2021 LEXUS ES300h ESP

551-3. Lexus Enform
1
For safety and security
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
Microphone
Lexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

581-3. Lexus Enform
Helps drivers receive necessary response
from emergency service providers.
( 
P.59)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.59)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( 
P.59)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.59)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles
Bluetooth® technology will not be possi-
ble during Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability,
and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
Subscription
Safety Connect LED light Indi-
cators

591-3. Lexus Enform
1
For safety and security
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the green indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding
agent receives the vehicle’s location
and attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist them in locating and recovering the
vehicle. After filing
a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
Safety Connect services

651-4. Hybrid system
1
For safety and security
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can change
in accordance with dr iving style and driving
conditions.
■Starting the hybrid system in an
extremely cold environment (for vehi-
cles sold in except Canada)
When the hybrid battery (traction battery)
is extremely cold (below approximately -
22°F [-30°C]) under the influence of the
outside temperature, it may not be possible
to start the hybrid system. In this case, try to
start the hybrid system again after the tem-
perature of the hybrid battery increases
due to the outside temperature increase
etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located under the rear
seat (right side). The service plug is
used only when the vehicle is serviced
and is subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of de ath or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While
depressing the brake pedal, apply the
parking brake and sh ift the shift lever
to P to stop the hybrid system. Then,
slowly release the brake pedal.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires ar e exposed inside or
outside your vehicle, an electric shock
may occur. Neve r touch exposed
electric wires.
●For vehicles sold in Canada: If a fluid
leak occurs, do not touch the fluid as it
may be strong alkaline electrolyte
from the hybrid battery (traction bat-
tery). If it comes into contact with your
skin or eyes, wash it off immediately
with a large amount of water or, if pos-
sible, boric acid solution. Seek imme-
diate medical attention.

792-1. Instrument cluster
2
Vehicle status information and indicators
Shift position and shift range (P.152)
Odometer and trip meter display ( P.80)
■Hybrid System Indicator
Charge area
Shows regeneration* status.
Regenerated energy will be used to
charge the hybrid battery (traction bat-
tery).
Hybrid Eco area
Shows that gasoline engine power is not
being used very often.
The gasoline engine will automatically stop
and restart under various conditions.
Eco area
Shows that the vehicle is being driven in an
Eco-friendly manner.
By keeping the bar display within Eco area,
more Eco-friendly driving can be
achieved.
Power area
Shows that an Eco-friendly driving range is
being exceeded (durin g full power driving
etc.)
*: When used in this manual, regeneration refers to the conversion of energy cre-
ated by the movement of the vehicle into
electrical energy.
■Engine speed
On hybrid vehicles, engine speed is pre- cisely controlled in order to help improve
fuel efficiency and reduce exhaust emis-
sions etc.
There are times when the engine speed that
is displayed may differ even when vehicle
operation and driving
conditions are the
same.
■Hybrid System Indicator is displayed
when
The Hybrid System Indicator is displayed in
the following situations:
●The shift lever is in D or S.
●The hybrid system is started.
■Outside temperature display
●In the following situations, the correct
outside temperature may not be dis-
played, or the display may take longer
than normal to change:
• When stopped, or driving at low speeds (less than 12 mph [20 km/h])
• When the outside temperature has changed suddenly (at the entrance/exit
of a garage, tunnel, etc.)
●When “--” or “E” is displayed, the system
may be malfunctioning. Take your vehicle
to your Lexus dealer.
■Liquid crystal display
 P.82
■Customization
The gauges and meters can be customized
on of the multi-information display.
(  P.84)
H
I
A
B
C
D
WARNING
■The information display at low tem-
peratures
Allow the interior of the vehicle to warm
up before using the liquid crystal infor-
mation display. At extremely low tem-
peratures, the information display
monitor may respond slowly, and display
changes may be delayed.

842-1. Instrument cluster
■Meter display settings that can be
changed
 Language
Select to change th e language displayed.
Units
Select to change the units of measure dis-
played.
 Speedometer display
Select to set the display of the speedome-
ter to digital or analog.
Drive information 1/Drive informa-
tion 2
Select to select up to 2 items ( P.82) that
will be displayed on ea ch Drive information
screen (Drive information 1 screen and
Drive information 2 sc reen) respectively.
Clock
Select to switch be tween 12-hour display
and 24-hour display.
 Pop-up display
Select to enable/disable some pop-up dis-
plays for each relevant system.
Accent color
Select to change the accent color on the
screen, such as the cursor color.
Tachometer setting
Select to set the display of the Hybrid Sys-
tem Indicator or tachometer for each driv-
ing mode.
EV indicator
Select to enable/disab le the EV indicator.
Default setting
Select to reset the meter display settings to
the default setting.
■Vehicle functions and settings that
can be changed
 P.420
■Suspension of the settings display
●Some settings cannot be changed while
driving. When changing settings, park
the vehicle in a safe place.
●If a warning message is displayed, opera-
tion of the settings display will be sus-
pended.
Displays suggestions to the driver in
the following situations. To select a
response to a displayed suggestion,
use the meter control switches.
■Suggestion to turn off the head-
lights
If the headlights are left on for a certain
amount of time with the headlight
switch in after the power switch
has been turned off, a suggestion mes-
Settings display
WARNING
■Cautions during setting up the dis-
play
As the hybrid system needs to be operat-
ing during setting up the display, ensure
that the vehicle is parked in a place with
adequate ventilation. In a closed area
such as a garage, ex haust gases includ-
ing harmful carbon monoxide (CO) may
collect and enter the vehicle. This may
lead to death or a serious health hazard.
NOTICE
■During setting up the display
To prevent 12-volt battery discharge,
ensure that the hybrid system is operat-
ing while setting up the display features.
Suggestion function

872-1. Instrument cluster
2
Vehicle status information and indicators
Head-up display switch
■Head-up display will operate when
The power switch is in ON mode.
■When using the head-up display
The head-up display may seem dark or hard
to see when viewed through sunglasses,
especially polarized su nglasses. Adjust the
brightness of the head-up display or
remove your sunglasses.
■Street name display
Only street names whic h are included in the
map data will be displayed.
■Enabling/disabling the head-up
display
Press the Head-up display switch.
■Changing settings of the head-up
display
The following settings can be changed
on of the multi-information display.
( P.81)
 Brightness and vert ical position of
the head-up display
Select to adjust the brightness or vertical
position of the head-up display.
 Hybrid System Indicator/tachome-
ter
Select to display the Hybrid System Indica-
tor, tachometer or no content.
 Display content
D
WARNING
■When using the head-up display
●Check that the position and brightness
of the head-up display image does not
interfere with safe driving. Incorrect
adjustment of the image’s position or
brightness may obstruct the driver’s
view and lead to an accident, resulting
in death or serious injury.
●Do not continuously look at the head-
up display while driving as you may fail
to see pedestrians, objects on the
road, etc. ahead of the vehicle.
NOTICE
■Head-up display projector
●Do not place any drinks near the head-
up display projector. If the projector
gets wet, electrical malfunctions may
result.
●Do not place anything on or put stick-
ers onto the head-up display projector.
Doing so could interrupt head-up dis-
play indications.
●Do not touch the inside of the head-up
display projector or thrust sharp edges
or the like into the projector.
Doing so could cause mechanical mal-
functions.
Using the head-up display

1033-2. Opening, closing and locking the doors and trunk
3
Before driving
button start or wireless remote control.
Lock or unlock the doors using the
mechanical key. (P.389)
■Customization
Settings (e.g. unloc king function using a
key) can be changed.
(Customizable features:  P.420)■Door lock switches (to
lock/unlock)
1 Locks all the doors
2 Unlocks all the doors
■Inside lock buttons (to lock)
Push down the inside lock button to
lock the door.
■Inside door handles (to unlock)
For the front doors
Pull the handle to unlock and open the
door.
When the door is unlo cked, the inside lock
button will pop up.
For the rear doors
Pull the handle to unlock the door. Pull
the handle a second time to open the
door.
WARNING
■To prevent an accident
Observe the following precautions while
driving the vehicle.
Failure to do so may result in a door
opening and an occupant being thrown
out of the vehicle, re sulting in death or
serious injury.
●Ensure that all doors are properly
closed and locked.
●Do not pull the inside handle of the
doors while driving.
Be especially care ful for the front
doors, as the door s may be opened
even if the inside lock buttons are in
locked position.
●Set the rear door ch ild-protector locks
when children are seated in the rear
seats.
■When opening or closing a door
Check the surroundings of the vehicle
such as whether the vehicle is on an
incline, whether ther e is enough space
for a door to open and whether a strong
wind is blowing. When opening or clos-
ing the door, hold the door handle tightly
to prepare for any unpredictable move-
ment.
Unlocking and locking the doors
from the inside