9-2
Troubleshooting
Before reporting a malfunctioning system, refer to the following table for troubleshooting
tips. If the problem persists or you are unable to locate your specific need, contact your
place of purchase or dealer.
Sound and display
SymptomPossible causeSolution
No sound System turned off
\225Ensure that the engine start/stop button
is set to ″ACC″ or ″ON.″
\225Press the Power button to turn on the
system.
Low volume level Turn the Volume knob on the control panel
to adjust the volume.
System muted Press the Mute button on the steering
wheel to unmute the system.
Sound is heard from
only one speaker. Unbalanced sound
outputOn the
All Menus screen, press Setup >
Sound and select where you want the
sound to come from.
Sound is cut off or
a distorted noise is
heard. System vibration
This is not a malfunction. Vibration can
cause distortion and even cut off sound.
The system will function normally when the
vibration stops.
The image quality is
deteriorated. System vibration
This is not a malfunction. Vibration can
cause distortion. The system will function
normally when the vibration stops.
Aged or
deteriorated
screen If the problem persists, contact your place
of purchase or dealer.
Small red, blue, or
green dots appear on
the screen. Because the LCD is manufactured with
technology requiring extremely high pixel
density, dead, stuck or poorly lit pixels may
occur. The permitted amount is no more
than 0.01 % of the total pixels.
