2021 LEXUS ES300h tow

3446-3. Do-it-yourself maintenance
Remove the dust from the air intake
vent with a vacuum cleaner, etc.
Make sure to only use a vacuum to suck
out dust and clogs. Attempting to blow out
dust and clogs using an airgun, etc. may
push it into the air intake vent. ( P.346)
If dust and clogs cannot be completely
removed with the air intake vent cover
installed, remove the cover and clean the filter.
1
Turn the power switch off.
2 Using a Phillips screwdriver,
remove the clip.
3 Remove the air intake vent cover.
1 Pull the cover as shown in the illus-
tration to disengage the 7 claws,
starting from the claw in the upper
right corner.
2 Pull the cover toward the front of
the vehicle to remove it.
Cleaning the hybrid battery
(traction battery) air intake
vent and filter
To prevent the fuel economy from
being affected, visually inspect the
hybrid battery (traction battery) air
intake vent periodically for dust and
clogs. If it is dusty or clogged or if
“Maintenance required for Trac-
tion battery cooling parts See
owner’s manual” is displayed on the
multi-information display, clean the
air intake vent using the following
procedures:
Cleaning the air intake vent
If dust and clogs cannot be com-
pletely removed

3486-3. Do-it-yourself maintenance
2Remove the cover.
To prevent damage to the key, wrap the tip
of the screwdriver with tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
WARNING
■Battery precautions
Observe the following precautions. Fail-
ure to do so may result in death or seri-
ous injury.
●Do not swallow the battery. Doing so
may cause chemical burns.
●A coin battery or button battery is
used in the electronic key. If a battery
is swallowed, it may cause severe
chemical burns in as little as 2 hours
and may result in death or serious
injury.
●Keep away new and removed batter-
ies from children.
●If the cover cannot be firmly closed,
stop using the electronic key and stow
the key in the place where children
cannot reach, and then contact your
Lexus dealer.
●If you accidentally swallow a battery or
put a battery into a part of your body,
get emergency medical attention
immediately.
■To prevent battery explosion or leak-
age of flammable liquid or gas
●Replace the battery with a new battery
of the same type. If a wrong type of
battery is used, it may explode.
●Do not expose batteries to extremely
low pressure due to high altitude or
extremely high temperatures.
●Do not burn, break or cut a battery.
NOTICE
■When replacing the battery
Use a screwdriver of appropriate size.
Applying excessive force may deform or
damage the cover.
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.

357
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 358
If your vehicle has to be stopped in an emergency ..................... 358
If the vehicle is trapped in rising water............................................ 359
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 361
If you think something is wrong ........................................................ 364
If a warning light turns on or a warning buzzer sounds ....... 365
If a warning message is displayed ........................................................ 375
If you have a flat tire.................. 379
If the hybrid system will not start ........................................................ 386
If you lose your keys ................. 388
If the fuel filler door cannot be opened........................................ 388
If the electronic key does not operate properly .................... 389
If the 12-volt battery is discharged ......................................................... 391
If your vehicle overheats ........ 396
If the vehicle becomes stuck 399

3617-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing (vehicles with a towing
eyelet)
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle (vehicles with a towing eyelet)
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing (vehicles
with a towing eyelet)
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing

3627-2. Steps to take in an emergency
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
From the front
Release the parking brake.
Turn automatic mode off. ( P.158)
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing (vehicles
with a towing eyelet)

3637-2. Steps to take in an emergency
7
When trouble arises
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the wheel nut wrench and
towing eyelet. ( P.380)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.158)
When the shift lever cannot be shifted:
 P.153
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.380)
Emergency towing procedure
(vehicles with a towing eyelet)

3807-2. Steps to take in an emergency
Wheel nut wrench
Wheel lock key
* (if equipped)
Jack
Jack handle
Spare tire
Towing eyelet (if equipped)
*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
A
B
C
D
E
F
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.

3857-2. Steps to take in an emergency
7
When trouble arises
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by
the label “TEMPORARY USE ONLY”
on the tire sidewall.
Use the compact spare tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation
pressure of the compact spare tire.
( P.407)
■After completing the tire change
The tire pressure warning system must be
reset. ( P.335)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and
transmitter, low inflat ion pressure of the
spare tire will not be indicated by the tire
pressure warning sy stem. Also, if you
replace the compact spare tire after the tire
pressure warning light comes on, the light
remains on.
■When the compact spare tire is
attached
The vehicle becomes lower when driving
with the compact spar e tire compared to
when driving with standard tires.
■If you have a flat fron t tire on a road cov-
ered with snow or ice
Install the compact spare tire on one of the
rear wheels of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front
tires: 1
Replace a rear tire with the compact
spare tire.
2 Replace the flat front tire with the tire
removed from the rear of the vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the compact spare tire
provided is specific ally designed for
use with your vehicle. Do not use your
compact spare tire on another vehicle.
●Do not use more than one compact
spare tire simultaneously.
●Replace the compact spare tire with a
standard tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
• Dynamic radar cruise control with full- speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind spot monitor) (if equipped)
• Automatic high Beam