3777-2. Steps to take in an emergency
7
When trouble arises
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is
displayed
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D or R.
■If “Accelerator pedal is pressed” is dis-
played
The accelerator pedal has been depressed
when the shift lever is in P.
Release the accelerator pedal.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Bat-
tery” is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption.
Please wait until the power supply returns
to normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable
See Owner’s Manual” is shown
The dynamic radar cruise control with full-
speed range system is suspended tempo-
rarily or until the pr oblem shown in the mes-
sage is resolved. (causes and coping
methods: P.178)
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If a message that indicates the malfunc-
tion of front camera is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.178, 365)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
3787-2. Steps to take in an emergency
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.312)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus de aler. After changing
the engine oil, make sure to reset the mes-
sage. ( P.323)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.396)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages are
shown on the multi-information display,
the vehicle may have run out of fuel. Stop
the vehicle in a safe place and, if the fuel
level is low, refuel the vehicle. ( P.64)
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.391).
*: Displays for about 6 seconds
●If “Maintenance required for Traction
battery cooling parts” is shown, the filter
may be clogged, the air intake vent may
3797-2. Steps to take in an emergency
7
When trouble arises
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (traction battery) are dirty,
perform the procedure on P.344 to
clean them.
• If the warning message is shown when the air intake vents and filters of the
hybrid battery (traction battery) are not
dirty, have the vehicle inspected by your
Lexus dealer.
Stop the vehicle in a safe place on a
hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.358)
NOTICE
■If “High Power Consumption Power
to Climate Temporarily Limited” is
displayed frequently
There is a possible malfunction relating
to the charging system or the 12-volt bat-
tery may be deteriorating. Have the vehi-
cle inspected by your Lexus dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed fre-
quently
The 12-volt battery may have deterio-
rated. As the battery may discharge in
this state when left unattended, have the
battery inspected by your Lexus dealer.
■If “Maintenance Required For Trac-
tion Battery At Your Dealer” is dis-
played (for vehicles sold in except
Canada)
The hybrid battery (traction battery) is
scheduled to be inspected or replaced.
Have the vehicle inspected by your
Lexus dealer immediately.
●Continuing to drive the vehicle without
having the hybrid battery (traction bat-
tery) inspected will cause the hybrid
system not to start.
●If the hybrid system does not start,
contact your Lexus dealer immedi-
ately.
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.329
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle
3917-2. Steps to take in an emergency
7
When trouble arises
In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.347)
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.148)If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.72)
2 Open the hood ( P.319) and
open the fuse box cover.
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system
3937-2. Steps to take in an emergency
7
When trouble arises
6Open and close any of the doors of
your vehicle with the power switch
off.
7 Maintain the engine speed of the
second vehicle and start the hybrid
system of your vehicle by turning
the power switch to ON mode.
8 Make sure the “READY” indicator
comes on. If the indicator does not
come on, contact your Lexus
dealer.
9 Once the vehicle’s hybrid system
has started, remove the jumper
cables in the exact reverse order
from which they were connected.
10 Close the exclusive jump starting
terminal cover, and reinstall the
fuse box cover to its original posi-
tion.
Once the hybrid system starts, have the
vehicle inspected at your Lexus dealer as
soon as possible.
■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is stopped.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
( P.431)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the 12-
volt battery terminals, contact your Lexus
dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradually even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the 12-
volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (345A) or
greater.
3977-2. Steps to take in an emergency
7
When trouble arises
engine coolant is unavailable.
6Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fan is operating
by checking the fan sound and air flow. If it
is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not operate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the hybrid system immediately
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.
If “Hybrid system overheated Out-
put power reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and care-
fully lift the hood. 3
After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiato r) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4 The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
A
B
A
B
C
3987-2. Steps to take in an emergency
power control unit coolant is unavailable.
6After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid system over-
heated Output power reduced” is
shown on the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the me ssage appears again
frequently, contact your Lexus dealer.
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●After the hybrid system has been
turned off, check that the “READY”
indicator are off.
When the hybrid system is operating,
the gasoline engine may automatically
start, or the cooling fan may suddenly
operate even if the gasoline engine
stops. Do not touch or approach rotat-
ing parts such as the fan, which may
lead to fingers or clothing (especially a
tie, a scarf or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant inlet cap or
coolant reservoir caps while the hybrid
system and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power control
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too
quickly can cause dama ge to the hybrid
system.
■To prevent damage to the cooling
system
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust
etc.).
●Do not use any coolant additive.
3997-2. Steps to take in an emergency
7
When trouble arises
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some other
material under the front wheels to
help provide traction.
4 Restart the hybrid system.
5 Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press the switch to turn off TRAC.
If the vehicle becomes stuck
Carry out the following procedures
if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, obje cts or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damaging the transmission
and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be
freed.