2021 GMC SIERRA radio antenna

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 155
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 155
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 158
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 162
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 162
Navigation
Using the Navigation System . . . . . . . . . . 163
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Navigation Symbols . . . . . . . . . . . . . . . . . . . 166Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 173
Global Positioning System (GPS) . . . . . . . 173
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 174
Problems with Route Guidance . . . . . . . . 174
If the System Needs Service . . . . . . . . . . . 175
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 175
Database Coverage Explanations . . . . . . . 175
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 175
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 180
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Apple CarPlay and Android Auto . . . . . . . 185
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
158 Infotainment System
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 231
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off. If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See
Retained Accessory
Power (RAP) 0236.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags. If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the ignition off.
5. Set the parking brake. See Electric
Parking Brake 0247.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
OnStar 443
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0318. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
448 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 323
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 236
Active Fuel Management . . . . . . . . . . . . . . . . 237
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 256
Add-On Electrical Equipment . . . . . . . . . . . . . .318
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Additional Maintenance and Care . . . . . . . . .415
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 48
Agreements
Trademarks and License . . . . . . . . . . . . . . . 195
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 334
Air Conditioning . . . . . . . . . . . . . . . . . . . . 204, 206
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Air Filter, Passenger Compartment . . . . . . . 209
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 66
What Makes an Airbag Inflate? . . . . . . . . . 64
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Airbag System (cont'd)
When Should an Airbag Inflate? . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . . 114
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 114
Servicing Airbag-Equipped Vehicles . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 31
Alert
Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 280
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 362
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 246
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Apple CarPlay and Android Auto . . . . . . . . . .185

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
452 Index
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 334
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . .158
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . 97
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Fluid Automatic Transmission . . . . . . . . . . . . . . . 333
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Four-Wheel Drive Transfer Case . . . . . . . . 242
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Forward Collision Alert (FCA) System . . . . 275
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . 242, 346
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . 118
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated and Ventilated . . . . . . . . . . . . . . . . . . 52
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Economy, Driving for Better . . . . . . . . . . . 212
Filling a Portable Fuel Container . . . . . . . 288
Filling the Tank . . . . . . . . . . . . . . . . . . . 285, 287
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 284
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Low Fuel Warning Light . . . . . . . . . . . . . . . 122
Management, Active . . . . . . . . . . . . . . . . . . . 237
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 284
Recommended . . . . . . . . . . . . . . . . . . . . 283, 284
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 390
Fuses Engine Compartment Fuse Block . . . . . . . 353
Fuses and Circuit Breakers . . . . . . . . . . . . . 353
Instrument Panel Fuse Block . . . . . . 357, 358
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . 136Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Gauges Engine Coolant Temperature . . . . . . . . . . . . 112
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 110
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Warning Lights and Indicators . . . . . . . . . 106
General Information Service and Maintenance . . . . . . . . . . . . . . 408
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 348
Global Positioning System (GPS) . . . . . . . . . . 173
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .431
Guidance
Problems with the Route . . . . . . . . . . . . . . 174