2021 GMC TERRAIN page 33

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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130 Infotainment System
Pinch
Pinch is used to zoom out on a map, certain
images, or a web page. Place finger and
thumb apart on the display, then move
them together.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 160 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), MyMedia, USB, and Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.

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Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports in the center console and another two
on the center stack. These ports are for data
and charging. There may also be two USB
ports for charging only at the rear of the
center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
Caution (Continued)
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available. My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device.
Use the following when playing an active
USB source:
p: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.

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Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0130.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback. All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.gmc.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability, details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions.
4G LTE service is available in select markets.
4G LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.

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138 Infotainment System
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada. Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Navigation
Using the Navigation System
Launch the Nav application by touching the
Nav icon on the Home Page or on the
shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0160.
Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. When the vehicle is
stopped, the search bar will appear along

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Infotainment System 141
.Ask Before Rerouting (Default)–If the
system detects there is a traffic issue
ahead, it will display a pop-up with
details about the issue. Choose to reroute
or cancel the alert.
.Never Search for Better Route –The
system will not check for a better route
until one of the above options is selected.
Alert Preferences
Set alerts on or off during both inactive and
active guidance views. The following alerts
may be available:
.Congestion Alerts –This alert displays
upcoming congestion. (Available for
China only)
.Road Safety Alerts –Touch to display
upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the History
options:
.Clear Recent Destinations –Touch\to
clear the recent destinations.
.Clear Search History –Touch\to clear
the search history. About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map database
to run. It is stored on an SD card that is
connected to the infotainment system. If the
map database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one unique
vehicle. The SD card must pass
authentication verification to be used for
that specific vehicle. Potential error scenarios
and messages include:
.The SD card has initialized for the first
time:
“Once initialized, this SD card can
only be used for navigation in this
vehicle.”
.The SD card is not working properly: “SD
card is not functioning properly.
(Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not valid
in this vehicle for navigation. See Owner’s
Manual for more detail or visit your
dealer. (Error Code).”
.The SD card has been removed from the
slot: “SD card has been removed.
(Error Code).”
Touch Continue to resume after the
initialization error message. For the other
messages, touch OK to return to the
Home Page.
Navigation Symbols
Following are the most common symbols
that may appear in the Nav application.
This indicates the vehicle’s current location
and direction on the map.

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This symbol indicates the next guidance
maneuver. Touch it to repeat the last
spoken guidance instruction.
Incident Alert (If Equipped)
During active guidance, if the system
determines that there is an incident ahead
but there is not a better route, the system
will play a tone and show a Quick Notice.
This will only show once per incident.
Incident Reports (If Equipped)
Incident report icons, along with traffic flow
data, display on the map during both active
and inactive guidance.
End Route
Touch Cancel at the top right corner to end
active guidance and return to inactive
guidance. If active guidance is canceled
before the destination has been reached, a
pop-up option to Resume Trip will appear.
Resume Trip
The trip can be resumed if it was canceled
by touching the Resume Trip pop-up option.If the system has determined that the
destination has been reached, either because
the arrival view displayed or the destination
has been passed, the Resume Trip option
will not appear.
Favorites
The navigation favorites can have contacts,
addresses, or POIs that have been saved
through the favorite icon on the
details view.
Accessing Favorites
In the Nav application, view the Favorites
list by touching
Hin the search bar along
the top of the Nav map view. If the search
bar is closed, touch
}and selectH.
Saving Favorites
Favorites can be added from a number of
the system’s applications. Touch the
favorites icon to save content as a favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the System tab.
2. Touch Favorites to access the Manage Favorites option. 3. Touch a saved Navigation favorite to
access the edit icon. Touch the edit icon
to rename the favorite.
4. Touch Save to store the renamed favorite.
Recents
TouchGto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow in the
middle of the map view to reset the map to
the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last
Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.

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Show POI Icons
To see the POI categories, touch Options,
then touch Show on Map. Up to eight
categories of icons can be selected.
Smart POI Icons on Map (If Equipped)
The smart POI icons such as fuel stations
and parking appear based on time, location,
driver search behavior, driving conditions,
and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the POI
.Right side:E+ ETE (Estimated Time
Enroute)
Smart Fuel Station Icons
Fuel station prices are shown if available for
nearby stations when the vehicle is low
on fuel. Smart Parking Icons
When reaching a densely populated
destination and the system determines that
parking may be limited, the system will
attempt to display nearby parking
destinations with pricing information,
if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue can be
reported if the data is not accurate or the
address is incorrect. Touch Report an Issue
near the bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection page,
then touch Send. The system will send the
information for analysis.
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts,
recents icon, favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears. Touching the search
box will activate speech recognition.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination as if the vehicle were stopped.
Connected Navigation
Connected Navigation is a subscription
service that enables certain capabilities
within the navigation system, such as
Traffic, Smart Search/Routing, and Predictive

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Navigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
After touching the Turn-by-Turn Directions
icon, select destinations from Recents or
Favorites. To find new locations, touch
OnStar Advisor, Home Directions, Place Voice
Search, or Address Voice Search.Lane Guidance
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.
Global Positioning System (GPS)
The position of the vehicle is determined by
using satellite signals, various vehicle
signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0149 and
If the System Needs Service 0149.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.