2021 KIA SORENTO HYBRID service

*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER34SORENTO HYBRID FEATURES & FUNCTIONS GUIDE
AUDIO SYSTEMS
AUDIOSYSTEMS
UVO link Activation*†1 (Systems equipped with UVO link only):
Follow these steps to activate your UVO link system:
1. Enter the activation screen on your vehicle’s head unit:
a. Press SETUP key
b. Press UVO icon
c. Press Activate UVO
2. Read and agree to Terms of Service and Privacy Policy and press SUBMIT
3. Enter smartphone number or email address to receive a verification code,
then press SUBMIT
4. Follow these steps to receive your verification code using your phone SMS
or email:
a. Check your phone SMS or email for verification code
b. Open the link in your SMS or email. A page will open requesting that you
create your account
Note: If you already have a Kia Owners Portal account using the email as
your login ID, you will need to provide your password prior to receiving the
verification code
c. Enter your first name, last name, email,
phone number, an account password, and
click CRE ATE ACCOUNT. A page will open
displaying your verification code
d. Enter the code in the head unit and press
ACTIVATE
e. Go back to the page with your verification
code and press “I have entered my PIN.”
A link will be provided to download the Kia
Access with UVO link app from your app store.
After installing the app, log in and enjoy
REMINDER: This vehicle is not equipped with over-the-air system updates.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury, and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment, or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle.
For further UVO link operations, refer to the Car Infotainment System Quick Reference Guide.
UVO Assistance*
Virtual Assistant A – Press to connect to the UVO Center to hear information about the UVO features
UVO Voice Local Search UVO B – Press to connect to the search function to find points of interest or other
locations, like “cafe”
Roadside Assist C – Press to connect to the Kia Consumer Call Center where you can request vehicle
towing services
REMINDER: Some Kia models have the UVO Assistance buttons on the front overhead console. Buttons may vary on Kia models.
For more information, refer to the Car Infotainment System Quick Reference Guide.
(Buttons on rearview mirror*)
UVO
ABC
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
UVO Assistance Video

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED35
AUDIO SYSTEMS
AUDIOSYSTEMS
Kia Access with UVO link App DownloadQR CODES
Kia Access with UVO link App Features Guide. Click this dynamic QR code to access the guide. Some phone’s operating systems may need to be updated to scan dynamic QR codes
Download the Kia Access with UVO link App by clicking this dynamic QR code. Some phone’s operating systems may need to be updated to scan dynamic QR codes.
Go to an app marketplace to download the new Kia Access with UVO link App. Once you download, make sure you
register your vehicle and start an account (refer to UVO link Activation page). Get to know your new Kia and the
available convenient features on the app.
2020 SOULMILEAGE722 mi.
355 miEst. RangeDOOR LOCKSREMOTE STARTFind My Car

•The smartphone and vehicle need to be connected to a cellular network with a good wireless signal strength in order to use UVO. If these conditions are not met, remote command may not execute or takes long time. It will also effect voice commands •
To use Remote Start or Remote Start with Climate Control feature, all doors, hood and trunk /liftgate must be closed and locked •
Activate Remote Start or Remote Start with Climate Control feature at least 10 minutes before getting into the vehicle, which will allow vehicle interior to reach a desired temperature. If the driver does not enter the vehicle within the 10 minutes, the Remote Start will turn off the engine •
The quickest way to obtain accurate vehicle status through the app is by pressing the refresh button on the app or refreshing the web page when using the customer web portal •In order to preserve the vehicle battery, UVO will not turn on seven days after the last ignition was on. You will need to restart the vehicle with a key fob in order to use UVO again
QUICK TIPS
The Kia Access with UVO link App Features Guide is a step-by-guide helping you utilize the app to its full potential
by detailing how to set up and use each feature and adjust various settings. Below are some of the topics included:
•Remote Commands
•Set Climate
•Schedule Remote Start /Climate
•Schedule Charge
•Schedule Service
•Dealer Settings
•Manage Vehicles and Profiles
Kia Access with UVO link App Features Guide
Kia App Screen for illustrative purposes only. Actual App screen and functionality may vary.
For further UVO link operations, refer to the Car Infotainment System Quick Reference Guide.

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER43
Rotary Dial Shifter Knob – Shift-by-Wire
(Center Console)
P: Park – To shift into Park from any gear, press the Park (P) button A on the Rotary Dial
Shifter Knob while the vehicle is stationary and the brake pedal is depressed
Rotate the Rotary Dial Shifter Knob for the following:
P: Park - Press to place in Park
R: Reverse
N: Neutral
D: Drive
Paddle Shifters
Paddle Shifters are operable when the shift
lever is moved into the Drive (D) position.
Paddle Shifting: Pull the [+] or [-] paddle
shifter B once to shift up or down one gear.
For illustrative purposes only. Your actual steering wheel and/or paddle shifters may vary.
Dual Clutch Transmission (DCT)
Sorento HEV is equipped with Dual Clutch Transmission (DCT ). The
following are unique driving tips for the Dual Clutch Transmission:
• To hold the vehicle stationary on an incline, the service brake or parking brake MUST be used or the gear shift MUST be in
the (P) Park position. If the vehicle is held stationary by applying the accelerator pedal on a slope, the clutch/transmission
may overheat, resulting in damage
• Avoid aggressive launches on steep grades as this may result in an overheated clutch and transmission
• A slight time lag may be experienced at takeoff from standstill during aggressive acceleration maneuvers
If the clutch is overheating, an amber warning light* will be displayed in the instrument cluster.
Should this condition occur, pull over and place the vehicle in Park and idle the engine.
Refer to section 5 in the Owner’s Manual for additional information on Automatic Gear Shift or DCT operation or call Kia Consumer Affairs for additional information.
DRIVE
SPORT
SMART
ECO
MUD
SAND SNOW
COMFORTTERRAIN
P
R
D
N
AUTO
HOLD
ARefer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Dual Clutch Transmission (DCT) Driving Experience Video
BB
CENTER PANEL
CENTER PANEL

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER49
SEATING
SEATING
Rear Occupant Alert (ROA) with Ultrasonic Sensors*†6
Rear Occupant Alert (ROA) with Ultrasonic Sensors can help alert the driver when rear
passenger(s) are left in the rear seats using the ultrasonic sensors and door monitoring.
The system is designed to provide three separate alerts:
• The 1st alert is a message on the Instrument Cluster, “Check Rear Seats” A, and a
chime will sound
After the 1st alert, when the doors are locked and there is movement detected in the rear
seats, the horn will sound for about 25 seconds. This alert may activate up to eight times
within 24 hours, if movement is still detected and system has not been disabled
• If you have installed the Kia Access with UVO Link app on your smartphone, logged in
and activated the Rear Occupant Alert notification, a third alert (notification) will be sent
to your phone
To turn the system on or off, in the Instrument Cluster or Audio Head Unit*, go to User
Settings, select Convenience, and then Rear Occupant Alert.
Rear Occupant with Ultrasonic Sensors activates under the following conditions:
• A rear passenger door is opened and closed
• The ignition has been turned off
• The driver’s door has been opened, then closed
• The doors are locked with the Smart Key or the door lock
button on the door handle
MODE
OK
CRUISE
ROA
This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle’s interior before exiting.
See section 4 in the Owner’s Manual for more information.
Check rear seats
: Alarm OffOK
A
B
REMINDERS: •
To avoid false alerts, make sure the vehicle’s windows are rolled up •
If objects such as boxes are stacked in front of the ultrasonic sensors, the system may not detect any movement •
The ultrasonic sensors may occasionally detect movement in the vehicle and cause false alerts, when there are no rear occupants present. False alerts can occur due to:– The presence of insects near the system sensor– Rushing air from a window that is rolled down– Movement around the exterior of the vehicle– Surrounding noise or vibration– Vehicle passing through a car wash– Movement in the driver or front passenger seat is detected •
The Rear Occupant Alert with Ultrasonic Sensors system may fail to detect movement and activate an alarm if: – Movement is subtle or does not continue – A small child sits directly in a seat without a car seat–
A rear passenger is covered with an object such as a blanket, obstructing the sensor’s view

•
The 1st alert message will not display on Instrument Cluster if the rear doors are never opened. Either rear doors must be opened after unlocking the vehicle before the system will activate.
•
To temporarily disable alerts, press the OK button B on the Steering Wheel while the message is displayed
•
To turn the alert off while sounding, press the unlock button on the Smart Key or press the door lock button on the door handle
•
Must be enrolled in UVO services and Kia Access app installed on the phone to receive ROA alert notifications on your smartphone
QUICK TIPS
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Rear Occupant Alert (ROA) with Ultrasonic Sensors Video
Images are for illustrative purposes only and may not reflect actual feature or operation.

Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving and always exercise caution when using the steering-wheel-mounted controls while dri\
ving.Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.Safety Features: No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive safely.1. UVO link: Purchase/lease of certain 2020 and newer Kia vehicles with UVO link includes a complimentary 1-year subscription to the UVO Ultimate package, starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year subscription to UVO Ultimate expires, continued access to the full suite of UVO link services available on your Kia will require a paid subscription at the then-current subscription rate or your use of certain UVO link features may immediately terminate. Use of UVO is subject to agreement to the UVO Privacy Policy (available at owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at owners.kia.com/us/en/terms-of-service.html). UVO link is transferable to subsequent owner during the original UVO link service term. Only use UVO link when safe to do so. Kia Access with UVO link app is available from the Apple® App Store® or Google Play Store™. Kia Motors America, Inc. reserves the right to change or discontinue UVO link at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. UVO link features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google LLC.
LEGAL DISCLAIMERS
2. Airbags: For maximum protection, always wear your seat belt.3. Android Auto™: Android Auto is a trademark of Google, Inc. Android™ is a registered trademark of Google, Inc. Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.4. Apple CarPlay®: Apple® and Apple CarPlay® are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple CarPlay® runs on your smartphone cellular data service. Normal data rates will apply.5. Bluetooth® Wireless Technology: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG Inc., and any use of such marks by Kia is pursuant to license. A Bluetooth® enabled cell phone is required to use Bluetooth® wireless technology.6. Driver Assist Features – Blind-Spot Collision-Avoidance Assist (BCA), Rear Cross-Traffic Collision-Avoidance Assist (RCCA), Lane Keeping Assist (LKA), Safe Exit Assist (SEA), Lane Following Assist (LFA), Forward Collision-Avoidance Assist (FCA), Leading Vehicle Departure Alert (LVDA), Manual Speed Limit Assist (MSLA), Intelligent Speed Limit Assist (ISLA), Rear View Monitor (RVM), Reverse Parking Distance Warning (PDW), Rear View Monitor (RVM), Smart Cruise Control (SCC) with Stop & Go: These features are not substitutes for safe driving, and may not detect all objects surrounding vehicle. Always drive safely and use caution.7. Driver Attention Warning (DAW): Driver Attention Warning is not a substitute for safe driving and may not detect all instances of inattentive driving practices. Failure to pay attention to travel conditions and vehicle operation could result in loss of vehicle control. Always drive safely and use caution.8. Electronic Stability Control (ESC)/ Traction Control System (TCS)/Hill Start Assist Control (HAC): No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive safely.9. Engine Start/Stop Button with Smart Key: Always come to a complete stop before turning the engine on or off. However, if you have an emergency while the vehicle is in motion and must turn the engine off, you can turn the engine off to the ACC position by pressing the Start/Stop button for more than 3 seconds o\
r 3 times in succession. If the vehicle is still moving, you can restart the engine by pressing the Start/Stop button with the s\
hift lever in Neutral (N). With the engine off, hydraulic power assist for steering and braking will be disabled and the vehicle will be more difficult to control.10. Front Seat Headrest Adjustment: Never attempt to adjust headrests when vehicle is in motion.11. Google Play™ Store is a trademark of Google, Inc. ©2019 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc.12. HomeLink®: Homelink® is a registered trademark of Gentex Corporation.13. iPhone®: iPhone is a registered trademark of Apple Inc. Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.14. Navigation: Distracted driving can result in a loss of vehicle control. When operating a vehicle, never use a vehicle system that takes your focus away from safe vehicle operation. Navigation is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
15. Occupant Detection System (ODS): Kia vehicles use a number of different ODS types that vary by model.16. Power Liftgate / Smart Power Liftgate: Driving with the liftgate open may be unlawful and can draw dangerous exhaust fumes into your vehicle; if you choose to do so, keep air vents and all windows open for proper ventilation.17. Roadside Assist: 24-hour Enhanced Roadside Assistance is a service plan provided by Kia Motors America, Inc. Certain limitations apply. Coverage details are available in the Kia Warranty and Consumer Information Manual. For access to Enhanced Roadside Assistance, a connected mobile phone via Bluetooth® within the cellular service coverage area is required.18. Seat adjustments: Reclining the passenger seats can reduce the effectiveness of the safety restraint system and may lead to additional injury in an accident.19. Seat belts: For maximum protection, always wear your seatbelt.20. Seat warmers: Use extreme caution when using the seat warmers to avoid burns. Refer to the Owner’s Manual for more information.21. SiriusXM®: SiriusXM Satellite Radio, SiriusXM Traffic and SiriusXM Travel Link each require a subscription sold separately, or as a package, by SiriusXM Radio Inc. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current r\
ates until you call 1-866-635-2349 to cancel. See SiriusXM Customer Agreement for complete terms at www.siriusxm.com. Other fees and taxes will apply. All fees and programming are subject to change. Not all vehicles or devices are capable of receiving all services offered by SiriusXM. Data displays and individual product availability vary by vehicle hardware. Current information and features may not be available in all locations, or on all receivers. Weather Forecast, Current Conditions may not be available in all locations. Images above are for representative purposes only and are not real products. For actual features and images of real products, consult the vehicle manufacturer. SiriusXM is not responsible for any errors or inaccuracies in the data services or their use in the vehicle. Travel Link Stocks displays current price and daily delta of around 7,000 a\
ctively reported securities traded on the NYSE®, NASDAQ® and AMEX®. The service is delayed approximately 20 minutes. SiriusXM satellite service is available only to those at least 18 years of age in the 48 contiguous USA, DC, and Puerto Rico (with coverage limitations). SiriusXM Internet Radio service is available throughout our satellite service area and in AK and HI. © 2020 SiriusXM Radio Inc. Sirius, XM and all related marks and logos are trademarks of SiriusXM Radio Inc.22. Sportmatic® is a registered trademark of Kia Motors America.23. Steering-wheel-mounted controls: Driving while distracted is dangerous and should be avoided. Remain attentive to driving and be cautious when using steering-wheel-mounted controls wh\
ile driving.24. Sunvisors: Sunvisor may not shield all direct light. Do not operate the vehicle if sunvisor is impairing your visibility.25. Tilt/Telescoping Steering Wheel: Never attempt to adjust steering wheel position when vehicle is in motion.26. Tire Pressure Monitoring System (TPMS): Even with Tire Pressure Monitoring System, check tire pressure on a regular basis.

KEY FEATURE WALKTHROUGHDURING DELIVERY Multimedia USB Ports, Power Outlets* Blind-Spot Collision Avoidance-Assist (BCA)* Clock Setup Engine Start/Stop Button HomeLink
® with Auto-Dimming Rearview Mirror
Lane Keeping Assist (LK A)* Passenger Airbag Off Indicator
Panoramic Sunroof Operation* Rear View Monitor (RVM) Seat Warmers* Smart Key Sunvisor Tire Pressure Monitoring System (TPMS)
*if equipped
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff and explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up Smart Cruise Control with

Stop & Go*

Demonstrate operation
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
Bluetooth Eco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
BluetoothEco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
Bluetooth
® Wireless Technology

Demonstrate operation
Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Standard Audio System* Standard Audio System - Value

with UVO link* For further operational information, refer

to the Car Infotainment System Quick

Reference Guide.
UVO link with Navigation* For further operational information, refer

to the Car Infotainment System Quick

Reference Guide. Kia Access with UVO link App Download Kia Access with UVO link App Features Guide
Android Auto
™ / Apple CarPlay
®
Setup* UVO link Activation /

UVO Assistance*

For further UVO operations, refer to the

Car Infotainment System Quick Reference Guide.
SORENTO HYBRID
CUSTOMER DELIVERY CHECKLIST
MEDIARADIO
TRACK
>SETUP< SEEK
POWERPUSH
VOL ENTER
TUNE
FILE
SETUP
N AV
MAP
MEDIA SEEK
RADIO
TRACK
POWERPUSH
VOL ENTER
TUNE
FILE

A . See the Owner’s Manual for complete maintenance schedule. These are approximate estimated intervals. Refer to vehicle mileage for maintenance item schedule. B. And, if necessary, adjust, correct, clean or replace.C. If TOP TIER detergent gasoline is not available, one bottle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives.D. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel quality being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficulty starting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for service.
E. Transfer case oil and rear differential oil should be changed anytime they have been submerged in water.F. Inspect for excessive tappet noise and/or engine vibration and adjust if necessary.G. The drive belt should be replaced when cracks occur or tension is reduced excessively.See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.© 2020 Kia Motors America, Inc. All rights reserved.Consumer - Roadside Assistance†17: 1-800-333-4KIA (4542) Part Number: MQHEV210-PS-004
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO link App or your account on https://owners.Kia.com ( Vehicles equipped with UVO link only – See page 34 for setup information)
QUICK TIP
‡ If equipped.
De livery FirstThe priority that delivers more SORENTO HYBRID NORMAL MAINTENANCE SCHEDULE TURBO P=Perform • R=Replace • I=InspectB
(up to 60,000 miles)A MAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS6,00012,00018,00024,00030,00036,00042,00048,00054,00060,000
Add fuel additiveCPPPPPPPPPP
Rotate tiresPPPPPPPPPP
Engine Oil & Oil FilterRRRRRRRRRR
Battery conditionIIIIIIIIII
Brake lines, hoses and connectionsIIIIIIIIII
Brake discs and padsIIIIIIIIII
Vacuum hoseIIIIIIIIII
Steering gear rack, linkage & bootsIIIIIIIIII
Driveshaft and bootsIIIIIIIIII
Suspension mounting jointsIIIIIIIIII
Air conditioner compressor/refrigerantIIIIIIIIII
Exhaust systemIIIIIIIIII
Intercooler, in/out hose, air intake hose (Every 4,800 miles)IIIIIIIIII
Air cleaner filterIIIRIIIRII
Brake fluidIIIIIIIIII
Climate control air filterRRRRR
Propeller Shaft (AWD)IIIII
Parking brakeIIIII
Fuel tank air filter/fuel tank, vapor hose and cap ‡ DIIIII
Cooling SystemIIIIIII
Fuel lines, hoses and connectionsII
Dual clutch transmission fluidI
Rear Differential / Transfer case oil (AWD) (Every 36,000 miles)EI
Spark Plugs (Every 42,000 miles)R
Valve clearanceFI
Drive belts (First 60,000 miles, then every 15,000 miles)GI