3306-3. Do-it-yourself maintenance
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access syst em with push-but-
ton start and wireless remote control will
not function properly.
●The operational rang e will be reduced.
■When the card key battery needs to be
replaced (if equipped)
The battery for th e card key is available only
at Lexus dealers. Your Lexus dealer can
replace the battery for you.
Prepare the following before replacing
the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
the local laws.
1 Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key, wrap the tip
of the screwdri ver with tape.
3Remove the depleted battery using
a small flathead screwdriver.
Insert a new battery with the “+” terminal
facing up.
Electronic key battery
Replace the battery with a new one
if it is depleted.
Items to prepare
Replacing the battery
337
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 338
If your vehicle has to be stopped in an emergency .......................... 338
If the vehicle is trapped in rising water............................................ 339
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 341
If you think something is wrong ........................................................ 345
Fuel pump shut off system (LC500).................................... 346
If a warning light turns on or a warning buzzer sounds ....... 347
If a warning message is displayed ........................................................ 356
If you have a flat tire.................. 362
If the engine will not start (LC500).................................... 363
If the hybrid system will not start (LC500h) ................................. 364
If you lose your keys ................. 366
If the fuel filler door cannot be opened........................................ 366
If the electronic key does not operate properly .................... 367
If the 12-volt battery is discharged ........................................................ 369
If your vehicle overheats (LC500).................................... 376If your vehicle overheats
(LC500h)................................. 379
If the vehicle becomes stuck 382
3597-2. Steps to take in an emergency
7
When trouble arises
■If a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving unex-
pectedly, a message that requires shifting the shift lever may be shown on the multi-informa-
tion display. In that case, follow the instruction of the me ssage and shift the shift lever.
■If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended un til the problem shown in the message is
resolved. ( P.198, 347)
●PCS (Pre-Collision System)
●LKA (Lane-Keeping Assist)
●Automatic High Beam
●Dynamic radar cruise control with full-speed range
■If “Engine Stopped Steering Power Low” (LC500) or “H ybrid System Stopped Steer-
ing Power Low” (LC500h) is shown
The steering wheel may become extremely heavy. If the steering wheel becomes heavier
than usual when operating, hold firmly and operate using more force than usual.
■If “Warming Up Maximum Vehicle Speed: 65MPH” is shown (LC500h)
The transmission is being warmed up and the ve hicle is unable to be driven over 65 mph
(110 km/h). Wait until th e transmission warms up.
■If “Stop the vehicle in a safe place Shift to P position” is shown (LC500h)
There may be a malfunction in th e hybrid system or the shift position may be shifted to N for
a long time. Immediately stop the vehicle and contact your Lexus dealer.
■If “Oil Maintenance Required Soon” is shown (LC500h)
The engine oil is scheduled to be changed. Check the engine oil, and change if necessary.
After changing the engine oil, the message should be reset. (P.295)
■If “Maintenance Required Soon” is shown
Indicates that all maintenance according to th e driven distance on the maintenance sched-
ule
* should be performed soon. The message is shown approximately 4500 miles (7200
km) after the message has been reset. If necessary, perform maintenance.
*: Refer to the separate “Sched uled Maintenance” or “Owner’s Manual Supplement” for the
maintenance interval app licable to your vehicle.
■If “Engine Oil Level Low Add or Replace” is shown
The engine oil level is low. Chec k the level of engine oil, and add if necessary. This message
may appear if the vehicle is stopped on a slope. Move the vehicle to a level surface and
check to see if the message disappears.
■If a message that indicates the need for referring to Owner’s Manual is shown
●If any of the following messages is shown on the multi-information display, follow the
instructions.
• “Engine Coolant Temp High” ( P.376, 379)
•“Battery low” ( P.369)
• “Transmission Fluid Temp High” ( P.163, 170)
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction. Have the vehicle inspected by your Lexus dealer immediately.
• “Access System with Elec. Key Malfunction”
3637-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.368)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.191)
The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.152)
There may be a malfunction in the
engine immobilizer system.
( P.70)
There may be a malfunction in the
shift control system.
* ( P.155)
There may be a malfunction in the
steering lock system.
*: It may not be possible to shift the shift
position from P.
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.369)
The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.313)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
One or both of the 12-volt battery
terminals may be disconnected.
( P.313)
The 12-volt battery may be dis-
charged. ( P.369)
There may be a malfunction in the
steering lock system.
If the engine will not start
(LC500)
If the engine will not start even
though correct starting procedures
are being followed ( P.152), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
3647-2. Steps to take in an emergency
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer. One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.368)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.191)
There may be a malfunction in the
immobilizer system. ( P.70)
There may be a malfunction in the
shift control system.
* ( P.160)
There may be a malfunction in the
steering lock system.
The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
*: It may not be possible to shift the shift
position from P.
Starting the engine in an emer-
gency
If the hybrid system will not
start (LC500h)
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.156)
3677-2. Steps to take in an emergency
7
When trouble arises
the filler opening due to air being dis-
charged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.119)
Use the mechanical key ( P.108) in
order to perform th e following opera-
tions:
WARNING
■After opening the fuel filler door
Make sure to put back the cover to the
center of the rear seat. Failure to do so
may cause an accident.
NOTICE
■After opening the fuel filler door
●Secure the tab in its original position.
●Install the tab so that it does not cover
the clip installation position . Fail-
ure to do so may cause damage to the
clip and make it impossible to install
the cover.
A
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.119) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine
started by following the procedure
below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys (including the card key) provided
with your vehicle to your Lexus dealer as
soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions
3697-2. Steps to take in an emergency
7
When trouble arises
will turn to ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch
In the event that the engine
your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift position
to P and press the engine switch
the engine
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.330)
■Changing engine switch
modes
Release the brake pedal and press the
engine switch
above.
The engine
and modes will be changed each time the
switch is pressed. ( P.155, 159)
Use the mechanical key ( P.108) in
order to perform th e following opera-
tions:
■Locking and unlocking the doors
P.367
■Opening the trunk
1 Slide the rear passengers’ seat
belts towards the outside.
2 Insert your fingers at the positions
marked and pull towards you to
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the engine
glove box if the 12-volt battery is
discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Locking and unlocking the doors
and opening the trunk
A
3717-2. Steps to take in an emergency
7
When trouble arises
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1Confirm that the electronic key
(including the card key) is being
carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.73)
2 Open the hood ( P.302) and
open the fuse box cover.
Push the tab in and lift the lid off.
LC500
LC500h
3 Open the exclusive jump starting
terminal cover.
LC500
LC500h
4 Remove the engine cover.