2021 KIA SPORTAGE service

13
New Vehicle Limited Warranty
THE DURATION OF ALL IMPLIED WARRANTIES,
IF ANY, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND
FITNESS, ARE LIMITED RESPECTIVELY TO THE
DURATION OF THESE EXPRESS WARRANTIES.
THESE WARRANTIES ARE GIVEN IN LIEU OF
ALL OTHER EXPRESSED WARRANTIES (EXCEPT
ANY SET FORTH SEPARATELY IN THIS
MANUAL) ON THE PART OF KIA MOTORS
AMERICA, INC. OR THE AUTHORIZED KIA
DEALER SELLING YOUR KIA VEHICLE. NO
DEALER, OR ANY AGENT OR EMPLOYEE
THEREOF, OR ANY OTHER PERSON, IS
AUTHORIZED TO EXTEND OR ENLARGE THESE
WARRANTIES. KIA MOTORS AMERICA, INC.
SHALL NOT BE LIABLE FOR ANY ECONOMIC
LOSS, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR EXEMPLARY DAMAGES, OR ANY SERVICE
NOT EXPRESSLY PROVIDED FOR HEREIN.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
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Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for independent Kia brand
service facilities at locations of its choice to provide for the
repair of your vehicle if it fails to function properly during
normal use. Such service facilities will remedy such failures
to function properly at KMA’s expense, if you present your
vehicle to such a service facility during its normal operating
hours, provide sufficient information to permit a proper
identification and diagnosis of the failure to function, and
permit the facility adequate time to perform the necessary
repair. As this obligation is subject to the terms, conditions
and limitations of this Manual, you should refer to the
manual to understand which repairs and replacements are
covered by this warranty. If an Authorized Kia Dealer
declines or fails to carry out a proper repair or replacement
of a factory installed part covered by this limited warranty
without charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by this Anti
Perforation Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct such
repair or replacement without charge to you. However,
Kia’s obligation to do (a) and (b) requires you to contact the
Kia Consumer Assistance Center and provide all materials
needed by them to carry out those obligations to you. The
Center can be contacted at the address or phone number
provided in the Kia Owner Satisfaction and Assistance
Section of this manual, or can also be found at the Kia
website at http://www.kia.com.
1. Warranty Period
The warranty period is for the first 60 month/100,000
miles from the date of first retail delivery or when it is
first put into service, whichever comes first.
2. What is Not Covered
• Any perforation due to corrosion of the Kia Vehicle
which is caused by industrial fallout, accident,
damage, abuse, vehicle modifications or damaging
or corrosive cargo in the Kia Vehicle.
• Any surface corrosion of the Kia Vehicle which does
not result in perforation, such as that caused
typically by sand, salt, hail or stones.
• Any perforation due to corrosion of a part of the Kia
Vehicle which is not a body sheet metal panel. As
used herein, “body sheet metal panel” specifically
excludes all parts which are components of the
exhaust system of the Kia Vehicle.
• Defects or damage resulting from the use of parts
not sold or approved by Kia including the resultant
damage to associated parts or systems.
Anti-Perforation Limited
Warranty
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Anti-Perforation Limited Warranty
• Any perforation due to corrosion of the Kia Vehicle
caused in whole or in part by a failure to maintain
the Kia Vehicle in accordance with the procedures
specified in paragraph 3. “Your Responsibilities”
3. Your Responsibilities
Inspect the body sheet metal panels of your Kia Vehicle
on a regular basis (at least monthly) to detect any chips
or scratches in the paint or protective coating and to
repair them immediately.
Special care should be taken to protect your Kia Vehicle
from corrosion under the following conditions:
• If you drive on salted roads, or if you drive near the
ocean, flush the underbody as needed, and at least
weekly with clean unsalted water.
• It is important to keep the drain holes in the lower
edges of the body clear.
• If your Kia Vehicle is damaged due to an accident or
any event which may cause damage to the paint,
have your Kia Vehicle repaired as soon as possible.
• If you carry special cargo, such as chemicals,
fertilizers, deicing salt, or other corrosive substances,
be sure that such materials are well packaged and
sealed. Any leakage of such materials will void this
warranty where the leakage has occurred.
• If you drive frequently on gravel roads, we
recommend that you install stone guards behind
each wheel.
4. To Get Warranty Service
You must take your Kia Vehicle, along with this
manual, to any Authorized Kia Dealer in the United
States during its normal service hours.
If you have any questions or need assistance regarding
this warranty, refer to the “When You Need to Talk to
Kia” starting on Page 39.
5. Limited Liability
Liability under this warranty is limited solely to the
repair or replacement of factory installed parts that fails
to function properly. Such repair or replacement shall be
carried out by an Authorized Kia Dealer at its place of
business. This warranty does not include any other
expense, including but not limited to those for any
replacement transportation or for the loss of use of your
Kia vehicle.
6. Other Terms
The “Other Terms” stated on page 12 in the New
Vehicle Limited Warranty section of this manual also
apply to this warranty.
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17
Federal
Emission Control Warranty
Vehicles Equipped with a California Certified
Emission Control System and registered or normally
operated in the State of California or any other
state* that adopts California emission warranty
provision are also entitled to the California Emission
Warranty. (See Page 24 of this Manual).
*
California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont or
Washington.
Kia Motors America, Inc. warrants to the ultimate
purchaser, and each subsequent purchaser, that your Kia
Vehicle is (1) designed, built, and equipped so as to
conform at the time of sale with the applicable regulations
of the United States Environmental Protection Agency
(the “EPA”), and (2) free from defects in materials and
workmanship which would cause it to fail to conform
with the applicable regulations for a period of vehicle
operation that does not exceed 24 months or 24,000 miles,
whichever occurs first, if the failed Emission Warranty
Part is listed in the 24 Month/24,000 Mile Emission
Warranty Parts List at the end of this Federal Emission
Control Warranty or for a period of vehicle operation that
does not exceed 96 months or 80,000 miles, whichever
occurs first, if the failed Emission Warranty Part is listed
in the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control Warranty.
The applicable warranty period shall begin on either the
date the Kia Vehicle is sold to the first retail owner, or on
the date the Kia Vehicle is first placed in service (for
example if used as a demonstrator, lease, or company car),
whichever is earlier. If there should be such defects within
this period, Kia will, at its option, repair or replace them
with new or remanufactured parts, free of charge at an
Authorized Kia Dealer in the United States and the
liability of Kia under this warranty is solely limited to
such repair or replacement.
This warranty does not apply to or include repair or
replacement required, not as a result of defects in
materials or workmanship of Kia but, as a result of such
factors as (i) accidents, (ii) misuses, (iii) lack of proper
maintenance, (iv) repairs improperly performed or
replacements improperly installed by any person other
than a Kia Dealer, (v) a replacement part or accessory not
conforming to the Kia specifications, or (vi) any of the
items listed under “What is Not Covered” in the New
Vehicle Limited Warranty on pages 9-11 and “Other Items
Not Covered by this Warranty” on Page 22 of this manual.
Emission Defect Warranty
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Federal
Emission Control Warranty
Important Notice:
This warranty has been prepared in accordance with
certain regulations promulgated by the EPA which
provide that a remedy will be available under this
warranty only when a vehicle fails an EPA approved
emission short test, generally under circumstances which
subject the Owner to a penalty under local, state or
federal law because of such failure. As of the date of the
printing of this warranty, many states did not have
vehicle inspection programs for testing vehicles for
conformity with such short test and had not enacted laws
subjecting vehicle Owners to such penalties. Therefore,
it is possible that in many states or local areas no remedy
will be available under this warranty as a matter of law.
1. Warranty
Pursuant to Section 207 (b) of the Clean Air Act,
Kia warrants to each Owner that if:
(a) The Kia Vehicle is maintained and operated in
accordance with the Written Maintenance
Instructions; and
(b) The Kia Vehicle fails to conform at any time
during the term of this warranty to the
applicable emission standards of the EPA, as
judged by an emission test approved by the
EPA; and
(c) Such nonconformity results or will result in the
Owner having to bear any penalty or other
sanction (including the denial of the right to use
the Kia Vehicle) under local, state or Federal
law, Kia shall remedy the nonconformity at no
cost to Owner except that if the Kia Vehicle has
been in operation for more than 24,000 miles or
24 months since the date of retail delivery or
first use of the Kia Vehicle, Kia shall be
required to remedy the nonconformity only if it
results from the failure of an Emission
Warranty Part listed on the 96 Month/80,000
Mile Emission Warranty Parts List.
2. Term of Warranty
This warranty shall commence on either the date the
Kia Vehicle is sold to the first retail delivery or owner,
or on the date the Kia Vehicle is first placed in service
(for example, a demonstrator, lease, or company car
use), whichever is earlier. This warranty shall be
effective for a period 2 years or 24,000 miles
Emission Performance Warranty
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from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled
Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts
Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal Emission Control Warranty
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10. Other Items Not Covered by This Warranty
In addition to the above provisions, this warranty
does not cover the following:
(a) Damage resulting from such factors as
accidents, acts of nature or events beyond the
control of Kia.
(b) Any economic loss, incidental, special,
consequential, or exemplary damages (whether
in contract or tort), including, but not limited to,
loss of time, inconvenience, loss of use of the
Kia Vehicle, cost of transporting the Kia Vehicle
to an Authorized Kia Dealer or other repair
establishment for repair or service, lodging, car
rentals, travel costs, loss of pay and any other
expenses or damages.
(c) Any repair of a Kia Vehicle on which the
odometer mileage has been altered or on which
the actual mileage cannot be readily determined.
(When replacing the speedometer, the
“Speedometer Replacement Record” on the
inside front cover must be filled in by an
Authorized Kia Dealer or any repair
establishment utilizing Certified Parts.)
This warranty is given in lieu of all other
express or implied warranties (except those set
forth separately in this manual) on the part of
Kia Motors America Inc. or the Authorized Kia
Dealer selling the Kia Vehicle. No dealer, or any
agent or employee thereof, or any other person,
is authorized to extend or enlarge this warranty.
This warranty is applicable to all the Kia
Vehicles certified for the 50 states, including the
State of California.
Federal Emission Control Warranty
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26CaliforniaEmission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge.
In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on the
warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs. For 2021 SULEV(Super
Ultra Low Emission Vehicle), all parts covered under the
PERFORMANCE WARRANTY and the DEFECT
WARRANTY, which are listed in this warranty booklet
on the Emission Warranty Parts List, are warranted for 15
years or 150,000 miles, whichever occurs first. Where
parts are scheduled for replacement as required
maintenance, the warranty shall apply until the first
scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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