2021 INFINITI Towing Guide  
 
 
23 In addition, a rear-facing child restraint must never be used in the front passenger seat 
if the vehicle is equipped with a front passenger air bag. Children 12 and under should 
ride in the rear seat properly secured in child restraints, booster seats, or seat belts, 
according to their size. Please see your vehicle owner's manual for more details. 
 
*
For complete warranty details, refer to the INFINITI Warranty Information Booklet or see your 
nearest INFINITI retailer. 
**A nominal deductible may apply. For details please refer to the Elite INFINITI Extended 
Protection Plan Service Agreement or contact your INFINITI retailer. 
 
 
By far the most important benefit of INFINITI luxury is the Total Ownership Experience.® 
Years before we ever built our first luxury car, we built this belief:  Luxury is much more 
than a collection of features on an automobile. It is a way of doing business based 
upon building a lasting relationship. From the very moment you arrive at an INFINITI 
retailer, we strive to exceed your expectations at every turn with our line of products 
and our people. You will notice our commitment to your satisfaction in everything we 
do, from the way we build our vehicles to the way we support them for years to come. 
As an INFINITI driver you will enjoy a host of useful services like 24-hour Roadside 
Assistance,* a  Complimentary INFINITI Service Loan Car** and Trip Interruption 
Benefits.* Your ownership experience will be a complete one, extending from our 
showroom to our Web site and beyond. 
 
ROADSIDE ASSISTANCE PROGRAM 
4-year/unlimited-mileage* includes: Trip Interruption Benefits, 24-hour toll-free customer 
assistance number, battery boost, lock-outs, flat tires, out-of-gas, accident towing.  
 
SERVICE LOAN CAR PROGRAM 
When you make an appointment and drop off your INFINITI vehicle for warranty repair 
maintenance at participating retailers, a complimentary INFINITI Service Loan Car** will 
be waiting. And before your INFINITI is returned to you, it will be hand-washed and 
running smoothly. 
 
COMMITMENT  
To a superior product representing excellent value, presented in a unique environment. 
To honor our guests and treat them with respect during the buying process. To give our 
customers outstanding service throughout their ownership, so that they may enjoy an 
ongoing relationship with knowledgeable people. To be completely committed to 
ensuring total satisfaction for our customers. 
 
OWNERSHIP ONLINE 
Our goal is to provide owners with a premium quality vehicle and an outstanding 
ownership experience that does not end when you drive away from the showroom. To 
THE TOTAL OWNERSHIP EXPERIENCE INFINITIUSA.com