WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (COyf Z K L F K L V F R O R U O H V V D Q G
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (COyf I R O O R Z W K H V H V D I H W \ W L S V :
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
WARNING!
WARNING!
Carbon monoxide (COyf L Q H [ K D X V W J D V H V L V
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in a
closed area, such as a garage, and never sit in
a parked vehicle with the engine running for
an extended period. If the vehicle is stopped in
an open area with the engine running for more
than a short period, adjust the ventilation
system to force fresh, outside air into the
vehicle.
Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.
6
21_JL_OM_EN_USC_t.book Page 357
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VE \b \fE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may applyyf , I \ R X Q H H G D U H Q W D O L W L V D G Y L V D E O H W R
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC's
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC's customer
center should include the following information:Owner's name and address
Owner's telephone number (mobile, home and
officeyf
Authorized dealer name
Vehicle Identification Number (VINyf
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877yf 7
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800yf ( Q J O L V K \f 387-9983
French
10
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