2021 INFINITI Q50 lock

setting of the navigation system will be
cancelled.
. The Phone menu and access to the
connected phone through the Voice
Recognition System will be disabled
while Android Auto is connected. To
access your phone, talk to your Google
Assistant or select the phone icon in the
Android Auto top menu screen.
INITIAL Android Auto SETTINGS
Before using Android Auto, download the
Android Auto app from the Google Play
store on your Android phone.
It may be necessary to operate the Android
phone when connecting first.
Depending on the selection on the connect-
ing Android phone, such as approval, some
of the features of Android Auto are not
available.
Android Auto OPERATION
Unlock your phone’s screen before connect-
ing your Android phone.
1. Connect your Android phone to the USB
connection port.
“USB (Universal Serial Bus) connec-
tion ports and AUX (auxiliary) input
jack” (page 2-8)
“USB connection ports” (page 2-9)
2. Depending on the setting, a Startup Information screen will appear on the
upper display. Touch [Yes] to use An-
droid Auto.
INFO:
.If you are using Android Auto or AppleCarPlay®, you can not start Android
Auto with the other Android phone.
To use the Android Auto with the
other Android phone, disconnect the
current device, or deactivate Android
Auto or Apple CarPlay® on the Con-
nections settings.
“Connections settings”
(page 2-28)
.If you do not wish to display the
Startup Information screen each time
you activate Android Auto, turn on [Don’t Ask Anymore] on the Startup
Information screen. The Startup In-
formation screen will not be displayed
from the next Android Auto activa-
tion. The Startup Information screen
can be set to appear again in the
Android Auto setting menu.
“Android Auto settings”
(page 5-25)
.The Bluetooth® setting of your An-
droid phone will be turned on and
connected to in-vehicle system auto-
matically when Android Auto is acti-
vated. Keep the Bluetooth® turned
on to use the phone functions.
.Some functions of Android Auto arenot available if the Bluetooth® is not
connected.
3. The Android Auto top menu screen will appear on the upper display. The Android
phone functions displayed on the screen
should now be operable using the in-
vehicle system.
4. To exit the Android Auto screen, touch [
] and then touch the key to return to
INFINITI InTouchTM.
5. Information and vehicle settings
5-23

5. Information and vehicle settings
Android Auto SYSTEM LIMITA-
TIONS
For all features of Android Auto to operate
correctly, it is necessary to have a compa-
tible Android phone, a cellular connection
and a data plan.
When Android Auto is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Close all apps and restart them
. Cycle phone power off/on to restart
It should also be confirmed that the latest
version of both Android OS and the Android
Auto App are installed on the cellular phone.
Functionality of Android Auto may decrease
or be lost if there are changes to operating
systems, hardware, software or other tech-
nologies central to supporting the system
that are outside of INFINITI’s control. Chan-
ging government regulations may also affect
the operation of Android Auto.
SIRI® EYES FREE
GENERAL INFORMATION
Apple Siri® Eyes Free personal assistant can
be accessed from the vehicle. Siri® Eyes Free
can be accessed in Siri® Eyes Free mode to
reduce user distraction. In this mode, Siri®
Eyes Free is available for interaction by voice
control. After connecting a compatible Apple
device by using Bluetooth®, Siri® Eyes Free
can be activated by pushing and holding
<
> on the steering wheel.
Siri® is a trademark of Apple Inc., registered
in the U.S. and other countries.
INFO:
. Some Siri® Eyes Free functions, such as
opening apps, may not be available
during driving.
. For best results, always update your
device to the latest software version.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to elim-
inate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly. .
For functions that can be used in Siri®
Eyes Free, refer to the Apple website.
REQUIREMENTS
Siri® is available on the iPhone® 4S or later.
Devices released before iPhone® 4S are not
supported by the Siri® Eyes Free system.
Visit www.apple.com/ios/siri for details
about device compatibility.
Siri® must be enabled on the phone. Please
check phone settings.
If the device has a lock screen, Siri® must be
accessible from the lock screen. Please check
phone settings.
SIRI® EYES FREE ACTIVATION
Siri® Eyes Free function can be activated
using <>on the steering wheel.“Control buttons and touch screen
display” (page 2-2)
1. Connect a Siri® Eyes Free enabled iPhone® to the vehicle.
“Setting devices” (page 2-28)
2. After the Bluetooth® connection is es- tablished, push and hold <
>on the
steering wheel to activate the Siri® Eyes
Free function.
5-26

When a point on the map is touched, the
cross pointer is displayed and the position
touched is moved to the center of the screen.
Long touch:
Touch the direction to move to. The map
continues to scroll while the screen is
touched.
Drag:
Drag the screen to scroll the map.
Swipe/flick:
Swipe or flick the screen to scroll the map
screen quickly.
Using INFINITI controller:
1. Slide the slide switch to move continu-ously across the map in a direction.
2. While moving on the map, the cross pointer appears.
INFO:
. 3D map can be displayed by dragging
with two fingers in scrolled 2D map.
. Map scrolling operations are limited and
not fully available while driving.
CHANGING SCALE OF MAP
The scale bar can be displayed by touching
the scale indicator on the map.
1. Touch [
]. The scale bar is displayed.
2. Touch [
]or[] on the scale bar to
change the map scale.
Using INFINITI controller:
Turning the center dial on the INFINITI
controller can also change the map scale. . Turn the center dial when the map screen
is displayed.
. Use the center dial to adjust the map
scale.
Clockwise: Zoom in
Counterclockwise: Zoom out Free zoom:
Depending on the setting, using the center
dial to change the map scale may adjust the
scale normally, or it may engage the free
zoom (finer scale adjustment in smaller
steps).
“Map settings” (page 6-9)
INFO:
Touching and holding [
]or[] on the
scale bar can also use the free zoom.
Changing map scale while moving
map
The map scale can also be changed by
directly touching the map. Touch the map
to display the cross pointer before perform-
ing the scale change.
Pinch-in:
6. Navigation (if so equipped)
6-7

6. Navigation (if so equipped)
Available setting items may vary depending on models and specifications.
Available setting items
Menu itemAction
[Split Screen View] [Change Order] Change the display order of the display view bar items.
[Full Map] Display full map screen.
[Split Screen: Dual Map] Select a split screen view to be applied.
“Changing display view” (page 2-15)
[Intersection]
[Turn List]
[Where Am I?]
[Split Screen: Turn by turn]
[Fuel Economy]
[Audio]
[TomTom Current Conditions]
[TomTom 5–Day Weather Forecast]
[TomTom Hourly Weather Forecast]
[SXM Current Conditions]
[SXM 5–Day Weather Forecast]
[SXM Hourly Weather Forecast]
[SXM Sports Scores]
[Analog Clock]
[Digital Clock]
6-10

ROUTE CALCULATION
.The suggested route may not be the
shortest, nor are other circumstances
such as traffic jams considered.
. Because of the inevitable difference in
road conditions and circumstances be-
tween the time you use this system and
the time the information was produced
for the map data, there may be discre-
pancies in roads and regulations. In such
cases, actual road conditions and regula-
tions take precedence over map data
information.
. During route calculation, the map will not
scroll, however the vehicle icon will move
according to the actual vehicle’s move-
ment.
. In some cases, after the calculation is
complete, the calculated route may not
be immediately displayed.
. Waypoints that have been passed will be
disregarded by rerouting calculation.
. If you scroll the map while the suggested
route is being drawn, it may take more
time to finish drawing.
. Route calculation may not be completed
in the following cases. — If there is no main road within a range
of 1.5 miles (2.5 km) from the vehicle,
a message saying so will appear on
the screen. Try recalculating when the
vehicle is closer to a main road.
— If there is no main road within a range of 1.5 miles (2.5 km) from the desti-
nation or waypoint, a message saying
so will appear on the screen. Try
setting the location closer to a main
road.
— If the vehicle is too close to the destination or if there are no roads
to the destination, a message saying
so will appear on the screen.
— If it is impossible to reach the destina- tion or waypoints because of traffic
regulations, etc.
— If the only route to reach the destina- tion or waypoints is extremely com-
plicated.
. The following may occur when the route
is displayed.
— If you calculate a route on a main road, the starting point of the route may
not exactly match the current vehicle
location. — The endpoint of the route may not
exactly match the destination.
— If you calculate a route on a main road, the system may display a route from
another main road. This may be
because the position of the vehicle
icon is not accurate. In this case, park
the vehicle in a safe location and reset
the vehicle icon, or continue driving to
see if the position of the vehicle icon
is automatically adjusted before re-
calculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set
them from stored or facility informa-
tion. In order to correct this, you must
be careful about the traffic direction,
especially when lanes with different
travel directions are shown sepa-
rately, such as interchanges and ser-
vice areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage). It may show an
indirect route even if the road is
usable.
6. Navigation (if so equipped)
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6. Navigation (if so equipped)
3. Touch [Map Update].
4. Touch [Map Update Settings].
5. Select an area of the map you wishupdate. A confirmation message is dis-
played. The next time you start the
system, a notification message will be
displayed if map data update is available.
6. When the new map data is available after the ignition switch is placed in the
ON position, the pop-up message will be
displayed.
7. Touch [Yes] to update the map data. If [No] is touched, the automatic map
update and software update will not be
available forever and user always has to
update map and software manually from
next time.
8. Touch [OK] after completing the update.
INFO:
The update is done in the background, and
the updates are reflected in the map data the
next time the system is started.
Automotive products End User Li-
cense Provisions
This End-User License Agreement (“EULA”) is an agreement between you and TomTom
International B.V. (“TomTom”). You agree
that this EULA is enforceable. This EULA
applies to your use of the TomTom Map
data, software, Traffic and Travel services or
any other TomTom products (together the
“Services”).
Please read this EULA carefully. By using the
Services you agree to all the terms and
conditions of this EULA.
1. GRANT OF LICENSE: In consideration of you agreeing to abide by the terms of
this EULA, TomTom hereby grants to
you a non-exclusive, license to use the
Services solely in connection with the
vehicle. If upgrades, updates or supple-
ments to the Services are provided the
use of such upgrades or updates is
governed by this EULA.
2. RESTRICTIONS: You are prohibited from renting, lending, public presenta-
tion, performance or broadcasting or any
other kind of distribution of the Services.
Other than as permitted by applicable
legislation, you will not, and you will not
allow any person to, copy or modify the
Services or any part thereof or to reverse
engineer, decompile or disassemble the
Services. 3. OWNERSHIP: Copyright and other in-
tellectual, industrial and/or proprietary
rights to the Services are owned by
TomTom and/or its suppliers. TomTom
permits you to use the Services only in
accordance with the terms of this EULA.
All rights not specifically granted in this
EULA are reserved by TomTom. To the
extent applicable, you acknowledge that
you have no right to have access to the
Services in source code or in unlocked
coding.
4. THIRD PARTY SOFTWARE LICENSES: The Services may make use of third party
software. Notwithstanding Clauses 2
and 3, use of some third party materials
included in the Software may be subject
to other terms and conditions. The
official copyright notices and specific
license conditions of these third party
software codes and algorithms are to be
found via http://www.tomtom.com.
You hereby agree to the terms and
conditions for such third party software.
5. LIMITED WARRANTY:
.YOU ACKNOWLEDGE THAT THE SERVICES HAVE NOT BEEN DE-
VELOPED TO MEET YOUR INDIVI-
DUAL REQUIREMENTS AND THAT
6-64

8. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not recognize the con-
nection of a cellular phone.
The system does not receive or make a call. The cellular phone is not compatible with the in-
vehicle Hands-Free Phone System.
Use a cellular phone compatible with the system. Visit
www.infinitiusa.com/bluetooth/ to check compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
The phone operation is limited by the functions
(such as dial lock, etc.) of the registered cellular
phone. Remove any settings that are limiting use of the
cellular phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. Mute function is enabled. Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register
the cellular phone again.
The fan speed of the heater/air conditioner is
too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For
example: heavy rain, construction sites, inside a
tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The incoming voice volume is too loud/soft. Adjust the volume using >or <-+>on
the steering wheel.
The outgoing voice volume is too loud/soft. Adjust the volume from volume adjustment screen.
“Volume and Beeps settings” (page 2-32)
The voice is cut out or noise is heard during
a call. The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle Hands-Free
Phone System. Do not place a cellular phone close to
the seats or your body.
8-16

SIRI® EYES FREE
SymptomCause and Countermeasure
Cannot access Siri® Eyes Free using <
>
on the steering wheel. Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri® is enabled on the device. On your phone, go to Siri® setting.
Check that Siri® can be accessed from the device lock screen. This can be set in the settings menu of your
phone.
Audio source does not change automati-
cally to iPod® or Bluetooth® Audio mode. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud
storage may degrade performance.
Switch the source manually.
“Selecting audio source” (page 3-13)
Play, pause, next track, previous track or
play timer does not work. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary and is controlled by the device.
Cannot hear any music/audio being
played back from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot hear map turn-by-turn direction
guidance from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot receive text message notifications
on the vehicle audio system. Check if “Show Notifications” is enabled on your phone.
Cannot reply to text message notifications
using Siri® Eyes Free. After receiving an incoming text message, follow the on-screen guidance. Push and hold
<
>on the
steering wheel for Siri® Eyes Free operation. After Siri® Eyes Free starts, speak an appropriate
command to reply to the message using Siri® Eyes Free.
8. Troubleshooting guide
8-23