2021 INFINITI QX80 Telematic

12. Touch [Information] and then touch[System Information].
13. Touch [Map Update].
14. Touch [Update by USB device].
15. Touch [Install Map Update from USB].
16. Insert the USB memory into the USB connection port.
A confirmation message is displayed.
Confirm the contents of the message
and touch [Yes].
17. Touch [OK] after completing the update.
INFO:
.The navigation system cannot be operated while the map updates.
.Map data should be updated while the engine is running to prevent dis-
charge of the vehicle battery.
Updating using wireless LAN (Wi-
Fi) (if so equipped)
The map data can be updated using the
vehicle Wi-Fi connection. Wi-Fi communica-
tions can be made by using a Wi-Fi network,
smartphone, etc.
“Wi-Fi Setting” (page 2-30) 1. Connect the vehicle to an available Wi-Fi
network.
2. Push

INFINITI INTOUCHTMSERVICES
(if so equipped)
Symptom Possible cause Possible solution
The system cannot connect
to the INFINITI InTouch
TM
Services Data Center. A subscription for the INFINITI In-
Touch
TMServices has not been estab-
lished. Sign up for a subscription to the INFINITI InTouch
TMServices. For details
about subscriptions, contact the INFINITI InTouchTMServices support line
at 1-855-444-7244.
“INFINITI InTouchTMServices features” (page 5-8)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the antenna icon does not show that the vehicle is inside the
communication area despite the fact that the vehicle is in that location,
contact the INFINITI InTouch
TMServices support line at 1-855-444-7244.“INFINITI InTouchTMServices features” (page 5-8)
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
Stop the vehicle in a safe location and apply the parking brake before
operating the menu screen items.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
>on the control panel or
<-+> on the steering wheel while the system is announcing information.
8. Troubleshooting guide
8-19