2021 INFINITI QX50 ESP

5. Information and vehicle settings
accessed by pushing the in-vehicle E-Call
(SOS) button. Roadside Assistance may
also be used in conjunction with the
Emergency Assistance service, if war-
ranted.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
Notice to Bluetooth® Hands-Free
Phone users
The Bluetooth® Hands-Free Phone System
will be disabled and not be able to take
phone calls while the vehicle is connected to
the INFINITI InTouch
TMServices Response
Specialists or the emergency support staff at
the INFINITI Response Center.
This is to avoid various services by INFINITI
InTouch
TMServices Response Specialists
(such as route guidance) and INFINITI
InTouch
TMServices emergency support
staff being interrupted by incoming calls.
Incoming phone calls received while the
vehicle is connected to the Service Center
will not be listed in the call history of the
Bluetooth® Hands-Free Phone System.
However those incoming calls may be listed
in the call history of your mobile phone,
depending on its capabilities. After discon- necting communication with the INFINITI
InTouch
TMServices Response Specialist or
INFINITI InTouchTMServices emergency
support staff, check the incoming call history
on your mobile phone when it is safe to do
so.
Service application
A separately purchased INFINITI InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following INFINITI
InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the INFINITI InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the INFINITI InTouch
TMServices while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the INFINITI InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the INFINITI InTouch
TM
Services with the engine stopped. Doing
so may discharge the vehicle battery.
. The INFINITI InTouch
TMServices cannot
be used under the following conditions:
— The INFINITI InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
5-10

— The TCU (Telematics Control Unit) orother systems of your vehicle are not
working properly.
— The INFINITI InTouch
TMServices net-
work system is disabled.
. Information feeds download cannot be
used when the vehicle is connected to
the INFINITI InTouch
TMServices Data
Center and INFINITI InTouchTMServices
Response Center.
. Communication with the INFINITI In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area
may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the
INFINITI InTouch
TMServices Response
Specialists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary. .
Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the INFINITI
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
INFINITI InTouch
TMServices Data Cen-
ter allows for various services. When the
system connects to the INFINITI In-
Touch
TMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The INFINITI InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the antenna icon
indicates good reception, connection to the INFINITI InTouch
TMServices Data
Center may be disabled. This does not
indicate a malfunction. Operate the
system again after a few minutes.
INFINITI INTOUCHTMSERVICES
MENUS
With INFINITI InTouchTMServices, various
information can be received and displayed
on the screen. The information can also be
announced by the system.
1. Push

5. Information and vehicle settings
INFO:
.If Android Auto screen does not dis-play the key to return to INFINITI
InTouch
TM, touch [] again.
.When pushing the buttons such as

Type] setting screen.“Route Preference” (page 6-34)
. Touch [3types] to display alternative
routes calculated in all three route search
conditions ([Fastest], [Eco] and [Short-
est]).
. If you set the destination on the upper
display, menus for route detail may be
displayed on the upper display.ROUTE GUIDANCE
ABOUT ROUTE GUIDANCE
After setting the route, select [Start] to start
the route guidance.
During route guidance, the system navigates
you through the guide points using visual
and voice guidance.
WARNING
. The navigation system’s visual and
voice guidance is for reference pur-
poses only. The contents of the gui-
dance may be inappropriate
depending on the situation.
. Follow all traffic regulations when
driving along the suggested route
(e.g., one-way traffic).
“Route guidance” (page 6-59)
Voice guidance during route gui-
dance
Basics of voice guidance:
Voice guidance announces which direction
to turn when approaching an intersection for
which a turn is necessary.
INFO:
. There may be some cases in which voice
guidance and actual road conditions do
not correspond. This may occur because
of discrepancies between the actual road
and the information on the map data, or
may also be due to the vehicle speed.
. In case voice guidance does not corre-
spond to the actual road conditions,
follow the information obtained from
traffic signs or notices on the road.
. Route guidance provided by the naviga-
tion system does not take carpool lane
driving into consideration, especially
when carpool lanes are separated from
other road lanes.
. The system will announce street names
when the system language is set to
English. Street names are not announced
when the system is set to French or
Spanish.
. When approaching a guide point (inter-
section or corner) or destination/way-
point during route guidance, voice
guidance announces the remaining dis-
tance and/or turning direction. Push and
hold

*Areas with numerous tall trees
*In canyons
INFO:
The GPS antenna is located on the instru-
ment panel inside the vehicle. Do not place
any objects, especially cellular phones or
transceivers, on the instrument panel. Be-
cause the strength of the GPS signal is
approximately one billionth of that of TV
waves, phones and transceivers will affect
or may totally disrupt the signal.
Incorrect display of vehicle position
The following cases may affect the display
accuracy of the vehicle’s position or traveling
direction. The accuracy will return to normal
if the driving conditions return to normal.
* When there is a similar road nearby.
*When the vehicle is traveling in an area
with a grid pattern road system.
*When the vehicle is passing through a
large Y-shaped intersection/junction.
6. Navigation (if so equipped)
6-57

6. Navigation (if so equipped)
Voice guidance will be repeated.
Notes on voice guidance
.Voice guidance in this system should be
regarded as a supplementary function.
When driving the vehicle, check the route
on the map and follow the actual roads
and traffic regulations.
. Voice guidance is activated only for
intersections with certain conditions.
There may be cases where the vehicle
has to turn, but voice guidance is not
provided.
. Voice guidance contents may vary, de-
pending on the direction of the turn and
the type of intersection.
. The voice guidance timing will vary
depending on the situation.
. When the vehicle has deviated from the
suggested route, voice guidance is not
available. The system will not announce
this. Refer to the map and recalculate the
route.
“Recalculating route” (page 6-36)
. Voice guidance may not accurately cor-
respond with road numbers and direc-
tions at freeway junctions. .
Voice guidance may not accurately cor-
respond to street names at freeway
exits.
. The displayed street names may some-
times differ from the actual names.
. Voice guidance is not available when the
[Guidance Voice] is turned off.
“Volume and Beeps settings”
(page 2-32)
. Voice guidance will start when the
vehicle enters the suggested route. Refer
to the map for directions to the starting
point of the route.
. When approaching a waypoint, voice
guidance will announce, “You have ar-
rived at waypoint 1 (2, 3, 4,...).” Voice
guidance will switch to the next section
of the route. When voice guidance is not
available, refer to the map for directions.
. In some cases, voice guidance ends
before arrival at the destination. Refer
to the destination icon on the map to
reach the destination.
. If the system recognizes on which side
the destination (waypoint) is located,
voice guidance will announce “on the
right/left” after announcing the arrival at the destination.
. Voice guidance may be partially opera-
tional or inoperative due to the angle of
roads at an intersection.
. Because freeway lane information is
available only for approximately 7,000
major freeways in North America, it is
not possible to display information for all
junctions and exits.
. Freeway exit information may differ
from the information on the actual exit
signs.
. Because it is not possible to consider
data concerning roads that are season-
ally available or unavailable, a route may
be displayed that does not match the
actual traffic restrictions. Be sure to
follow the actual traffic restrictions
while driving.
. Canada and Alaska contain many roads
with incomplete map data. As a result,
when searching for a route, the route
may include roads with incomplete data.
In regions where road data is not
complete, voice guidance may stop for
long periods of time. Be sure to follow
the actual traffic restrictions while driv-
ing.
6-60

ROUTE CALCULATION
.The suggested route may not be the
shortest, nor are other circumstances
such as traffic jams considered.
. Because of the inevitable difference in
road conditions and circumstances be-
tween the time you use this system and
the time the information was produced
for the map data, there may be discre-
pancies in roads and regulations. In such
cases, actual road conditions and regula-
tions take precedence over map data
information.
. During route calculation, the map will not
scroll, however the vehicle icon will move
according to the actual vehicle’s move-
ment.
. In some cases, after the calculation is
complete, the calculated route may not
be immediately displayed.
. Waypoints that have been passed will be
disregarded by rerouting calculation.
. If you scroll the map while the suggested
route is being drawn, it may take more
time to finish drawing.
. Route calculation may not be completed
in the following cases. — If there is no main road within a range
of 1.5 miles (2.5 km) from the vehicle,
a message saying so will appear on
the screen. Try recalculating when the
vehicle is closer to a main road.
— If there is no main road within a range of 1.5 miles (2.5 km) from the desti-
nation or waypoint, a message saying
so will appear on the screen. Try
setting the location closer to a main
road.
— If the vehicle is too close to the destination or if there are no roads
to the destination, a message saying
so will appear on the screen.
— If it is impossible to reach the destina- tion or waypoints because of traffic
regulations, etc.
— If the only route to reach the destina- tion or waypoints is extremely com-
plicated.
. The following may occur when the route
is displayed.
— If you calculate a route on a main road, the starting point of the route may
not exactly match the current vehicle
location. — The endpoint of the route may not
exactly match the destination.
— If you calculate a route on a main road, the system may display a route from
another main road. This may be
because the position of the vehicle
icon is not accurate. In this case, park
the vehicle in a safe location and reset
the vehicle icon, or continue driving to
see if the position of the vehicle icon
is automatically adjusted before re-
calculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set
them from stored or facility informa-
tion. In order to correct this, you must
be careful about the traffic direction,
especially when lanes with different
travel directions are shown sepa-
rately, such as interchanges and ser-
vice areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage). It may show an
indirect route even if the road is
usable.
6. Navigation (if so equipped)
6-61

IT IS THEREFORE YOUR RESPON-
SIBILITY TO ENSURE THAT THE
FACILITIES AND FUNCTIONS OF
THE SERVICES MEET YOUR RE-
QUIREMENTS. TOMTOM DOES
NOT AND CANNOT WARRANT
THAT THE SERVICES OPERATE
UNINTERRUPTED OR ERROR-
FREE. YOU SHOULD BE PARTICU-
LARLY AWARE OF THE FACT THAT
CALCULATION ERRORS MAY OC-
CUR WHEN USING SOFTWARE IN
A NAVIGATION SYSTEM FOR IN-
STANCE CAUSED BY LOCAL EN-
VIRONMENTAL CONDITIONS
AND/OR INCOMPLETE DATA.
.TO THE MAXIMUM EXTENT PER-MITTED BY APPLICABLE LAW,
TOMTOM AND ITS SUPPLIERS
PROVIDE THE SERVICES “AS IS”,
AND HEREBY DISCLAIM ALL
OTHER WARRANTIES AND CONDI-
TIONS, WHETHER EXPRESS, IM-
PLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED
TO, ANY (IF ANY) IMPLIED WAR-
RANTIES, DUTIES OR CONDITIONS
OF SATISFACTORY QUALITY, OF
FITNESS FOR A PARTICULAR PUR- POSE, OF RELIABILITY OR AVAIL-
ABILITY, OF ACCURACY OR
COMPLETENESS OF RESPONSES,
OF RESULTS, WITH REGARD TO
THE SERVICES, AND THE PROVI-
SION OF OR FAILURE TO PROVIDE
SUPPORT OR OTHER SERVICES,
INFORMATION, SOFTWARE, AND
RELATED CONTENT THROUGH
THE SERVICES OR OTHERWISE
ARISING OUT OF THE USE OF
THE SERVICES.
SAFETY: THE SERVICES ARE IN-
TENDED TO BE USED FOR PRO-
VIDING INFORMATION AND
NAVIGATION SERVICES RELATED
TO YOUR JOURNEY ONLY AND
ARE NOT INTENDED TO BE USED
AS A SAFETY RELATED TOOL AND
CANNOT WARN YOU ABOUT ALL
DANGERS AND HAZARDS WITH
RESPECT TO THE ROAD YOU ARE
DRIVING. THEREFORE, IT RE-
MAINS YOUR DUTY TO DRIVE IN
A CAREFUL AND SAFE MANNER
(PAYING ALL DUE CARE AND AT-
TENTION TO THE ROAD) AS WELL
AS OBSERVING ALL APPLICABLE
TRAFFIC REGULATIONS AND
RULES. IT IS YOUR RESPONSIBIL-
ITY NOT TO USE THE SERVICES IN
A MANNER THAT WOULD DIS-
TRACT YOU FROM DRIVING
SAFELY.
6. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PER-
MITTED BY APPLICABLE LAW,
NEITHER TOMTOM NOR ITS LICEN-
SORS AND SUPPLIERS, OFFICERS,
DIRECTORS OR EMPLOYEES SHALL
BE LIABLE TO YOU OR TO ANY THIRD
6. Navigation (if so equipped)
6-65