2021 INFINITI Q60 COUPE roof

27GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
HIGHWAY AUTO AND LIGHT
TRUCK TIRE REPLACEMENT AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR UNISTEEL
® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited
Warranty if you meet all the following criteria:
•• You are the owner or authorized agent of the
owner of new Goodyear or Dunlop highway
auto or light truck tires supplied as Original
Equipment on your vehicle.
•• Your tires bear Department of Transportation
prescribed tire identification numbers.
•• Your tires have been used only on the vehicle
on which they were originally installed
according to the vehicle manufacturer or
Goodyear’s recommendations.
•• Your tires were purchased on or after
September 1, 2012.
Light truck tires are defined as all tires
identified with the “LT” designation in the
sidewall stamping.
WHAT IS COVERED AND FOR HOW
LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial
auto or radial light truck tire, covered by this
policy, removed from service due to a covered
warranty condition during the first 2/32” of usable treadwear or twelve months from date
of purchase, whichever comes first, will be
replaced with a comparable new Goodyear or
Dunlop tire at no charge, including mounting
and balancing. (Without proof of purchase the
date of manufacture will be used to determine
eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT
TRUCK TIRES
Any new Goodyear or Dunlop highway auto
or light truck tire, other than radial auto, radial
light truck tires, removed from service due to
a covered warranty condition during the first
1/32” of usable treadwear will be replaced
with a comparable new Goodyear or Dunlop
tire at no charge, including mounting and
balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare
tire removed from service due to a covered
warranty condition during the first 50% of
usable treadwear (1/32”) will be replaced
with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that
are removed from service due to a covered
warranty condition will be replaced with a
comparable new Goodyear or Dunlop tire on a
prorated basis for up to six (6) years from the
date of original new tire purchase or when the treadwear indicators become visible (worn to
2/32”), whichever occurs first. (Without proof
of purchase the date of manufacture will be
used to determine eligibility.)
HOW WILL PRORATED CHARGES
BE CALCULATED?
Replacement price will be calculated by
multiplying the tire’s advertised retail selling
price at the time of adjustment by the
percentage of usable original tread that has
been worn off. You pay for mounting and
balancing, and an amount equal to the current
Federal Excise Tax (F.E.T. – U.S. only) any other
applicable taxes and government-mandated
charges.
EXAMPLE: If your disabled tire had an original
8/32” of usable treadwear and is worn to
4/32” usable tread remaining, you have used
50%, and therefore must pay 50% of the
advertised retail selling price of the comparable
tire.
In addition, you must pay an amount equal to
the full current Federal Excise Tax (U.S. only)
or any other applicable taxes and government-
mandated charges for the comparable new
replacement tire at the time of adjustment. If
the price of the new comparable tire is $80,
the cost to you would be $40 plus F.E.T. (U.S.
only) plus any other applicable taxes and
government-mandated charges.
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WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire
will be the same brand tire and may either be
the same line of tire or, in the event that the
tire is not available, the same brand tire with
the same basic construction and quality with
a different sidewall or tread configuration. If a
higher priced tire is accepted as replacement,
the difference in price will be at an additional
charge to you.
Any replacement tire provided pursuant to
this warranty will be covered by the Goodyear
or Dunlop warranty in effect at the time of
replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life
and the coverage of this limited warranty
ends when the treadwear indicators become
visible (worn to 2/32”), or six (6) years from
the date of new tire purchase, whichever
occurs first. (Without proof of purchase the
date of manufacture will be used to determine
eligibility.)
LIMITATIONS
This limited warranty is applicable only in the
United States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the
following:
•• Tires submitted for ride disturbance
complaints that are worn beyond the first two thirty-seconds of an inch (2/32”) tread
depth or tires submitted for ride disturbance
due to damaged wheels or any vehicle
condition.
•• Goodyear & Dunlop do not warrant or give
credit in any adjustment transaction for any
kind of material added to a tire (e.g., tire
fillers, sealants, balancing substances) after
the tire leaves a factory producing Goodyear
or Dunlop tires, nor will it adjust any tire that
has failed as a result of adding such material.
•• Irregular wear or damage due to mechanical
condition of the vehicle, improper
inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing,
use of tire chains, improper mounting or
demounting, improper repair, wreck, collision
or fire.
•• Road hazards (includes, but not limited to,
punctures, cuts, snags, impact breaks, etc.).
•• Any tire that, after leaving a factory
producing Goodyear or Dunlop tires, has
been intentionally altered to change its
appearance (e.g., white inlay on a black tire
or regrooved).
•• Tires with weather-cracking that were
purchased more than four (4) years prior to
presentation for adjustment or, if purchase
date cannot be verified, manufactured more
than four years prior to presentation for
adjustment.
•• Tires removed from service due to improper
repairs.
•• Temporary spare tires used on vehicles used
in racing and on passenger cars in special
applications such as police pursuit service.
•• Goodyear Unisteel Commercial Radial Light
Truck Tires.
•• Loss of time, inconvenience, loss of vehicle
use, incidental or consequential damages.
•• Tires supplied as Original Equipment are
not eligible for any tread life warranty
consideration.
•• Cosmetic weather checking.
•• Low tire pressure-monitoring system - refer
to vehicle manufacturer’s warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority
to make any representation, promise, or
agreement on behalf of Goodyear or Dunlop
except as stated herein.
Any tire, no matter how well constructed,
may fail in service or otherwise become
unserviceable due to conditions beyond
the control of the manufacturer. Under no
circumstances is this warranty a representation
that a tire failure cannot occur.
This warranty gives you specific legal rights
and you may also have other rights that vary
from state to state or province to province.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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WHO IS COVERED
The original owner of a Michelin Passenger or
Light Truck tire which bears the Michelin name
and complete DOT identification number.
WHAT IS COVERED AND FOR HOW
LONG
Michelin Passenger and Light Truck tires, used
in normal service on the vehicle on which they
were originally fitted and in accordance with
the maintenance recommendations and safety
warnings contained in the Owner’s Manual
and in the Important Tire Safety Information
Section of this booklet, are covered by this
warranty against defects in workmanship
and material for the life of the original usable
tread, or 6 years from the date of purchase,
whichever comes first. At that time, all
warranties, express or implied, are terminated.
The usable tread is the original tread down
to the level of the tread wear indicators
- 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by
new vehicle registration or tire sales invoice. If
no proof of purchase, coverage will be based
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•• Road hazard injury (e.g., a cut, snag,
bruise, impact damage, puncture, whether
repairable or not);
•• Incorrect mounting of the tire, tire/wheel
imbalance, or improper repair;
•• Underinflation, overinflation, improper
maintenance or other abuse;
•• Mechanical irregularity in the vehicle such as
wheel misalignment resulting in uneven or
rapid wear;
•• Accident, fire, chemical corrosion, tire
alteration, or vandalism;
•• Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT
TRUCK TIRES A tire which becomes unserviceable due to
a condition covered by this warranty will be
replaced with a comparable new Michelin
tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn,
(or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of
purchase. Mounting and balancing of tires is
included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of
original tread has been worn (or more than
25%, whichever is most beneficial to the user)
or after 12 months from date of purchase, the
user must pay the cost of a comparable new
Michelin passenger or light truck replacement
tire on a pro-rata basis. The retailer shall
determine the charge by multiplying the
percentage of the original usable tread worn by the current actual selling price at
the adjustment location or the price on the
current Michelin Base Price List, whichever is
lower. This List is based on a predetermined
price intended to fairly represent the actual
selling price of the tire. The cost of mounting,
balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this
warranty, the consumer must present the tire
to an authorized Michelin Retailer. To locate
an Authorized Tire Retailer, check the yellow
pages under “Tire Retailers - Retail.” The vehicle
on which the tire was used should be available
for inspection.
It is essential that you read and understand the
safety and maintenance recommendations (see
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS
OF USE OF VEHICLE, INCONVENIENCE
OR CONSEQUENTIAL DAMAGE. TIRES
PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR
CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
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CONTINENTAL/GENERAL TIRE
LIMITED WARRANTY AND
ADJUSTMENT POLICY
This Limited Warranty and Adjustment
(the “Policy”) is issued by Continental Tire
North America, Inc. (the “Company”) and is
applicable for Continental/General-brand
original equipment tires and is a promise of
replacement under certain specified conditions.
This Policy applies to tires in normal service
displaying adjustable conditions (see Section
4) and does not require the existence of a
workmanship or material related condition
in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT
YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR
MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of
Passenger Car, Light Truck and Serva-
Spare tires bearing Continental and
General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original
equipment tires, used on the vehicle on
which they were originally installed by the
vehicle manufacturer. c.
Tires branded “used” are not eligible under
this Policy.
2. WHAT IS THE ADJUSTMENT
POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum
period of 72 months from the date of
purchase* , determined by the new vehicle
registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-
Spare tire, used in normal service, becomes
unserviceable from a condition other than
those listed under Section 4, during or after
the time or treadwear periods shown below,
it will be replaced with a comparable ** new
Continental or General brand tire according to
(A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger Tire First 12 Months or First
2/32nds, (whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. Light Truck Tire
First 12 Months or First
2/32nds,(whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. (Excluding
F.E.T.)
Serva-Spare No Time Limit First
1/32nd, Mounting &
balancing included free
of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), and the
tire is still within 72 months from the date
of purchase*, you will pay, on a pro rata
basis, for a comparable** new Continental
or General brand replacement tire. A tire
is eligible for an adjustment on a pro rata
basis until the tread is worn down to the
tread wear indicators (2/32nds of an
inch of tread remaining). The tire tread
is worn out at this point and this Policy
ends regardless of time period. Owner
pays all applicable taxes (including F.E.T.),
mounting and balancing charges.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
*
At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
**
A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy.
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EXCLUSIONS Roadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty, but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result of
actual or alleged violation of any
laws or regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
•• Meals
•• Lodging
•• Substitute transportation
•• Costs to reunite the vehicle and owner, after
warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
INFINITI COURTESY VEHICLE
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary Infiniti
Courtesy Vehicle when you present your Infiniti
vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited
warranty basic coverage period, subject to
availability and the eligibility requirements
listed below.
The Eligibility Requirements for an Infiniti
Courtesy Vehicle are as follows:
•• Only available during the 4 years/60,000
mile Infiniti New Vehicle Limited Warranty
basic coverage period.
•• You must be 21 years of age or older with a
valid U.S. driver’s license.
•• You must provide proof of primary insurance.
•• You must schedule the service appointment
in advance.*
••
Other restrictions apply to loan car including
mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible.
** Ask your retailer for details.
Note: This program is NOT a warranty, and is
NOT part of the Infiniti New Vehicle Limited
Warranty, but rather a benefit of The Total
Ownership Experience
®. This program is
subject to change without notice at any time.
Roadside Assistance is offered for emergency
roadside assistance only. Any abuse of this
benefit may lead to suspension or cancellation
of the service.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
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