.
( P.70)
 There may be a malfunction in the
shift control system.
* ( P.155)
 There may be a malfunction in the
steering lock system.
*: It may not be possible to shift the shift
position from P.
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.369)
 The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.313)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
 One or both of the 12-volt battery
terminals may be disconnected.
( P.313)
 The 12-volt battery may be dis-
charged. ( P.369)
 There may be a malfunction in the
steering lock system.
If the engine will not start
(LC500)
If the engine will not start even
though correct starting procedures
are being followed ( P.152), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.

3647-2. Steps to take in an emergency
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer. One of the following may be the cause
of the problem:

The electronic key may not be func-
tioning properly. ( P.368)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.191)
 There may be a malfunction in the
immobilizer system. ( P.70)
 There may be a malfunction in the
shift control system.
* ( P.160)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
*: It may not be possible to shift the shift
position from P.
Starting the engine in an emer-
gency
If the hybrid system will not
start (LC500h)
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.156)

3667-2. Steps to take in an emergency
1Remove the cover in the center of
the rear seat. ( P.369)
2 Pull the tab.
LC500h: Using the tab to open the
fuel filler door may not allow for an
adequate reduction in fuel tank pres-
sure before refuelin g. To prevent fuel
from spilling out, turn the cap slowly
when removing it.
During refueling, fuel may spill out from
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
LC500:
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
LC500h:
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

3677-2. Steps to take in an emergency
7
When trouble arises
the filler opening due to air being dis-
charged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.119)
Use the mechanical key ( P.108) in
order to perform th e following opera-
tions:
WARNING
■After opening the fuel filler door
Make sure to put back the cover to the
center of the rear seat. Failure to do so
may cause an accident.
NOTICE
■After opening the fuel filler door
●Secure the tab in its original position.
●Install the tab so that it does not cover
the clip installation position . Fail-
ure to do so may cause damage to the
clip and make it impossible to install
the cover.
A
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.119) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be
started by following the procedure
below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys (including the card key) provided
with your vehicle to your Lexus dealer as
soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions