357
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 358
If your vehicle has to be stopped in an emergency ..................... 358
If the vehicle is trapped in rising water............................................ 359
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 361
If you think something is wrong ........................................................ 364
If a warning light turns on or a warning buzzer sounds ....... 365
If a warning message is displayed ........................................................ 375
If you have a flat tire.................. 379
If the hybrid system will not start ........................................................ 386
If you lose your keys ................. 388
If the fuel filler door cannot be opened........................................ 388
If the electronic key does not operate properly .................... 389
If the 12-volt battery is discharged ......................................................... 391
If your vehicle overheats ........ 396
If the vehicle becomes stuck 399
3587-1. Essential information
7-1.Essential information
Press the switch to flash all of the turn
signal lights.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a
long time while the hybrid system is not
operating (while the “READY” indicator
is not illuminated), the 12-volt battery may
discharge.
●If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally.
The emergency flashers will turn off auto-
matically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice.
(The emergency flashers may not turn on
automatically depending on the force of
the impact and conditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress it.
Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the hybrid system.
If the shift lever cannot be shifted to
N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the hybrid system, press
and hold the power switch for 2
consecutive seconds or more, or
Emergency flashers
The emergency flashers are used to
warn other drivers when the vehi-
cle has to be stopped in the road
due to a breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emergency
Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle
3727-2. Steps to take in an emergency
■Brake hold operated indicator (warning buzzer)
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Master warning light (warning buzzer)
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■Front passenger detection sensor, seat
belt reminder and warning buzzer
●If luggage is placed on the front passen-
ger seat, the front passenger detection
sensor may cause th e warning light to
flash and the warning buzzer to sound
even if a passenger is not sitting in the
seat.
●If a cushion is placed on the seat, the sen-
sor may not detect a passenger, and the
warning light may not operate properly.
■SRS warning light
This warning light system monitors the air-
bag sensor assembly, fr ont impact sensors,
side impact sensors (front door), side
impact sensors (front), side impact sensors
(rear), driver’s seat position sensor, driver’s
seat belt buckle switch, front passenger
occupant classification system (ECU and
sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch, seat belt
pretensioners, airbags, interconnecting wir-
ing and power sources. (
P.28)
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric power steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.379
If none of the tires are punctured:
Turn the power switch off then turn it to ON
mode. Check if the tire pressure warning
light comes on or blinks.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place. Handling method ( P.397)
Warning lightDetails/Actions
A buzzer sounds and the warning light comes on and flashes to indicate
that the master warning system has detected a malfunction.
P.375
3767-2. Steps to take in an emergency
*: A buzzer sounds the first time a message is shown on the multi-information display.
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.365)
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys- tem is stopped while driving.
When steering wheel operations are
heavier than usual, gr
ip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid system overheated Output
power reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method: P.396
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift lever is in N.
As the hybrid battery (traction battery) can
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
Warning buzzer*Warning
Comes onSounds
Indicates an important situation, such as when a sys-
tem related to driving is ma lfunctioning or that dan-
ger may result if the co rrection procedure is not
performed
FlashesSoundsIndicates a situation, such as when damage to the
vehicle or danger may result
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their condition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly
3777-2. Steps to take in an emergency
7
When trouble arises
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is
displayed
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D or R.
■If “Accelerator pedal is pressed” is dis-
played
The accelerator pedal has been depressed
when the shift lever is in P.
Release the accelerator pedal.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Bat-
tery” is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption.
Please wait until the power supply returns
to normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable
See Owner’s Manual” is shown
The dynamic radar cruise control with full-
speed range system is suspended tempo-
rarily or until the pr oblem shown in the mes-
sage is resolved. (causes and coping
methods: P.178)
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If a message that indicates the malfunc-
tion of front camera is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.178, 365)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
3787-2. Steps to take in an emergency
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.312)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus de aler. After changing
the engine oil, make sure to reset the mes-
sage. ( P.323)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.396)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages are
shown on the multi-information display,
the vehicle may have run out of fuel. Stop
the vehicle in a safe place and, if the fuel
level is low, refuel the vehicle. ( P.64)
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.391).
*: Displays for about 6 seconds
●If “Maintenance required for Traction
battery cooling parts” is shown, the filter
may be clogged, the air intake vent may
3797-2. Steps to take in an emergency
7
When trouble arises
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (traction battery) are dirty,
perform the procedure on P.344 to
clean them.
• If the warning message is shown when the air intake vents and filters of the
hybrid battery (traction battery) are not
dirty, have the vehicle inspected by your
Lexus dealer.
Stop the vehicle in a safe place on a
hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.358)
NOTICE
■If “High Power Consumption Power
to Climate Temporarily Limited” is
displayed frequently
There is a possible malfunction relating
to the charging system or the 12-volt bat-
tery may be deteriorating. Have the vehi-
cle inspected by your Lexus dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed fre-
quently
The 12-volt battery may have deterio-
rated. As the battery may discharge in
this state when left unattended, have the
battery inspected by your Lexus dealer.
■If “Maintenance Required For Trac-
tion Battery At Your Dealer” is dis-
played (for vehicles sold in except
Canada)
The hybrid battery (traction battery) is
scheduled to be inspected or replaced.
Have the vehicle inspected by your
Lexus dealer immediately.
●Continuing to drive the vehicle without
having the hybrid battery (traction bat-
tery) inspected will cause the hybrid
system not to start.
●If the hybrid system does not start,
contact your Lexus dealer immedi-
ately.
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.329
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle
3867-2. Steps to take in an emergency
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.390)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.172)
There may be a malfunction in the
immobilizer system. ( P.69)
There may be a malfunction in the
steering lock system.
The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
For vehicles sold in except Canada:
There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low
(approximately below -22°F [-
30°C]). ( P.65, 145)
WARNING
■Speed limit when using the compact
spare tire
Do not drive at speeds in excess of 50
mph (80 km/h) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed
for driving at high speeds. Failure to
observe this precaution may lead to an
accident causing deat h or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle
body and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.145)