GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
OnStar 359
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0354.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Connected Services 363
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or
by contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
370 Index
Infotainment System . . . . . . . . . . . . . . . . . . . . 356
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 85, 88
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .25
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 123
J
Jump Starting - North America . . . . . . . . . . . 316
K
Keyless EntryRemote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 288
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 118
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 116
Exterior Lighting Battery Saver . . . . . . . . 122
Front Turn Signal . . . . . . . . . . . . . . . . . . . . . . 278
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Lamps (cont'd)
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 242
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 244
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 96
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 42
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 68
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Illumination Control . . . . . . . . . . . . . . . . . . . 120
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 92
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Brake System Warning . . . . . . . . . . . . . . . . . 95
Charging System . . . . . . . . . . . . . . . . . . . . . . . 93
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 100
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 95 Lights (cont'd)
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 98
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 100
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 99
High/Low Beam Changer . . . . . . . . . . . . . . . 117
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 96
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 99
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 91
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Service Electric Parking Brake . . . . . . . . . . . 95
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 96
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 98
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 16
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 16
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 99
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 373
RoadsDriving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Roadside Assistance Program . . . . . . . . . . . . 349
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 76
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 345
Running the Vehicle While Parked . . . . . . . 208
S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 354
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 355
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 354
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety System Check . . . . . . . . . . . . . . . . . . . . . 46
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Scheduling Appointments . . . . . . . . . . . . . . . . 350
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
How to Wear Seat Belts Properly . . . . . . . 41
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 42
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Replacing after a Crash . . . . . . . . . . . . . . . . . 47
Use During Pregnancy . . . . . . . . . . . . . . . . . . 46 Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 30
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 36
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 29
Heated and Ventilated Front . . . . . . . . . . . . 35
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lumbar Adjustment, Front . . . . . . . . . . . . . . 32
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Adjustment, Front . . . . . . . . . . . . . . . . 31
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 32
Securing Child Restraints . . . . . . . . . . . . . . 69, 70
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Accessories and Modifications . . . . . . . . . 258
Climate Control System . . . . . . . . . . . . . . . . 178
Doing Your Own Work . . . . . . . . . . . . . . . . . 259
Maintenance Records . . . . . . . . . . . . . . . . . . 341
Maintenance, General Information . . . . . 330
Parts Identification . . . . . . . . . . . . . . . . . . . . . 342
Scheduling Appointments . . . . . . . . . . . . . . 350
Service Electric Parking Brake Light . . . . . . . 95
Services Special Application . . . . . . . . . . . . . . . . . . . . . 336 Servicing System . . . . . . . . . . . . . . . . . . . . . . . . 149
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . .55
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 242
Signals, Turn and Lane-Change . . . . . . . . . . . . 119
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 130
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Special Application Services . . . . . . . . . . . . . . 336
Specifications and Capacities . . . . . . . . . . . . . 343
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . . 13
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . 274
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 79
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 79
Steering Wheel Controls . . . . . . . . . . . . . . . . . 126
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 201
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 375
Transportation Program, Courtesy . . . . . . . . 351
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Turn and Lane-Change Signals . . . . . . . . . . . . 119
U
Uniform Tire Quality Grading . . . . . . . . . . . . 301
Universal Remote System . . . . . . . . . . . . . . . . . 112Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Using the Navigation System . . . . . . . . . . . . .138
Using the System . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Identification Number (VIN) . . . . . . . . . . . . 342
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 108
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 108
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 97
Vehicle Care Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . . . . . . 310
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Data Recording and Privacy . . . . . . 355
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . 148
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 150
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 95
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 119
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Wheels Alignment and Tire Balance . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
When It Is Time for New Tires . . . . . . . . . . . 299 Where to Put the Restraint . . . . . . . . . . . . . . . 62
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Wiper Blade Replacement . . . . . . . . . . . . . . . . 275
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . . 82