2021 GMC TERRAIN infotainment

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
204 Driving and Operating
5. Plug the other end of the cord into anormal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, see Driving Characteristics and
Towing Tips 0249.
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 212.
2. Press P (Park).
3. Turn the ignition off.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
232 Driving and Operating
If equipped with the Safety Alert Seat, the
driver seat cushion may provide a vibrating
pulse alert instead of beeping. To change
this, see“Collision/Detection Systems” under
Vehicle Personalization 0108.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver
Information Center (DIC) messages may
display when the systems are unavailable or
blocked.
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See
Radio Frequency Statement
0 354.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Rear Park Assist (RPA), Front Park Assist
(FPA), Surround Vision, Rear Cross Traffic
Alert (RCTA), and Automatic Parking Assist
(APA) may help the driver park or avoid
objects. Always check around the vehicle
when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press Home or Back on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately 12
km/h (8 mph) while in D (Drive). The RVC is
above the license plate.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 233
1. View Displayed by the Rear VisionCamera
1. View Displayed by the Rear VisionCamera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that RPA or RCTA has detected an object.
This triangle changes from amber to red and
increases in size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Surround Vision
If equipped, Surround Vision shows an
image of the area surrounding the vehicle,
along with the front or rear camera views on the infotainment display. The front
camera is in the grille or near the front
emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is above the license plate.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, press any button on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph).
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
234 Driving and Operating
1. Views Displayed by the SurroundVision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Camera Views
Touch the camera view buttons along the
bottom of the infotainment display.
Front/Rear Standard View : Displays an
image of the area in front or behind the
vehicle. Touch Front/Rear Standard View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
If equipped, the front view camera also
displays when the Park Assist system
detects an object within 30 cm (12 in).
Front/Rear Junction View : Displays a front
or rear cross traffic view that shows objects
directly to the left and right of the front or
back of the vehicle. Touch Junction View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
Front/Rear Overhead View : Displays a Front
or Rear Overhead View of the vehicle.
Touching the button will toggle between the
two views.
Front/Rear Bowl View : Displays a view of
the vehicle from either the front or the back
of the vehicle. Touch Bowl View on the
infotainment display when a camera view is

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 235
active. Touching the button multiple times
will toggle between forward and rearward
views. Park Assist and RCTA are not available
when Bowl view is active.
Side Forward/Rearward View :Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/Rearward View on the infotainment
display when a camera view is active.
Touching the button multiple times will
toggle between forward and rearward views.
Park Assist and RCTA overlays are not
available when Side Forward/Rearward view
is active.
Hitch View : If equipped, assists while
connecting to a trailer. Displays a zoomed-in
view of the hitch to help align the vehicle’s
hitch ball with the trailer coupler.
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
Top Down View : Displays an image of the
area surrounding the vehicle, along with
other views in the infotainment display. Top
down can be enabled or disabled by
pressing the Top Down View button multiple
times. Park Assist
With RPA, and if equipped with FPA, as the
vehicle moves at speeds of less than 8 km/h
(5 mph), the sensors on the bumpers may
detect objects up to 2.5 m (8 ft) behind the
vehicle and 1.2 m (4 ft) in front of the
vehicle within a zone 25 cm (10 in) high off
the ground and below bumper level. These
detection distances may be shorter during
warmer or humid weather. Blocked sensors
will not detect objects and can also cause
false detections. Keep the sensors clean of
mud, dirt, snow, ice, and slush; and clean
sensors after a car wash in freezing
temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show
“distance
to object” and object location information
for the Park Assist system. As the object
gets closer, more bars light up and the bars
change color from yellow to amber to red.
When an object is first detected in the rear,
both sides of the Safety Alert Seat will pulse
two times. When an object is very close
(<0.6 m (2 ft) in the vehicle rear, or <0.3 m
(1 ft) in the vehicle front), five beeps will
sound from the front or rear depending on
object location, or both sides of the Safety
Alert Seat will pulse five times. Beeps for
FPA are higher pitched than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is shifted into
R (Reverse), RCTA displays a red warning
triangle with a left or right pointing arrow
to warn of traffic coming from the left or

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
236 Driving and Operating
right. This system detects objects coming
from up to 20 m (65 ft) from the left or
right side of the vehicle. When an object is
detected, either three beeps sound from the
left or right or three Safety Alert Seat pulses
occur on the left or right side, depending on
the direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
Turning the Features On or Off
TheXbutton on the center console is
used to turn on or off the Front and Rear
Park Assist and the Rear Cross Traffic Alert
(RCTA). The indicator light in the button
comes on when the features are on and
turns off when the features have been
disabled.
Turn off Park Assist and RCTA when towing
a trailer.
RCTA can be turned off through “Collision/
Detection Systems” underVehicle
Personalization 0108.
Automatic Parking Assist (APA)
If equipped, APA searches for and steers the
vehicle into parallel and perpendicular
parking spots. When using APA, you must
still shift gears, and control the brakes and
accelerator. A display and audible beeps help
to guide parking maneuvers.
{Warning
APA does not apply the brakes. APA may
not detect objects in the parking space,
objects that are soft or narrow, objects
high off the ground such as flatbed
trucks, or objects below ground level such
as large potholes. Always verify that the
parking space is appropriate for parking a
vehicle. APA does not respond to changes
in the parking space, such as movement
of an adjacent vehicle, or a person or
object entering the parking space. APA
does not detect or avoid traffic that is
behind or alongside of the vehicle.
Always be prepared to stop the vehicle
during the parking maneuver. Press
Oon the center console to enable
the system to search for a parking space
that is large enough and within 1.5 m (5 ft)
of the vehicle. The vehicle speed must be
below 30 km/h (18 mph). The system cannot:
.Detect whether it is a legal parking space.
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display. To switch the parking
mode between parallel and perpendicular,
press and hold
Oduring the search process
or, if available, change the parking mode in
the infotainment display.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
346 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 346
Customer Assistance Offices . . . . . . . . . . . 348
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Online Owner Center . . . . . . . . . . . . . . . . . . 348
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Roadside Assistance Program . . . . . . . . . . 349
Scheduling Service Appointments . . . . . . 350
Courtesy Transportation Program . . . . . . 351
Collision Damage Repair . . . . . . . . . . . . . . . 352
Publication Ordering Information . . . . . . 353
Radio Frequency Statement . . . . . . . . . . . 354
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 354
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 354
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 355
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Event Data Recorders . . . . . . . . . . . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Infotainment System . . . . . . . . . . . . . . . . . . 356Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
356 Customer Information
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0358.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See
the infotainment section for information on
stored data and for deletion instructions.