2021 INFINITI QX80 phone

12. Touch [Information] and then touch[System Information].
13. Touch [Map Update].
14. Touch [Update by USB device].
15. Touch [Install Map Update from USB].
16. Insert the USB memory into the USB connection port.
A confirmation message is displayed.
Confirm the contents of the message
and touch [Yes].
17. Touch [OK] after completing the update.
INFO:
.The navigation system cannot be operated while the map updates.
.Map data should be updated while the engine is running to prevent dis-
charge of the vehicle battery.
Updating using wireless LAN (Wi-
Fi) (if so equipped)
The map data can be updated using the
vehicle Wi-Fi connection. Wi-Fi communica-
tions can be made by using a Wi-Fi network,
smartphone, etc.
“Wi-Fi Setting” (page 2-30) 1. Connect the vehicle to an available Wi-Fi
network.
2. Push

INFO:
To exit the Voice Recognition System, push
and hold <
>or <>on the steering
wheel.
Operating tips
. Speak a command after the tone.
. If the command is not recognized, the
system will prompt you to speak the
command again. Repeat the command in
a clear voice.
. Touch [
] on the touch screen or push
<> on the steering wheel or the
INFINITI controller to return to the
previous screen.
. To adjust the volume of the system
feedback, push <-
+>on the steering
wheel or turn while the
system is making an announcement.
. When setting a destination for route
guidance with some search methods,
such as POI, Intersection or City Center
search, the search area is automatically
set to the state/province where your
vehicle is located. Change state/pro-
vince to change the search area to
another state/province if necessary. Voice Prompt Interrupt:
In most cases, you can interrupt the voice
feedback to speak the next command by
pushing
<
>on the steering wheel. After
interrupting the system, wait for a tone
before speaking your command.
One Shot Call:
To use the system faster when making a call,
you may speak the second level command
skipping speaking the first level command.
For example, push <
>and say “Redial”
after the tone without first saying “Phone”.
For phone command operation:
. After the command “Call”, a name regis-
tered in the phonebook can be spoken
for recognition, while a phone number
can be spoken after the command “Dial”.
Names from the phonebook cannot be
spoken after the command “Dial”.
. The system has the function to read the
text messages out loud, but misreading
may occur in some cases.
. Even if nicknames such as “Mom” or
“Dad” are registered in the cellular
phone, the Voice Recognition System
recognizes only names. To have the system recognize the nicknames, register
the entries in the [Quick Dial] from the
Phone menu.
“Quick Dial” (page 4-13)
For navigation command operation:
. Depending on the area where the vehicle
is located (such as in Puerto Rico, Guam,
etc.), the system may not recognize the
general navigation commands.
. Points of Interest:
— The POI commands searches for Points of Interest registered in the
navigation system.
— When searching for POI, the search is conducted within the current state/
province or the state/province speci-
fied by “Change State” command. To
change the state/province, speak
“Change State” after the prompt
and then after the next prompt, speak
the name of the state/province for
which you wish to conduct the POI
search. The state/province will be
reset to the current state each time
the voice recognition session is re-
started.
7. Voice recognition
7-3

7. Voice recognition
— Not all POI main categories can beused for “Navigate to” searches with
voice command operations while all
registered categories can be recog-
nized as “Nearby” search.
. Street Address:
— Alphabet letters cannot be included when speaking a house number.
When a specified house number can-
not be found, a location representing
the address will be displayed.
— Speak in a natural conversational speed without pausing between
words for better recognition.
— When the system recognizes the com- mand incorrectly, correct the search
conditions using commands such as
“Change State”, “Change City”,
“Change Street” or “Change House
Number”.
For audio command operation:
. Music files of Bluetooth® audio cannot
be selected by voice recognition opera-
tion. However, audio source can be
switched to Bluetooth® audio using
voice commands. .
The Voice Recognition System may not
function when the song information is
too long (artist names, album titles, song
titles and play lists, etc.).
. The SiriusXM® function will not operate
without a subscription to SiriusXM®
Radio.
. When playing USB files with the Voice
Recognition System, do not pronounce
the extension attached to the file name
(such as “.mp3”).
. Song titles registered in ID3 tags cannot
be pronounced for voice recognition
operation.
. Some audio command may not be re-
cognized when an Android phone is
connected and used as a USB audio
device player.
For information command operation:
. A SiriusXM® Travel Link (if so equipped)
or SiriusXM Traffic
TM(if so equipped)
subscription is necessary to receive Sir-
iusXM® information services.
“SiriusXM® Travel Link”
(page 5-15) .
The TomTom Weather information can-
not be operated with the voice recogni-
tion operation.
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item on the voice command list. The Second
screen is displayed.
3. Speak a command or select an item on the voice command list. The command is
executed or the next screen for further
command is displayed.
4. Follow the prompts to complete the commands.
Voice command screens:
7-4

Shows a list of available categories.
Speak a category command or touch
the key of the corresponding category.
Touch [Settings] or say "Settings" to
display the system voice settings.
Shows a list of available commands for
the selected category. Speak a preferred
command.
Touch [Help] or say “Help” to hear help
announcements on how to use the
system.
INFO:
Push <
>to stop the help announcements.
Example
Previously selected command
Command list
You can speak a command from the list
or touch the corresponding key. Pre-
ferred words can be spoken for the part
of the command enclosed in < >.
[Previous]/[Next]
Say as a command or touch to go to the
previous/next screen.
Example
Speak a number from 1 to 5 or touch an
item on the list screen to select the item.
How to speak numbers
The Voice Recognition System requires the
user to speak numbers in a certain way when
giving voice commands. General rule:
“500”, “800” and “900” can be pronounced
as “five hundred”, “eight hundred” and “nine
hundred” respectively.
For other numbers, only single digits “0”
(zero) to “9” can be used. (For example, for
the number “600”, speaking “six zero zero”
can be recognized by the system, but “six
hundred” cannot be recognized.)
Example:
1-800-662-6200
“One eight hundred six six two six two zero
zero”
INFO:
For the best recognition, speak “zero” for the
number “0”, and “oh” for the letter “o”.
Voice command examples
As examples, some additional basic opera-
tions that can be performed by voice
commands are described here.
Example 1 — Placing call by speaking a
phone number:
7. Voice recognition
7-5

7. Voice recognition
1. Push<>on the steering wheel.
2. Wait for the indicator to change to
.
Speak “Phone”.
Example
3. Speak “Dial ”.
Example
4. The phone number recognized by the system is displayed on the screen. If the
number is correct, say “Dial”.
5. The system will make a phone call to the spoken phone number. Example 2 — Setting home as a destination
(if so equipped):
1. Push <
>on the steering wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Go Home”. The navigation sys- tem will set home as a destination.
INFO:
. Location of home must be registered to
the Address Book prior to using this
command.
. The step of speaking “Navigation” can be
omitted.
Example 3 — Tuning station of FM:
1. Push <
>on the steering wheel. 2. Wait for the indicator to change to
.
Speak “Audio”.
3. Speak “Tune FM ”. The system will tune to the FM radio station and the
audio screen will be displayed.
7-6

SYSTEM VOICE SETTINGS
The system voice settings can be changed.
1. Push

8 Troubleshooting guide
Customer assistance ........................................................ 8-2
System unit ........................................................................\
. 8-3Liquid crystal display .................................................. 8-3
Wi-Fi connection (if so equipped) ................................ 8-4 Wi-Fi hotspot (if so equipped) ................................ 8-5
Audio system ..................................................................... 8-6 HD Radio technology ................................................. 8-6
Compact Disc (CD) player ........................................ 8-8
iPod® player .............................................................. 8-10
USB memory device ................................................. 8-12
Bluetooth® audio ...................................................... 8-13
Bluetooth® Hands-Free Phone System .................. 8-15 INFINITI InTouchTMServices (if so equipped) ....... 8-19
Apple CarPlay® ............................................................. 8-20
Android Auto ................................................................... 8-21
Siri® Eyes Free ............................................................... 8-23
Navigation (if so equipped) ........................................ 8-24 Basic operations ..................................................... 8-24
Vehicle icon ............................................................... 8-25
Route calculation and visual guidance .............. 8-27
Voice guidance ......................................................... 8-29
Traffic information ................................................ 8-30
Voice recognition ........................................................... 8-31

BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in- vehicle Hands-Free Phone System. Use a cellular phone compatible with the system. Visit
www.infinitiusa.com/bluetooth/ to check compat-
ibility.
Registration of the cellular phone has been
performed incorrectly. Check the registration procedure, and then register
the cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is
completed. The Bluetooth® setting of the in-vehicle Hands-
Free Phone System is turned off.
Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is
turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone
is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle Hands-Free
Phone System. Do not place the cellular phone close
to the seats or your body.
Registration of the cellular phone is not com-
pleted. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
8. Troubleshooting guide
8-15