GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
358 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
360 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0256. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 369
Fuel (cont'd)Economy, Driving for Better . . . . . . . . . . . 187
Filling a Portable Fuel Container . . . . . . . 248
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 247
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 246
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Low Fuel Warning Light . . . . . . . . . . . . . . . . 99
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 246
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 246
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Fuses Engine Compartment Fuse Block . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 112
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Gauges Engine Coolant Temperature . . . . . . . . . . . . 91
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights and Indicators . . . . . . . . . . 84 General Information
Service and Maintenance . . . . . . . . . . . . . . 330
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Global Positioning System (GPS) . . . . . . . . . 148
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Guidance Problems with the Route . . . . . . . . . . . . . . 149
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 119
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 277
Daytime Running Lamps (DRL) . . . . . . . . . . 118
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 99
High/Low Beam Changer . . . . . . . . . . . . . . . 117
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 100 Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 79
Heated and Ventilated Front Seats . . . . . . . .35
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 99
Hill and Mountain Roads . . . . . . . . . . . . . . . . 194
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . 217
Hill Descent Control Light . . . . . . . . . . . . . . . . . 96
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .214
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to Wear Seat Belts Properly . . . . . . . . . .41
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
I
If the System Needs Service . . . . . . . . . . . . . 149
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 199
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 97
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infants and Young Children, Restraints . . . . 58
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 353