
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 185
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.

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Climate Controls 207
If equipped with heated outside mirrors,
press
fto turn them on or off. SeeHeated
Mirrors 030.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Remote Start Climate Control Operation :
If equipped with remote start, the climate
control system may run when the vehicle is
started remotely. If equipped with heated or
ventilated seats or a heated steering wheel,
these features may come on during a
remote start. See Remote Vehicle Start 014,
Heated and Ventilated Front Seats 044, and
Heated Steering Wheel 096.
Sensors
The solar sensor, on top of the instrument
panel near the windshield, monitors the
solar heat.
The climate control system uses the sensor
information to adjust the temperature, fan
speed, recirculation, and air delivery mode
for best comfort.
Do not cover the sensor; otherwise the
automatic climate control system may not
work properly.
Rear Climate Control System
The rear climate control system is located
on the rear of the center console storage.
The rear climate settings can be adjusted
with this system.
1. Fan Control
2. TEMP (Temperature Control)
3. Heated Rear Seats (If Equipped)
4. MODE (Air Delivery Mode Control)
5. AUTO (Automatic Operation)
If the dual automatic climate control system
rear climate control lockout feature is
locked, the rear climate control settings can
only be adjusted from the front seat.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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212 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 213
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . 213
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 214
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 214
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 214
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 215
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 216
Driving on Wet Roads . . . . . . . . . . . . . . . . . 219
Hill and Mountain Roads . . . . . . . . . . . . . . 220
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 221
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 221
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 226
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 226
Starting the Engine . . . . . . . . . . . . . . . . . . . . 228
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 229
Retained Accessory Power (RAP) . . . . . . . 229
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 230
Shifting out of Park . . . . . . . . . . . . . . . . . . . 230
Parking over Things That Burn . . . . . . . . . 231
Dynamic Fuel Management . . . . . . . . . . . . 231
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 231
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 231
Running the Vehicle While Parked . . . . . 232
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 232
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 235
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 236
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 240
Antilock Brake System (ABS) . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . 240
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 242
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Hill Descent Control (HDC) . . . . . . . . . . . . 244
Driver Mode Control . . . . . . . . . . . . . . . . . . . 245
Magnetic Ride Control . . . . . . . . . . . . . . . . . 247
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 248
Four Corner Air Suspension System . . . 248
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Adaptive Cruise Control (Advanced) . . . . 253
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 260
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . 266
Assistance Systems for Driving . . . . . . . . 267
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 269
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 272
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 272
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 275
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Recommended Fuel (5.3L Engine) . . . . . . 277
Recommended Fuel (6.2L Engine) . . . . . . 277
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 277
Fuels in Foreign Countries . . . . . . . . . . . . . 278
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 278
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 278
Filling a Portable Fuel Container . . . . . . . 279
Trailer Towing
General Towing Information . . . . . . . . . . 280
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 280
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 284

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Driving and Operating 213
Towing Equipment . . . . . . . . . . . . . . . . . . . . 287
Trailer Sway Control (TSC) . . . . . . . . . . . . . 295
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 297
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 306
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.

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Driving and Operating 215
applied. Once the power assist is used up, it
can take longer to stop and the brake pedal
will be harder to push.
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Electric Power Steering
This vehicle has electric power steering.
It does not have power steering fluid.
Regular maintenance is not required.
If power steering assist is lost due to a
system malfunction, the vehicle can be
steered, but may require increased effort.
If the steering assist is used for an extended
period of time while the vehicle is not
moving, power assist may be reduced.
If the steering wheel is turned until it
reaches the end of its travel, and is held in
that position for an extended period of time,
power steering assist may be reduced.
Normal use of the power steering assist
should return when the system cools down.
See your dealer if there is a problem.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips:

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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216 Driving and Operating
1. Ease off the accelerator and then,if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues —such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level, solid surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Know the local laws that apply to off-road
driving.

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Driving and Operating 217
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly.
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise the
vehicle's center of gravity, making it
more likely to roll over. You can be
seriously or fatally injured if the
vehicle rolls over. Put heavy loads
inside the cargo area, not on the roof.
For more information about loading the
vehicle, see Vehicle Load Limits 0222 and
Tires 0339.
Environmental Concerns
.Always use established trails, roads, and
areas that have been set aside for public
off-road recreational driving and obey all
posted regulations.
.Do not damage shrubs, flowers, trees,
or grasses or disturb wildlife.
.Do not park over things that burn. See
Parking over Things That Burn 0231.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving up hills can cause the
vehicle to stall. Driving down hills can
cause loss of control. Driving across hills
can cause a rollover. You could be injured
or killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use a low gear and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or down
the hill.
.Slow down when approaching the top of
the hill.
.Use headlamps even during the day to
make the vehicle more visible.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even
another vehicle. You could be seriously
injured or killed. As you near the top of a
hill, slow down and stay alert.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic or electronic transfer case,
shifting the transfer case to N (Neutral)
can cause your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer (Continued)

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Driving and Operating 219
Warning (Continued)
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
(Continued)
Warning (Continued)
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts.
If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 384.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these