GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 337
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0339 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns. Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.
.Trained dealer technicians can inspect and
recommend the right tires. Your dealer
can also provide tire/wheel balancing
services to ensure smooth vehicle
operation at all speeds. Your dealer sells
and services name brand tires.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
338 Service and Maintenance
Vehicle Care
To help keep the vehicle looking like new,
vehicle care products are available from your
dealer. For information on how to clean and
protect the vehicle’s interior and exterior,
seeInterior Care 0326 and
Exterior Care 0322.
Wheel Alignment
Wheel alignment is critical for ensuring that
the tires deliver optimal wear and
performance.
.Signs that the alignment may need to be
adjusted include pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required equipment
to ensure proper wheel alignment. Windshield
For safety, appearance, and the best
viewing, keep the windshield clean and
clear.
.Signs of damage include scratches, cracks,
and chips.
.Trained dealer technicians can inspect the
windshield and recommend proper
replacement if needed.
Wiper Blades
Wiper blades need to be cleaned and kept in
good condition to provide a clear view.
.Signs of wear include streaking, skipping
across the windshield, and worn or split
rubber.
.Trained dealer technicians can check the
wiper blades and replace them when
needed.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 339
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling
System 0267.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco
dexos1 full synthetic is recommended. See Engine Oil0262.
Hood and Door Hinges, and Key Lock Cylinders Multi-Purpose Lubricant. See your dealer. Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Rear Axle (All-Wheel Drive) See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Technical Data 343
Vehicle Data
Capacities and Specifications
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See yourdealer for more information.
Engine Cooling System* 6.6 L 7.0 qt
Engine Oil with Filter
I1.5L L4 Gas Engine AWD 5.0 L 5.3 qt
I1.5L L4 Gas Engine FWD 4.0 L 4.2 qt
Fuel Tank IFWD 56.0 L
14.8 gal
IAWD 59.0 L
15.6 gal
Transfer Case Fluid 0.5 L0.53 qt
Wheel Nut Torque 140Y 100 lb ft
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Customer Information 349
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My GMC Rewards points.
F: Chat live with online help
representatives.
Visit my.gmc.com and create an account
today.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to access similar
benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 365
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 258
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 204
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 222
Add-On Electrical Equipment . . . . . . . . . . . . . 256
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Additional Maintenance and Care . . . . . . . . 336
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 32
Agreements Trademarks and License . . . . . . . . . . . . . . . 169
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 178, 180
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Air Filter, Passenger Compartment . . . . . . . .182
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How Does an Airbag Restrain? . . . . . . . . . . . 51
Passenger Sensing System . . . . . . . . . . . . . . 52
What Makes an Airbag Inflate? . . . . . . . . . 50
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
When Should an Airbag Inflate? . . . . . . . . 50
Where Are the Airbags? . . . . . . . . . . . . . . . . 48 Airbags
Adding Equipment to the Vehicle . . . . . . . 56
Passenger Status Indicator . . . . . . . . . . . . . . 92
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 92
Servicing Airbag-Equipped Vehicles . . . . . . 55
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 22
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 242
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 287
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 212, 274
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Antilock Brake System (ABS) . . . . . . . . . . . . . . 212 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Apple CarPlay and Android Auto . . . . . . . . . 160
Assistance Program, Roadside . . . . . . . . . . . . 349
Assistance Systems for Driving . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 367
Climate Control Systems (cont'd)Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 85, 88
Collision Damage Repair . . . . . . . . . . . . . . . . . 352
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 315
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 305
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 363
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Traction and Electronic Stability . . . . . . . 214
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 126
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 91
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Courtesy Transportation Program . . . . . . . . . 351
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Coverage Explanations . . . . . . . . . . . . . . . . . . . 150
Covers Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 222
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 348 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Text Telephone (TTY) Users . . . . . . . . . . . . 348
Customer Information Publications Ordering Information . . . . . 353
Customer Satisfaction Procedure . . . . . . . . . 346
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 352
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . 356 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 356
Database Coverage Explanations . . . . . . . . . 150
Daytime Running Lamps (DRL) . . . . . . . . . . . . 118
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 364
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 345
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . . 212, 274
Driver
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Driver Assistance Systems . . . . . . . . . . . . . . . . 231
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driver Information Center (DIC) . . . . . 100, 105
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . .218
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 237
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 369
Fuel (cont'd)Economy, Driving for Better . . . . . . . . . . . 187
Filling a Portable Fuel Container . . . . . . . 248
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 247
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 246
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Low Fuel Warning Light . . . . . . . . . . . . . . . . 99
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 246
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 246
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Fuses Engine Compartment Fuse Block . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 112
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Gauges Engine Coolant Temperature . . . . . . . . . . . . 91
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights and Indicators . . . . . . . . . . 84 General Information
Service and Maintenance . . . . . . . . . . . . . . 330
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Global Positioning System (GPS) . . . . . . . . . 148
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Guidance Problems with the Route . . . . . . . . . . . . . . 149
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 119
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 277
Daytime Running Lamps (DRL) . . . . . . . . . . 118
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 99
High/Low Beam Changer . . . . . . . . . . . . . . . 117
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 100 Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 79
Heated and Ventilated Front Seats . . . . . . . .35
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 99
Hill and Mountain Roads . . . . . . . . . . . . . . . . 194
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . 217
Hill Descent Control Light . . . . . . . . . . . . . . . . . 96
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .214
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to Wear Seat Belts Properly . . . . . . . . . .41
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
I
If the System Needs Service . . . . . . . . . . . . . 149
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 199
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 97
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infants and Young Children, Restraints . . . . 58
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 353