GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
142 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Steering Wheel Controls . . . . . . . . . . . . . . . 144
Using the System . . . . . . . . . . . . . . . . . . . . . 145
Software Updates . . . . . . . . . . . . . . . . . . . . . 148
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . 150
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 150
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 151
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 151
Audio Players
Avoiding Untrusted Media Devices . . . . . 151
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 154
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 155
Rear Seat Infotainment
Rear Seat Infotainment (RSI)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Navigation
Using the Navigation System . . . . . . . . . . 164 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 174
Global Positioning System (GPS) . . . . . . . 174
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 175
Problems with Route Guidance . . . . . . . . 175
If the System Needs Service . . . . . . . . . . . 175
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 175
Database Coverage Explanations . . . . . . . 176
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 176
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 181
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Apple CarPlay and Android Auto . . . . . . 186
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 196
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 151
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works toreduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
226 Driving and Operating
Warning (Continued)
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.
There is also important loading
information for off-road driving in this
manual. See “Loading Your Vehicle for
Off-Road Driving” underOff-Road
Driving 0216.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
.Keep the vehicle speed at 88 km/h
(55 mph) or less for the first 805 km
(500 mi).
.Do not drive at any one constant
speed, fast or slow, for the first
805 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
.Avoid making hard stops for the first
322 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
(Continued)
Caution (Continued)
.Do not tow a trailer during break-in.
See Trailer Towing 0284 for the
trailer towing capabilities of the
vehicle and more information.
Following break-in, engine speed and load
can be gradually increased.
Ignition Positions
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be
near a strong radio antenna signal causing
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Driving and Operating 307
Warning
Certain mobile radio equipment,
like amplifiers and antennas used for
two-way communication, can interfere
with some vehicle systems. Always
ensure this equipment is supplied with
proper local grounding. Follow all of the
instructions that came with the
equipment and see your GM dealer for
additional mobile radio installation
instructions.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 069 and
Adding Equipment to the Airbag-Equipped
Vehicle 069.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
OnStar 413
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0306. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13690468) - 2021 - crc - 8/14/20
418 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 309
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 229
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 253
Add-On Electrical Equipment . . . . . . . . . . . . . 306
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Additional Maintenance and Care . . . . . . . . 390
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 40
Agreements Trademarks and License . . . . . . . . . . . . . . . 196
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . .318
Air Conditioning . . . . . . . . . . . . . . . . . . . . 204, 207
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Air Filter, Passenger Compartment . . . . . . . 209
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 66
What Makes an Airbag Inflate? . . . . . . . . . 64
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . 63 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . 110
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 109
Servicing Airbag-Equipped Vehicles . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 266
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 272
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 340
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Antilock Brake System (ABS) . . . . . . . . . . . . . 240 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Apple CarPlay and Android Auto . . . . . . . . . 186
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Assistance Program, Roadside . . . . . . . . . . . . 402
Assistance Systems for Driving . . . . . . . . . . 267