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2021 INFINITI Consumer Safety & Air Bag Information Guide
INFINITI CONSUMER
SAFETY & AIR BAG
INFORMATION GUIDE
2021
TABLE OF CONTENTS
Air Bag Protection …......…......................………….………………….1
Child Safety …………...…….………….………...………………….……12
Seat Belt Safety ………………………………….……..………………..14
INFINITI Owner
Satisfaction and Assistance
………….……….……...…..……….16
The 2021 INFINITI Consumer Safety & Air Bag Information Guide provides
information for 2021 INFINITI vehicles available at the time of publication.
This publication will be amended as new vehicles are introduced.
Refer to your vehicles owner’s manual to familiarize yourself with all
disclosures, warnings, cautions, and all air bag protection and seat belt
safety instructions.
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counterfeit replacement air bags or used or salvaged air bags is a potential serious
safety problem and may not provide the same level of protection in a crash.
OTHER SPECIFICS ABOUT AIR BAGS
Do not position the front passenger seat so it contacts the rear seat. If the front
passenger seat does contact the rear seat, the air bag system may determine a
sensor malfunction has occurred and the front passenger air bag status light may
illuminate and the supplemental air bag warning light may flash.
If the supplemental air bag warning light in the instrument panel continues to
remain ON or flashes after you start the vehicle, see your INFINITI retailer or other
authorized repair facility as soon as possible.
After inflation, air bag components are hot, so avoid contact.
Do not place objects on or near the steering wheel or instrument panel where the
air bags inflate.
Never install a rear-facing child restraint in the front passenger seat of a vehicle.
Do not place objects with sharp edges on the seat. Also, do not place heavy
objects on the seat that will leave permanent impressions in the seat. Such
objects can damage the seat or the occupant classification sensor. This can
affect the operation of the air bag system and result in serious personal injury.
Do not use water or acidic cleaners (hot steam cleaners) on the seat. This can
damage the seat or occupant classification sensor. This can also affect the
operation of the air bag system and result in serious personal injury.
Modifying or tampering with the front passenger seat may result in serious
personal injury. For example, do not change the front seats by placing material
on the seat cushion or by installing additional trim material, such as seat covers,
on the seat that are not specifically designed to assure proper air bag operation.
Additionally, do not stow any objects under the front passenger seat, or on the
seat cushion, or store luggage behind the seat that may contact the seatback,
or hang heavy objects from the seatback, or the seatback pocket. Such objects
may interfere with the proper operation of the occupant classification sensor.
See the vehicle owner’s manual for other important information on safety, seats,
seat belts, and the supplemental restraint system. WELL BACK AND UPRIGHT
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collision, you could be thrown into it and receive neck or other serious injuries. You
could also slide under the lap belt and receive serious internal injuries. Always sit well
back in the seat with both feet on the floor and adjust the seat belt properly.
OTHER SPECIFICS ABOUT SEAT BELTS
Do not wear the seat belt inside out or twisted.
Do not allow more than one person to use the same seat belt.
Never carry more people in the vehicle than there are seat belts.
If the seat belt warning light glows continuously while the ignition is turned ON
with all doors closed and with all seat belts fastened, it may indicate a
malfunction in the system. Have the system checked by an INFINITI retailer as
soon as possible.
See the vehicle owner’s manual for more detailed information to help you better
understand the important safety warnings, system features, operation and
maintenance of your vehicle’s seat belts.
Always have seat belt assemblies, including retractors and attaching hardware,
inspected by an INFINITI retailer after any collision.
CONCERN FOR YOUR SAFETY
INFINITI urges you to use your available seat belt restraint system whenever you drive,
even if your vehicle is equipped with supplemental air bags. Please ask all of your
passengers to buckle up too. For children, make sure they are secured in an
appropriate child restraint or booster seat.* Seat belts do save lives. See the vehicle
owner’s manual for important safety details.
Both INFINITI and your INFINITI retailer are dedicated to serving your automotive
needs. Your complete satisfaction with your vehicle and your INFINITI retailer are our
primary concerns. Your INFINITI retailer is available to assist you with your automobile
sales, parts and service requirements.
If, however, a situation arises that you believe has not been addressed to your
satisfaction, we ask that you take the following steps:
STEP 1:
Discuss the situation with the INFINITI retailer management. If a problem still exists,
contact the retailer’s Consumer Affairs manager or owner. They are best equipped
to resolve the matter for you.
* Please see the vehicle owner’s manual and child restraint manufacturer’s instructions for
complete details.
INFINITI OWNER SATISFACTION AND ASSISTANCE