2021 INFINITI QX50 Shift system malfunction

•The following operations are not allowed
because excessive force would be ap-
plied to the transmission and this may
result in damage to the vehicle:
– Moving the shift lever to the R (Re-
verse) position when driving forward.
– Moving the shift lever to the D (Drive)
position when reversing.
If these operations are attempted, a chime
sounds and the vehicle shifts to the N (Neu-
tral) position.
P (Park)
CAUTION
• To prevent transmission damage, use the
P (Park) position only when the vehicle is
completely stopped.
• Do not slide the shift lever while pressing
the Park button. This may damage the
shift control system.
Use this position when the vehicle is parked
or starting the engine. Always make sure that
the vehicle is completely stopped before
pressing the Park button
O1to engage the P
(Park) position. For maximum safety, the
brake pedal must be depressed before en-
gaging the P (Park) position. Use this position
together with the parking brake. When park- ing on a hill, first depress the brake pedal,
apply the parking brake and then engage the
P (Park) position. The parking lock should not
be used as a brake when parking. In order to
secure the vehicle, always apply the elec-
tronic parking brake in addition to the parking
lock.
In the event of a malfunction of the vehicle’s
electronics, the transmission may lock in the
P (Park) position. Have the vehicle’s electron-
ics checked immediately. It is recommended
that you visit an INFINITI retailer for this
service.
The P (Park) position is automatically en-
gaged if:
• You switch off the ignition switch.
• You unfasten the driver’s seat belt and
open the driver’s door when the vehicle is
stationary or driving at a very low speed
and the transmission is in the D (Drive) po-
sition or R (Reverse) position.
R (Reverse)
CAUTION
To prevent transmission damage, use the R
(Reverse) position only when the vehicle is
completely stopped. Use the R (Reverse) position to back up. Make
sure the vehicle is completely stopped before
selecting the R (Reverse) position.
The brake
pedal must be depressed and the shift lever
button pressed to move the shift lever from
the idle position to R (Reverse).
If the vehicle is placed in the R (Reverse)
position while forwarding, the chime will
sound and the vehicle will switch into the N
(Neutral) position.
N (Neutral)
Neither forward nor reverse gear is engaged.
The engine can be started in this position. You
may shift to N (Neutral) and restart a stalled
engine while the vehicle is moving. You can
select this position by holding the shift lever
at this position for 0.5 seconds.
D (Drive)
Use this position for all normal forward driv-
ing. The CVT changes gears automatically. All
forward gears are available. If the vehicle is
placed in the D (Drive) position while revers-
ing, the chime will sound and the vehicle will
switch into the N (Neutral) position.
5-20Starting and driving

WARNING
• The electronic parking brake will not be
automatically applied when the engine is
stopped without using the ignition
switch (for example, by engine stalling).
Without the vehicle stationary, the elec-
tronic parking brake will not be auto-
matically applied even if the engine is
turned off with the ignition switch.
• Before leaving the vehicle, press the Park
button to place the vehicle in the P (Park)
position and check that the electronic
parking brake indicator light is illumi-
nated to confirm that the electronic
parking brake is applied. The electronic
parking brake indicator light will remain
on for a period of time after the driver’s
door is locked.
CAUTION
When parking in an area where the outside
temperature is below 32°F (0°C), the park-
ing brake, if applied, may freeze in place
and may be difficult to release.
For safe parking, it is recommended that
you place the shift lever in the P (Park)
position and securely block the wheels.
NOTE:
• If a malfunction occurs in the electronic parking brake system (for example, due to
battery discharge), it is recommended that
you visit an INFINITI retailer.
• If the shift lever is moved to the P (Park) position when the brake force is main-
tained by the automatic brake hold func-
tion, the electronic parking brake will ap-
ply automatically.
• If the driver’s seat belt is unfastened when the brake force is maintained by the auto-
matic brake hold function, the electronic
parking brake will apply automatically.
• If the ignition switch is placed in the OFF position when the brake force is main-
tained by the automatic brake hold func-
tion, the electronic parking brake will ap-
ply automatically.
• Under the following conditions, the elec- tronic parking brake will automatically be
applied and the brake force of the auto-
matic brake hold will be released:
– The braking force is applied by the auto- matic brake hold function for 3 minutes
or longer.
– The vehicle is placed in the “P” (Park) position.
– The driver’s seat belt is unfastened. – The ignition switch is placed in the
“OFF” position.
– The electronic parking brake is applied.
– If a malfunction occurs in the automatic brake hold function.
MANUAL OPERATION
The electronic parking brake will not be auto-
matically applied if the engine is stopped
without using the ignition switch (for ex-
ample, by engine stalling). In such a case, you
have to apply the parking brake manually.
To apply: Pull the switch up
O1. The indicator
light
OAwill illuminate.
To release: With the ignition switch in the ON
position, depress the brake pedal and push
the switch down
O2. The indicator lightOAwill turn off.
Before driving, check that the electronic
parking brake indicator light (red) (if so
equipped)
orgoes out. For addi-
tional information, see “Warning lights, indi-
cator lights and audible reminders” (P. 2-9).
NOTE:
• A buzzer will sound if the vehicle is driven without releasing the parking brake. For
additional information, see “Warning
lights, indicator lights and audible remind-
ers” (P. 2-9).
5-24Starting and driving

•When the automatic brake hold function
is activated but fails to maintain the ve-
hicle at a standstill, depress the brake
pedal to stop the vehicle. If the vehicle
unexpectedly moves due to outside con-
ditions, the chime may sound and auto-
matic brake hold warning may illuminate
in the vehicle information display.
• Be sure to deactivate the automatic
brake hold function when using a car
wash or towing your vehicle.
• Make sure to place the shift lever in the P
(Park) position and apply the parking
brake when parking your vehicle, riding
on or off the vehicle, or loading luggage.
Failure to do so could cause the vehicle to
move or roll away unexpectedly and re-
sult in serious personal injury or property
damage.WARNING
• If any of the following conditions occur,
the automatic brake hold function may
not function. Have the system checked
promptly. It is recommended that you
visit an INFINITI retailer for this service.
Failure to operate the vehicle in accor-
dance with these conditions could cause
the vehicle to move or roll away unex-
pectedly and result in serious personal
injury or property damage.
– A warning message appears in the ve-
hicle information display.
– The indicator light on the automatic
brake hold switch does not illuminate
when the switch is pushed.
• The automatic brake hold function will
not be activated if the Slip indicator
light, electronic parking brake warning
light or master warning light illuminate
and the chassis control system fault
message appears in the vehicle informa-
tion display.
• To maintain the braking force to keep
the vehicle to a standstill, a noise may be
heard. This is not a malfunction.
HOW TO ACTIVATE/
DEACTIVATE THE AUTOMATIC
BRAKE HOLD FUNCTION
For additional information on activating and
deactivating the automatic brake hold func-
tion, refer to the instructions outlined in this
section.
How to activate the automatic
brake hold function
1. With the ignition switch in the ON posi- tion, push the automatic brake hold switch
O1. The indicator light on the automatic
brake hold switch
O2illuminates.
LSD2916
5-26Starting and driving

After the above conditions have finished and
the necessary operating conditions are satis-
fied, the LDW functions will resume.
SYSTEM MALFUNCTION
If the LDW system malfunctions, it will cancel
automatically and “Malfunction” will appear
in the vehicle information display. If “Mal-
function” appears in vehicle information dis-
play, pull off the road to a safe location and
stop the vehicle. Place the shift lever in the P
(Park) position and ignition switch in the OFF
position and restart the engine. If “Malfunc-
tion” continues to appear in vehicle informa-
tion display, have the system checked. It is
recommended that you visit an INFINITI re-
tailer for this service.
SYSTEM MAINTENANCE
The lane camera unitO1for the LDW system
is located above the inside mirror. To keep the
proper operation of the LDW system and
prevent a system malfunction, be sure to ob-
serve the following:
• Always keep the windshield clean.
• Do not attach a sticker (including transpar- ent material) or install an accessory near
the camera unit. • Do not place reflective materials, such as
white paper or a mirror, on the instrument
panel. The reflection of sunlight may ad-
versely affect the camera unit’s capability
of detecting the lane markers.
• Do not strike or damage the areas around the camera unit. Do not touch the camera
lens or remove the screw located on the
camera unit. If the camera unit is damaged
due to an accident, it is recommended that
you visit an INFINITI retailer.
LSD3075
Starting and driving5-39

Action to take:
When the conditions listed above are no lon-
ger present, turn the system off using the
ProPILOT Assist switch. Turn the ProPILOT
Assist system back on to use the system.
NOTE:
When the ICC system is canceled under
the following conditions at a standstill,
the electronic parking brake is automati-
cally activated:
• Any door is open.
• The driver’s seat belt is not fastened.
• Your vehicle has been stopped by the ICCsystem for approximately 3 minutes or
longer.
• The shift lever is not in the D (Drive) posi- tion or manual shift mode.
• The VDC system is turned off.
• When distance measurement becomes im- paired due to adhesion of dirt or obstruc-
tion to the sensor.
• When the radar signal is temporarily interrupted.
Condition B
When the radar sensor of the front bumper is
covered with dirt or is obstructed, the ICC
system will automatically be canceled. The chime will sound and the “Unavailable:
Front Radar Blocked” warning message will
appear in the vehicle information display.
Action to take:
If the warning message appears, stop the
vehicle in a safe place, press the Park button
to place the vehicle in the P (Park) position,
and turn the engine off. When the radar sig-
nal is temporarily interrupted, clean the sen-
sor area of the front bumper and restart the
engine. If the “Unavailable: Front Radar
Blocked” warning message continues to be
displayed, have the system checked. It is rec-
ommended that you visit an INFINITI retailer
for this service.
Condition C
When driving on roads with limited road
structures or buildings (for example, long
bridges, deserts, snow fields, driving next to
long walls), the system may illuminate the
system warning light and display the “Un-
available: Front Radar Blocked” message.
Action to take:
When the above driving conditions no longer
exist, turn the system back on.
ICC system malfunction
If the ICC system malfunctions, it will be
turned off automatically, a chime will sound,
and the speed control status warning (or-
ange) will illuminate.
Action to take:
If the warning light comes on, stop the vehicle
in a safe place. Turn the engine off, restart
the engine and set the ICC system again. If it
is not possible to set the ICC system or the
indicator stays on, it may be a malfunction.
Although the normal driving can be contin-
ued, the ICC system should be inspected. It is
recommended that you visit an INFINITI re-
tailer for this service.
ICC sensor maintenance
The radar sensor is located on the front of the
vehicle.
To keep the ICC system operating properly,
be sure to observe the following:
• Always keep the sensor area clean.
• Do not strike or damage the areas around
the sensor.
• Do not attach a sticker (including transpar- ent material) or install an accessory near
the sensor. This could cause failure or
malfunction.
5-96Starting and driving

RAB SYSTEM OPERATION
1RAB system warning light and RAB sys-
tem warning indicator
2Lower display buttons
3Center display (if so equipped) When the shift lever is in the R (Reverse)
position and the vehicle speed is less than
approximately 9 mph (15 km/h), the RAB
system operates.
If a risk of a collision with an obstacle is
detected when your vehicle is backing up, the
RAB system warning indicator will flash in the
vehicle information display, a red frame will
appear in the center display (for vehicles with
the Around View® Monitor system), and the
system will chime three times. The system will
then automatically apply the brakes. After
the automatic brake application, the driver
must depress the brake pedal to maintain
brake pressure.
NOTE:
• The brake lights of the vehicle come on
when braking is performed by the RAB
system.
• When the brakes operate, a noise may be heard. This is not a malfunction.
LSD3561
Starting and driving5-119

Condition B:
In the following conditions, the FEB with Pe-
destrian Detection system warning light will
illuminate, the system will be turned off au-
tomatically and the “Unavailable: Front Radar
Blocked” warning message will appear in the
vehicle information display.
• The sensor area of the front bumper iscovered with dirt or is obstructed.
Action to take
If the warning light (orange) comes on, stop
the vehicle in a safe place, place the shift lever
in the P (Park) position and turn the engine
off. Clean the radar sensor area of the front
bumper or the camera area of the windshield
with a soft cloth, and restart the engine. If the
warning light continues to illuminate, have
the FEB with Pedestrian Detection system
checked. It is recommended that you visit an
INFINITI retailer for this service.
When driving on roads with limited road
structures or buildings (for example, long
bridges, deserts, snow fields, driving next to
long walls).
Action to take
When the above conditions no longer exist,
the FEB with pedestrian detection system
will resume automatically.NOTE:
If the FEB with Pedestrian Detection system
stops working, the PFCW system (if so
equipped) will also stop working.
SYSTEM MALFUNCTION
If the FEB with Pedestrian Detection system
malfunctions, it will be turned off automati-
cally, a chime will sound, the FEB with Pedes-
trian Detection system warning light (orange)
will illuminate and the warning message
[Malfunction] will appear in the vehicle infor-
mation display.
Action to take
If the warning light (orange) comes on, stop
the vehicle in a safe location, turn the engine
off and restart the engine. If the warning light
continues to illuminate, have the FEB with
Pedestrian Detection system checked. It is
recommended that you visit an INFINITI re-
tailer for this service.
NOTE:
If the FEB with Pedestrian Detection system
stops working, the PFCW system (if so
equipped) will also stop working.
Starting and driving5-131

WARNING
• Do not drive beyond the performance ca-
pability of the tires. Accelerating quickly,
sharp steering maneuvers or sudden
braking may cause loss of control, even
with Intelligent AWD engaged.
• For AWD equipped vehicles, do not at-
tempt to raise two wheels off the ground
and shift the transmission to any drive or
reverse position with the engine running.
Doing so may result in drivetrain damage
or unexpected vehicle movement which
could result in serious personal injury or
vehicle damage.
• Do not attempt to test an AWD
equipped vehicle on a 2-wheel dyna-
mometer (such as the dynamometers
used by some states for emissions test-
ing) or similar equipment even if the
other two wheels are raised off the
ground. Make sure that you inform the
test facility personnel that your vehicle is
equipped with AWD before it is placed
on a dynamometer. Using the wrong test
equipment may result in drivetrain dam-
age or unexpected vehicle movement
which could result in serious personal in-
jury or vehicle damage.CAUTION
• Do not operate the engine on a free roller
when any of the wheels are raised.
• If you use the free roller, rotate four
wheels with the same speed without
raising any wheels.
• If an AWD warning message is displayed
while driving there may be a malfunction
in the AWD system. Reduce the vehicle
speed immediately and have your vehicle
checked as soon as possible. It is recom-
mended that you visit an INFINITI re-
tailer for this service.
• The powertrain may be damaged if you
continue driving when the AWD tem-
perature or tire size incorrect messages
are displayed.
• If the AWD high temperature message is
displayed while you are driving, pull off
the road in a safe area, and idle the en-
gine. The driving mode will change to
2WD to prevent the AWD system from
malfunctioning. If the warning message
turns off, you can drive again. •
If the tire size incorrect message is dis-
played while you are driving, pull off the
road in a safe area with the engine idling.
Check that all tire sizes are the same,
that the tire pressure is correct and that
the tires are not excessively worn.
• If a warning message continues to be dis-
played after the above operations, have
your vehicle checked as soon as possible.
It is recommended that you visit an
INFINITI retailer for this service.
Starting and driving5-147