7. Voice recognition
1. Push<>on the steering wheel.
2. Wait for the indicator to change to
.
Speak “Phone”.
Example
3. Speak “Dial ”.
Example
4. The phone number recognized by the system is displayed on the screen. If the
number is correct, say “Dial”.
5. The system will make a phone call to the spoken phone number. Example 2 — Setting home as a destination
(if so equipped):
1. Push <
>on the steering wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Go Home”. The navigation sys- tem will set home as a destination.
INFO:
. Location of home must be registered to
the Address Book prior to using this
command.
. The step of speaking “Navigation” can be
omitted.
Example 3 — Tuning station of FM:
1. Push <
>on the steering wheel. 2. Wait for the indicator to change to
.
Speak “Audio”.
3. Speak “Tune FM ”. The system will tune to the FM radio station and the
audio screen will be displayed.
7-6
8. Troubleshooting guide
Apple CarPlay®
SymptomCause and Countermeasure
Cannot start Apple CarPlay® though it is tethered to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports and AUX (auxiliary) input jack”
(page 2-8)
“USB connection ports” (page 2-9)
Use an Apple LightningTMcable (Mfi certified) to connect your phone to the USB
connection port and check the cable that is not broken.
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Apple CarPlay® settings” (page 5-21)
Apple CarPlay® setting is not active on your iPhone®. Turn on “CarPlay” on your
iPhone®.
The device is not compatible with Apple CarPlay®. Check the compatibility
requirements.
Apple CarPlay® performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Apple CarPlay®. A blank screen appears when trying to
access maps. Confirm you have a compatible iPhone®, a cellular connection and an active data plan.
Use an Apple Lightning
TMcable (Mfi certified) to connect your phone to the USB
connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri® using <
>on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB
cable.
Siri® setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding <
>instead of just pushing the switch to
initiate Siri® operation.
8-20
SIRI® EYES FREE
SymptomCause and Countermeasure
Cannot access Siri® Eyes Free using <
>
on the steering wheel. Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri® is enabled on the device. On your phone, go to Siri® setting.
Check that Siri® can be accessed from the device lock screen. This can be set in the settings menu of your
phone.
Audio source does not change automati-
cally to iPod® or Bluetooth® Audio mode. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud
storage may degrade performance.
Switch the source manually.
“Selecting audio source” (page 3-13)
Play, pause, next track, previous track or
play timer does not work. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary and is controlled by the device.
Cannot hear any music/audio being
played back from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot hear map turn-by-turn direction
guidance from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot receive text message notifications
on the vehicle audio system. Check if “Show Notifications” is enabled on your phone.
Cannot reply to text message notifications
using Siri® Eyes Free. After receiving an incoming text message, follow the on-screen guidance. Push and hold
<
>on the
steering wheel for Siri® Eyes Free operation. After Siri® Eyes Free starts, speak an appropriate
command to reply to the message using Siri® Eyes Free.
8. Troubleshooting guide
8-23
