2021 KIA SOUL USB

10-4
USB playback
SymptomPossible cause Solution
Files in a USB device cannot be
played. There are no compatible files for
playback Copy the files that can be played by the system to the USB device
and connect the device again.
> See “USB mode.”
Poor connection is found.
Remove the USB device from the USB port and then reconnect it
properly.
The USB device is dirty. Remove foreign materials from the surface that contacts the USB
device and USB port.
A USB hub or extension cable is
used.
Connect the USB device directly to the USB port on the vehicle.
The USB device is non-standard. Use a USB device that is compatible with the system. > See “USB
mode.”
The USB device is damaged. Use your computer to format the USB device and then connect the
device again. Format the device in FAT16/32 format.

10-6
Phone projection
SymptomPossible cause Solution
The phone projection function
is not performed when a
smartphone is connected using
a USB cable. Phone projection is not
supported.
Visit the website to check whether your smartphone supports the
phone projection.
\225
Android Auto: https://support.google.com/androidauto
\225Apple CarPlay: http://www.apple.com/ios/carplay
The function is inactive.
\225 On the All Menus screen, touch Setup >
Device Connections,
select the function to use, and then turn on the phone projection
option.
\225 Make sure that the phone projection is not disabled in the
application settings or block-out settings on your smartphone.
Smartphone is encountered with
poor operation or malfunction.
\225 Check that the smartphone battery level is not too low.
Recognition may not work properly when the battery level is too
low.
\225The phone projection may not work properly when the signal
strength is weak.
\225When the smartphone is locked, first unlock it.
\225Initialize the smartphone and connect the device again.
A black screen appears when
the phone projection is
activated or in use. The smartphone malfunctions.
\225
Remove the USB cable from the smartphone and connect the
device again.
\225Initialize the smartphone and connect the device again.

10-11
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile
phone connected. You can also play music after
connecting an audio device such as MP3 player or mobile
phone.
> See “Making a call via Bluetooth.“, “Listening to music
via Bluetooth.”
QHow can I register a Bluetooth device?
AOn the All Menus screen, touch Setup >
Device
Connections >
Bluetooth >
Bluetooth Connections >

Add New. From the Bluetooth device to be connected,
search for the vehicle system and register it. Use the
Bluetooth device to enter or approve the authentication
number displayed on the system. Then the device is
added to the list of Bluetooth devices in the system and
automatically connected to the system.
> See “Connecting
a Bluetooth device.”
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device
and use the device to update the map.
> See “Updating the
system software and map.”
QGuidance is made by bypassing the route or the speed
camera alerts are late.
ASelect another route after setting the route options. On
the map screen, touch Menu >
Route >
Route Options
to change the settings and resume navigation.
> See
“ Changing the route search criteria.”
When the system is not updated, update the software
and map and then perform search again.
> See “Updating
the system software and map.”

10-13
Product specifications
Media player
USB mode
[Music files
Item Specifications
File format MPEG-1/2 Layer3, OGG (Vorbis), FLAC,
WMA (Standard/Professional), WAV
Bit-rate and sampling
frequency MP3
8–320 kbps (CBR/VBR), up to
48 kHz
(ID3 tag version: Ver. 1.0, Ver.
1.1, Ver. 2.2, Ver. 2.3, Ver. 2.4)
OGG Q1 to Q10, up to 48 kHz
FLAC 8/16/24-bit, up to 48 kHz
WMA Standard (0x161): up to L3
Profile, up to 385 kbps, up to
48 kHz
Professional (0x162): up to
M0b, up to 192 kbps, up to 48
kHz
WAV 8/16 to bit, up to 48 kHz
Self-inspection method upon failure
QThe system does not operate properly. What shall I do?
AInspect the system after referring to Troubleshooting
Guide.
> See “Solutions.”
When the system failure persists after inspection, press
and hold the Reset button to reset the system.
If the problem persists, contact your place of purchase or
dealer.

10-140000
A
The following files are not played.
-Modified files (format-changed files)
-Variant files (e.g. MP3 files encoded by WMA audio codec)
-DRM (Digital Rights Management)-protected files
-Files with no index
0000
A
Sound quality is not guaranteed in case of music files that use
the bit-rate exceeding 192 kbps.
0000
A
With the files that do not use the fixed bit rate, some functions
may not work properly or the playback time may not appear
accurately.
0000
A
When a trouble occurs while playing or you want to play an
incompatible format file, use the latest encoder software to
change the format before using the file.
[USB storage devices
Item Specifications
Byte/Sector 64 KB or less
Format system FAT16/32 (recommended), exFAT, NTFS
Item Specifications
Specification details Max. number of directory layers: 20
layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a
folder/file name: 2,350 Alphanumeric
characters/4,888 Chinese characters
Max. number of folders: 2,000
(including the root)
Max. number of files: 8,000

10-15
Common specifications
ItemSpecifications
Power supply DC 14.4 V
Operating
voltage DC 9-16 V
Dark current Below 1 mA in average within 45 days
Operating
temperature
range -20 to +70 ℃
Storage
temperature
range -40 to +85 ℃
Electric current
consumption 2.5 A
Radio
Item
Specifications
Available
channels FM: 87.5–107.9 MHz (step: 200 kHz)
AM: 530–1710 kHz (step: 10 kHz)
Sensitivity FM: Within 10 dBuV
AM: Within 35 dBuEMF
Distortion
factor Within 2 %
0000
A
With the USB storage devices that are not equipped with a
plug-type connector (metal cover type), proper operation is
not guaranteed.
-USB storage devices with a plastic plug may not be
recognized.
-USB memory cards (e.g. CF cards, SD cards) may not be
recognized.
0000
A
Problems that are caused by using USB storage devices (not
specified in the following list), are not covered by the warranty.
Product name Manufacturer
XTICK LG
BMK BMK Technology
SKY-DRV Sky Digital
TRANSCEND JetFlash TranScend
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK DIGI Works
0000
A
USB hard drives may not be recognized.
0000
A
When using a USB mass storage device divided into logical
drives, only the files saved in the first drive can be played.
0000
A
When a USB storage device has some applications, media
files may not be played.

10-21
F
FAQ 10-11Bluetooth 10-11
Broadcast reception 10-12
Navigation 10-11
Self-inspection method upon
failure 10-13
Finding a route easily 5-3 Destination search 5-3
Finding the route Adding a waypoint 5-17
Address search 5-11
Displaying POIs on the map 5-15
Frequently visited places 5-22
Gas stations 5-25
Location registration
Deleting a POI 5-24
Editing a POI 5-24
Registration after search 5-20
Map 5-6
Map update 9-24
Previous Destinations 5-12
Rest area information 5-8
Saving the current position 5-21
Searching for POIs 5-13
Volume adjustment 5-9
H
HD Radio Data 2-8
HD Radio™ 3-7
Home screen 1-10
K
Keyboard settings 9-19
L
Language settings 9-19
Listening to musicBluetooth audio 4-7
Location registration 5-20
M
Map 5-6 POI display 5-15
Map update 9-24
Media device connection 4-2
Media player Bluetooth audio 4-8
USB music 4-2 Messages 6-18
Microphone 7-2
Multi-page Home screen 1-10
N
Navigation 5-2,
5-10
Navigation settings 9-12
P
Phone 6-6
Phone projection Android Auto 2-2
Apple CarPlay 2-4
Previous Destinations 5-12
Product specifications Bluetooth 10-16
Common specifications 10-15
LTE RF 10-16
Media player 10-13
Radio 10-15
Proximity Warning 2-8, 9-10

10-22
R
RadioChanging the channel 3-4
Changing the radio mode 3-4
Deleting a channel 3-6
Registering a channel 3-5
Scanning channels 3-5
Rear view display 2-7
Recent calls list 6-7
Reset Bluetooth 9-3
Navigation settings 9-15
Screen settings 9-23
Sound settings 9-11
System settings 9-21
S
Save searched place 5-20
Saving frequently visited places 5-22
Saving the current position 5-22
Screen saver settings 9-20
Screen settings 9-21
Screen touch sound settings 9-11
SettingsAdvanced settings 9-4
Bluetooth settings 9-2
Date and time 9-18
Device connection 9-2
Keyboard 9-19
Navigation settings 9-12
Screen saver settings 9-20
Screen touch sound 9-11
System display settings 9-21
System Info 9-20
System language 9-19
System Sound 9-8
UVO settings 9-16
Voice recognition settings 9-11 SiriusXM™ 3-8
Changing to SiriusXM mode 3-8
Featured Favorites channels 3-11
Searching for channels 3-10
Seeing the program schedule 3-11
Selecting channels 3-10
Sound Mood Lamp 2-11
Sound settings 9-7
Split screen 1-12
Steering wheel remote control 1-3
System Info 9-20
System status indicator icons 10-9
T
Troubleshooting 10-2 Bluetooth connection 10-5
Navigation operation 10-8
Phone projection 10-6
Sound and display 10-2
System operation 10-7
USB playback 10-4
TUNE Knob Function 9-4
Turning the system on or off 1-4