GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 151
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works toreduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 161
To turn Video Voice Over on or off, touch
*, touch the toggle and then press OK to
confirm. Video Voice Over will remain active
over ignition cycles until it is turned off.
Bluetooth Headphone Setup
The RSI system will support Bluetooth
headphones. Up to 9 Bluetooth headphones
can be paired to each REAR SCREEN. This
screen provides a list of all Bluetooth
headphones that have been paired to the
RSI system, as well as control over their use
and settings. New Bluetooth headphones
can be connected or the Bluetooth
headphone settings can be changed in this
screen.
To pair Bluetooth headphones to one of the
rear screens:
1. Select Bluetooth Headphone Setup or touch
Xfrom the desired Rear Screen
Home Page.
2. Select Add New Headphones.
3. Make sure your Bluetooth headphones are in pairing mode. Once recognized by
the system, your Bluetooth headphones
will be displayed on the list of Available
Headphones. 4. Select your Bluetooth headphones from
the list. Touch OK once the Pairing
Successful pop-up displays. The
headphones may need to be unpaired
from your phone before pairing to
the RSI.
5. An option will be given to create a custom name for this pair of headphones
–touch Yes if you want to create a
unique name for these headphones in
this vehicle. Type the headphone’s name
using virtual keyboard on the screen. The
new name is assigned when
touching SAVE.
Paired headphones can be selected from the
list of currently connected headphones. The
selected headphone’s icon turns to green.
The name of the Bluetooth headphone can
be edited by touchingy.
To delete a connected Bluetooth headphone,
Touch
Yand then touch Yes.
Screen Brightness
Select Screen Brightness. Move the bar left
or right to adjust the display brightness.
Each screen may be uniquely adjusted. Remember Screen Power Status
The system remembers the last power state
(screen ON or OFF) of each rear screen
independently. After the vehicle ignition
power is turned ON, each rear screen power
ON, or remain OFF, based on it's last known
state prior to the previous ignition cycle.
Select On or Off.
Video Auto Play
Enabling Video Auto Play will cause the next
available video to automatically begin
playing when the previous video has ended.
Disabling Video Auto Play will cause the
video playback to pause until another video
is selected for playback. Select On or Off.
Clear All Miracast Data
The system stores the Miracast data of the
devices which have been connected to the
RSI system. The data can be deleted from
this feature.
Select Clear All Miracast Data. A pop-up
message is displayed when the data is
successfully deleted.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 163
.porj(Play or Pause): Touchpto play
or touch
jto pause depending on the
current selection.
.Listen: Touch Listen to hear the audio
source on the vehicle speakers.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new 2-channel
digital wireless headphones, depending on
the vehicle model. The headphones are used
to listen to various multimedia. The wireless
headphones have a power button, Channel 1 or 2 switch, and a volume control. The
digital headphones cannot be interchanged
with previous models of GM headphones.
Press the power button to turn on the
headphones. A light on the headphones
should come on. A flashing light indicates
the headphones are not in range. Move
them closer to the forward overhead screen
until the light stops flashing. If the light
does not come on, check the batteries.
Intermittent sound or static can also indicate
weak batteries. See
“Battery Replacement”
later in this section.
Turn the headphones off when they are not
in use.
Press the center of the right side of the
headphone to change the channel. Channel 1
will provide audio associated with
screen 1 and channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top of the
right seatback video screen. The headphones
shut off automatically to save the battery
power if the RSI system is off or if the
headphones are out of range of the
transmitters for more than three minutes.
Moving too far forward or stepping out of
the vehicle can cause the headphones to
lose the signal or have static. Use the volume control on the headphones
to adjust the volume.
For best audio performance, wear the
headphones as indicated with L (Left) and
R (Right) on the ear pads. Do not let
anything cover the ear pads.
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement ear
pads, call 1-888-293-3332 or contact your
dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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166 Infotainment System
Map Colors
.Auto–Touch to automatically change
modes based on lighting conditions.
.Day (Light)
.Night (Dark)
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Building (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level.
Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) : Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed. Route Preferences
Touch to access the Route Preferences. The
choices are:
.Preferred Route
–Choose from two
different route options: Fastest or
Eco-Friendly.
‐ Fastest would be the route with the
shortest drive time.
‐ Eco-Friendly would be the most
fuel-efficient route.
.Avoid on Current Route –Choose any of
the road features to avoid while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, touch the up and down
arrows. If the voice guidance prompt is being heard, volume can also be adjusted
using the knob on the center stack or the
volume switch on the steering wheel.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐
Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events that
are on the route or nearby. Touch
Aand
then select Traffic Events. An OnStar
connected Navigation service plan is
required.
Traffic Preferences (If Equipped)
While in Map View, touch
A, then Settings
and then Map and Navigation Settings to
access Traffic Preferences. When Show
Traffic on Map is turned on, the feature
provides an overview of the traffic flow
using different coded colors. The following
options are available for rerouting:
.Auto Reroute to Better Route –The
system will automatically reroute if the
system detects there is a traffic issue
ahead.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 177
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under Settings
0 187. There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control, the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 181
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call
stored contact. The command may include
location if the contact has location numbers
stored.
“Call
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display. “Redial”
:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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184 Infotainment System
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13690468) - 2021 - crc - 8/14/20
Infotainment System 189
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust the
display.
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audio Cues: This feature determines if
sounds play when the infotainment
system starts up and shuts down. This
feature can be turned off or on.
.Set Audio Cue Volume: This setting
controls the volume of Audio Cues played
on startup and shut down. Touch the
controls on the infotainment display to
increase or decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
Voice
Touch and the following may display:
.Confirm More/Less: This setting specifies
how often the voice recognition system
confirms commands. Touch Confirm More
to have the system check with you more
often before acting on your commands.
.Prompt Length: This setting specifies the
amount of detail the voice recognition
system provides when giving you
feedback. Touch Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short, or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how quickly
the voice recognition system speaks.
.Friendly Prompts: This setting adjusts the
formality of voice prompts. Touch Off for
shorter prompts. Touch On to hear
prompts with more personality. Touch
Auto to have the prompt match your
command style.
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking while
the prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.