2021 KIA SORENTO USB

6-2
Using Voice Memo
You can record voice memos using the
microphone installed in your vehicle and
play voice memos on your system.
\334Warning
Driving while distracted can result in a
loss of vehicle control that may lead to an
accident, severe bodily injury, or death.
The driver′s primary responsibility is the
safe and legal operation of the vehicle,
and the use of any vehicle systems,
including the touch screen and steering
wheel controls, which take the driver′s
eyes, attention, and focus away from the
safe operation of the vehicle, or which are
not permissible by law, should never be
used during the operation of the vehicle.
Starting Voice Memo
On the Home screen, press All
Menus > Voice Memo.
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a a Display the options list.
\225 Display Off (if equipped): Turn off
the screen. Press the screen to turn
it back on.
\225Delete: Delete voice memos.
\225Save to USB Device : Save voice
memos to a USB storage device.
Check the specifications of USB
storage devices to determine
whether they are compatible.
> See
″ USB storage devices .″
\225Storage Information : View
information on the storage space
used for your voice memos.
\225 User′s Manual on Web (QR Code) :
Access the web manual via the QR
code. For safety reasons, you can
access the QR code only when your
vehicle is stationary.
b b Return to the previous level.
c c Adjust the recording volume (if
equipped).
d d List of your voice memos. Press a voice
memo to play it.
e e Start or pause recording.
f f Stop recording.

9-3
USB playback
SymptomPossible cause Solution
The files on the USB
storage device are
not recognized. File format not compatible
Copy compatible media files to
the USB device and reconnect the
device.
> See ″USB mode.″
Poor connectionDisconnect the USB storage device
from the USB port and reconnect
it correctly.
Damaged or dirty USB
connectors Remove foreign substances from
the USB connector of the storage
device and the contact surface of
the USB port.
USB hub or extension cable
used Connect the USB storage device
directly to the USB port.
Non-standard USB storage
device used Use a USB storage device that is
compatible with the system.
> See
″ USB mode.″
Corrupt USB storage device Format the USB storage device on
a PC and reconnect it. Format the
device in FAT16/32.
Bluetooth connection
SymptomPossible causeSolution
The system is not
detected on the
Bluetooth device. Pairing mode not
activated
On the
All Menus screen, press Setup
> Device Connections and switch
the system to pairing mode. Then, try
searching for the system again on the
device.

9-4
SymptomPossible causeSolution
The Bluetooth device
is not connected to
the system. Bluetooth deactivated
Activate Bluetooth on the device.
Bluetooth error
\225 Deactivate Bluetooth and reactivate
it on the device. Then, reconnect the
device.
\225Turn the device off and on. Then,
reconnect it.
\225Remove the battery from the device
and reinstall it. Then, turn the device
on and reconnect it.
\225Unregister Bluetooth pairing on both
the system and the device and then
re-register and connect them.
Phone projection
Symptom Possible causeSolution
Phone projection
does not start. Phone projection not
supported by the
phoneVisit the following websites and ensure
that the smartphone supports one of the
corresponding functions.
\225
Android Auto: https://support.google.
com/androidauto
\225Apple CarPlay: https://www.apple.com/
ios/carplay
USB connection not
supported Apple CarPlay does not support USB
connections for systems that support
wireless phone projection. Connect your
iPhone to the system wirelessly and start
Apple CarPlay.
> See ″Connecting your
iPhone via Apple CarPlay .″

9-5
SymptomPossible causeSolution
Phone projection
disabled
\225 Depending on the availability of
wireless connectivity and usable
connection types, enable phone
projection by using one of the
following ways:
- For USB connections (if wireless
connectivity is not supported):
Press All Menus > Setup > Device
Connections , then select a function
you want to use.
- For USB connections (if wireless
connectivity is supported): USB
connections are available only for
Android Auto. Press All Menus >
Setup > Device Connections and
activate USB connectivity in the
phone projection settings menu.
- For wireless phone projection: Press
All Menus > Setup > Wi-Fi and
activate Wi-Fi connectivity.
\225 Check if phone projection is disabled
in the app settings or if there are any
restrictions set on your smartphone.
Smartphone
not ready or
malfunctioning
\225 Check if the smartphone′s battery
is low. If the battery is low, the
smartphone may not be recognized.
\225If the network signal is weak, phone
projection may not work correctly.
\225If the smartphone is locked, unlock it.
\225Reset the smartphone and reconnect it.
Authentication error
in wireless connection If you are attempting to start a wireless
connection, press All Menus
> Setup >
Wi-Fi, generate a new Wi-Fi passkey, and
try again.

9-6
SymptomPossible causeSolution
When phone
projection starts or is
in use, a black screen
is displayed. Smartphone
malfunctioning
\225
If phone projection is active via USB,
disconnect the USB cable from the
smartphone and reconnect the cable.
\225If phone projection is active via
wireless connection, access the phone
projection devices list, disconnect the
smartphone, and reconnect it.
\225Reset the smartphone and reconnect it.
System operation
Symptom Possible causeSolution
The previously used
media mode is not
activated after the
system turns off and
back on. Poor connection or
playback error
If the corresponding media storage
device is not connected or has a problem
in playback when you turn on the
system, the mode you previously used
will be activated. Reconnect the media
storage device or restart playback.
The system is slow or
it does not respond. Internal system error
\225
Press and hold the Reset button with
a suitable tool, such as a pen or a
paperclip.
\225If the problem persists, contact your
place of purchase or dealer.
The system does not
turn on. Fuse shorted
\225
Visit a repair shop and replace with a
suitable fuse.
\225If the problem persists, contact your
place of purchase or dealer.

9-10
Radio/media
QWhat kinds of media and radio
functions does my system have?
AYour system is enabled to play
various radio services and audio
through various types of media
(USB, etc.). For more information,
see the corresponding chapters.
QI want to move to the previous or
next song without controlling the
screen while driving.
AUse the Search lever/button on
the steering wheel to move to the
previous or next song.
Broadcast reception
QNo sound is heard or a distorted
noise is heard when listening to the
radio while driving.
ADepending on the location, the
reception may deteriorate due to
obstacles.
Attaching a window film including
metal components to the rear
window equipped with a glass
antenna may lower radio reception.
QWhat is the range of my wireless
connection?
AA wireless connection can be used
within about 10 m (about 33 ft). The
maximum Bluetooth range may be
affected by the usage environment,
such as the vehicle type, the system
platform, or the connected mobile
phone.
QHow many mobile devices can be
paired?
AUp to six devices can be paired with
your system.
QWhy is call quality sometimes poor?
ACheck your mobile phone′s
reception sensitivity when call
quality deteriorates. The call quality
may deteriorate when the signal
strength is low.
Call quality may also become poor
if metal objects, such as beverage
cans, are placed near the mobile
phone. Check to see if any metal
objects are near the mobile phone.
The call sound and quality may
differ depending on the type of
mobile phone.

9-12
Product specifications
Media player
[USB mode
# Music
Item Specifications
Audio file
specification MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/
Professional), WAV
Bit rates/Sampling
frequency MP3
8 to 320 kbps (CBR/VBR), to 48 kHz (ID3 tag version:
Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver. 2.4)
OGG Q1 to Q10, to 48 kHz
FLAC 8/16/24 bit, to 48 kHz
WMA
\225 Standard (0x161): to L3 Profile, to 385 kbps, to 48 kHz
\225Professional (0x162): to M0b, to 192 kbps, to 48 kHz
WAV 8/16 bit, to 48 kHz
Detailed
specifications
\225 Maximum number of directory layers: 20
\225Maximum length of folder/file names: 255 byte
\225Supported characters for folder/file names: Alphanumeric
characters, Korean standard character set 2,350 characters,
Simplified Chinese 4,888 characters
\225Maximum number of folders: 2,000 (including ROOT)
\225Maximum number of files: 8,000

9-13
\333Note
\225You cannot play the following types of files:
- Modified files (files whose file format has changed)
-Variant files (for example, MP3 files encoded with WMA audio codec)
\225Sound quality of music files using a bit rate in more than 192 kbps is not guaranteed.
\225For files that do not use a fixed bit rate, some functions may not work or the playback time
may be incorrect.
\225If an error occurs when you play a file or the file is not in supported format, change the file
format by using the latest encoding software.
# USB storage devices
Item Specifications
Byte/Sector 64 kbyte or less
Format system FAT16/32 (recommended), exFAT, NTFS
\333Note
\225Operation is guaranteed only for a metal cover type USB storage device with a plug type
connector.
- USB storage devices with a plastic plug may not be recognized.
-USB storage devices in memory card types, such as CF card or SD cards, may not be
recognized.
\225Any problems caused by the use of USB storage devices not listed in the following table
are not covered by the warranty.
Product name Manufacturer
XTICK LG Electronics Inc.
BMK BMK Technology Co., Ltd.
SKY-DRV Sky Digital Co., Ltd.
TRANSCEND JetFlash Transcend Information, Inc.
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK Digiworks Co., Ltd.