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Specifications, Consumer information, Reporting safety defects
Kia utilizes a network of over 30,000 roadside assistance
providers. Should you accidentally run out of fuel, require
a battery jump, or need help changing a tire, a Kia
Roadside Assistance Representative will dispatch some-
one to deliver a small quantity of gas, change a flat tire
with your inflated spare, or arrange a battery jump to
allow you to proceed to your destination. We have access
to a network of over 10,000 locksmiths to help you should
you become locked out of your Kia.
In the event that mechanical difficulty renders your vehi-
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to
transport your vehicle to the nearest Kia dealer or to an
alternative service location.
Your vehicle must be accessible to our dispatch transport
vehicle, as determined by our driver, to receive this service.
✽ ✽NOTICE
Roadside Assistance benefits are not available for any
Kia vehicle that has ever been or should be issued a “sal-
vage” title or similar “branded” title under any state’s
law or has been declared a “total loss” or equivalent by
a financial institution or insurance company.
Trip interruption
Trip interruption expense benefits are provided in the
event that a warranty-related disablement occurs more
than 150 miles from your home, and the repairs require
more than 24 hours to complete. Reasonable reimburse-
ment is included for meals, lodging, or rental car expens-
es. Trip interruption coverage is limited to $100 per day
subject to a three day maximum limit per incident. You
must contact the Kia Roadside Assistance Center to
obtain pre-authorization of expenses. Once the Kia
Roadside Assistance Center gives authorization for trip
interruption benefits, they will assist you in making the
necessary arrangements. Insurance deductibles,
expenses, and claims paid by your insurance company or
other providers are not eligible for reimbursement.
Fleet vehicles are excluded from reimbursement under
Kia’s Trip Interruption Policy.
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