GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 163
Voice
Touch and the following may display:
.Confirm More/Less: This setting specifies
how often the voice recognition system
confirms commands. Touch Confirm More
to have the system check with you more
often before acting on your commands.
.Prompt Length: This setting specifies the
amount of detail the voice recognition
system provides when giving you
feedback. Touch Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short, or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how quickly
the voice recognition system speaks.
.Friendly Prompts: This setting adjusts the
formality of voice prompts. Touch Off for
shorter prompts. Touch On to hear
prompts with more personality. Touch
Auto to have the prompt match your
command style.
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking whilethe prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually. To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
166 Infotainment System
.Set Up My Places
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Predictive Navigation
.About
See Using the Navigation System 0138.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts: This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. See
Vehicle Personalization
0 108.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0127 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password. An
“unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose.
Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Key is lost or stolen, see your
dealer.
Security
Touch to have your profile secured with a
Personal Identification Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Climate Controls 179
[:Air is directed to the floor outlets,
with some to the windshield, side window
outlets, and second row floor outlets.
-: This mode clears the windows of fog or
moisture. Air is directed to the windshield,
floor outlets, and side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield and the side window vents. The
air conditioning compressor also comes on,
unless the outside temperature is below
freezing.
Do not drive the vehicle until all windows
are clear.
See Air Vents 0182.
A/C : Press to turn the air conditioning
system on or off. An indicator light comes
on to show that the air conditioning is
enabled. The A/C light will stay on even if
the outside temperatures are below freezing
and the compressor does not run. If the fan
is turned off, the air conditioner will
not run.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Rear Window Defogger
The rear window defogger uses a warming
grid to remove fog from the rear window.
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on.
The rear window defogger only works when
the ignition is on. The defogger turns off if
the ignition is turned to off or to ACC/
ACCESSORY.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Heated Mirror : If equipped with heated
outside mirrors, the mirrors heat to help
clear fog or frost from the surface of the
mirror when the rear window defog button
is pressed. See Heated Mirrors 025.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Climate Controls 181
Manual Operation
O:Press to turn the climate control system
on or off. When off, no air will flow into the
vehicle. Turning the fan on, pressing any
other button, or turning a knob will turn the
system back on.
9: Turn clockwise or counterclockwise to
increase or decrease the fan speed. Press the
knob to turn the fan off.
Press AUTO to return to automatic
operation.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting.
SYNC : Press to link the passenger
temperature settings to the driver setting.
The SYNC indicator light will turn on. When
the passenger temperature settings are
adjusted, the SYNC indicator light is off.
The driver side or passenger side
temperature display shows the temperature
setting increasing or decreasing. Air Delivery Mode Control :
Press
Y,\,
[, or-to change the direction of the
airflow. An indicator light comes on in the
selected mode button.
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
Y: Air is directed to the instrument panel
outlets.
\: Air is divided between the instrument
panel and floor outlets.
[: Air is directed to the floor outlets,
with some to the windshield, side window
outlets, and second row floor outlets.
-: This mode clears the windows of fog or
moisture. Air is directed to the windshield,
floor outlets, and side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield and the side window vents. The
air conditioning compressor also comes on,
unless the outside temperature is below
freezing.
Do not drive the vehicle until all windows
are clear. See
Air Vents 0182.
A/C : Press to turn the air conditioning
system on or off. An indicator light comes
on to show that the air conditioning is
enabled. If the fan is turned off, the air
conditioner will not run. The A/C light will
stay on even if the outside temperatures are
below freezing and the A/C compressor may
be off.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Rear Window Defogger
The rear window defogger uses a warming
grid to remove fog from the rear window.
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on.
The rear window defogger only works when
the ignition is on. The defogger turns off if
the ignition is turned off or to ACC/
ACCESSORY.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 185
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 186
Driving Environment . . . . . . . . . . . . . . . . . . . 186
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driving for Better Fuel Economy . . . . . . . 187
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 187
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 189
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 190
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 190
Driving on Wet Roads . . . . . . . . . . . . . . . . . 193
Hill and Mountain Roads . . . . . . . . . . . . . . 194
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 194
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 196
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 199
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 199
Starting the Engine . . . . . . . . . . . . . . . . . . . . 201
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 201
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 203Retained Accessory Power (RAP) . . . . . . 204
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 204
Shifting out of Park . . . . . . . . . . . . . . . . . . . 205
Parking over Things That Burn . . . . . . . . 207
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 207
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 207
Running the Vehicle While Parked . . . . 208
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 208
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 211
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 212
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 212
Electric Parking Brake . . . . . . . . . . . . . . . . . . 212
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 214
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Hill Descent Control (HDC) . . . . . . . . . . . . . 217
Driver Mode Control . . . . . . . . . . . . . . . . . . . 218
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 220
Adaptive Cruise Control (Camera) . . . . . . 222
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 231
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Assistance Systems for Driving . . . . . . . . 237
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 239
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 242
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 242
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . 244
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Recommended Fuel (LYX - 1.5L L4 Turbo Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 246
Fuels in Foreign Countries . . . . . . . . . . . . . 246
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 247
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 247
Filling a Portable Fuel Container . . . . . . . 248
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
200 Driving and Operating
Information Center (DIC). When the vehicle
is shifted into P (Park), the ignition system
will turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
vehicle is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be turned off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric
Parking Brake 0212. Press ENGINE
START/STOP to turn the vehicle off.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for starting and driving. With the
ignition off and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0201. The ignition will then
remain in on.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off and the brake
pedal not applied, pressing and holding
ENGINE START/STOP for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 201
engine will not start in Service Mode. Press
ENGINE START/STOP again to turn the
vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0256.
1. With the Keyless Access system, the Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button. The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation
07.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator. If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer090. When
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
218 Driving and Operating
The HDC light displays on the instrument
cluster when enabled.
HDC can maintain vehicle speeds between
3 and 22 km/h (2 and 14 mph) on an incline
greater than or equal to a 10% grade.
A blinking HDC light indicates the system is
actively applying the brakes to maintain
vehicle speed.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or–SET on the steering wheel or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 22 and
60 km/h (14 and 37 mph); however vehicle
speed cannot be set or maintained in this
range. It will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds. Press
5again to re-enable HDC.
Driver Mode Control
Depending on the option package and
available features, the Driver Mode Control
can have the following modes: Tour
(Front-Wheel Drive (FWD)), All-Wheel Drive
(AWD), Snow/Ice, Off-Road, and Tow/Haul.
Rotate the Driver Mode Control knob on the
center console to make a mode selection.
Continue turning the knob through the
available modes. Upon selection of a mode,
the selected mode’s icon will light up on the
knob and a message will be displayed in the
Driver Information Center (DIC).
Driver Mode Control Knob for Front-Wheel
Drive (FWD)
Driver Mode Control Knob for All-Wheel
Drive (AWD)
q(Vehicles without AWD) or5(AWD
equipped vehicles) Tour Mode : Use Tour
Mode during normal driving conditions. Tour
Mode either puts the vehicle in Front-Wheel
Drive (FWD) for AWD vehicles, or is the
normal drive mode for FWD vehicles. Tour
Mode is the most fuel efficient drive mode.
See Driving for Better Fuel Economy 0187.
When selecting Tour Mode, if equipped, the
AWD light will flash briefly while the
system disables, and then stays off.