2021 GMC SIERRA service

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 231
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off. If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See
Retained Accessory
Power (RAP) 0236.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags. If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the ignition off.
5. Set the parking brake. See Electric
Parking Brake 0247.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
232 Driving and Operating
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) : This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0232. Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
ignition is on, but the vehicle will not be
able to be driven. The engine will not start
in Service Mode. Press the ENGINE START/
STOP button again to turn the ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See
Add-On Electrical Equipment 0318. Move the shift lever to P (Park) or
N (Neutral). To restart the engine when the
vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. For Key Access vehicles, turn the ignition
key to Start. When the engine starts, let
go of the key. For Keyless Access
vehicles, the RKE transmitter must be in
the vehicle. Press ENGINE START/STOP
with the brake pedal applied. When the
engine begins cranking, let go of the
button.
The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 237
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0391.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0247.
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever. 2. While holding the brake pedal, push the
shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Active Fuel Management
If equipped, Active Fuel Management allows
a V8, V6, or L4 gasoline engine to operate
on either all of its cylinders, or a reduced
number of cylinders, depending on the
driving conditions. When less power is
required, such as cruising at a constant
vehicle speed, the system will enable
reduced cylinder operation, allowing the
vehicle to achieve better fuel economy.
When greater power is required, such as

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 239
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0288.
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in ACC/ACCESSORY, on or
service mode.
There are several different positions for the
shift lever.
See Driver Mode Control 0251 and “Range
Selection Mode” underManual Mode 0241.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily. When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See
“Torque Lock” underShifting
Into Park 0236.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0236 and
Driving Characteristics and Towing Tips
0 288.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0242.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 221.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 247
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing or feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can always
be applied, even if the vehicle is off. In case
of insufficient electrical power, the EPBcannot be applied or released. To prevent
draining the battery, avoid unnecessary
repeated cycles of the EPB.
The system has a red parking brake status
light and an amber service parking brake
warning light. See
Electric Parking Brake
Light 0117 and
Service Electric Parking Brake Light 0118.
There are also parking brake-related Driver
Information Center (DIC) messages.
Before leaving the vehicle, check the red
parking brake status light to ensure that the
parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch momentarily.
The red parking brake status light will flash
and then stay on once the EPB is fully
applied. If the red parking brake status light
flashes continuously, then the EPB is only
partially applied or there is a problem with
the EPB. A DIC message will display. Release
the EPB and try to apply it again. If the
light does not come on, or keeps flashing, have the vehicle serviced. Do not drive the
vehicle if the red parking brake status light
is flashing. See your dealer.
If the amber service parking brake warning
light is on, press the EPB switch. Continue to
hold the switch until the red parking brake
status light remains on. If the amber service
parking brake warning light is on, see your
dealer.
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
248 Driving and Operating
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0288.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 213.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC) system. These systems help
limit wheel spin and assist the driver in
maintaining control, especially on slippery
road conditions.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 263
When following a vehicle and entering a
curve, ACC may not detect the vehicle ahead
and accelerate to the set speed. When this
happens, the vehicle ahead indicator will not
appear.
ACC may detect a vehicle that is not in your
lane and apply the brakes.
ACC may occasionally provide an alert and/
or braking that is considered unnecessary.
It could respond to vehicles in different
lanes or stationary objects when entering or
exiting a curve. This is normal operation.
The vehicle does not need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead until it
is completely in the lane. The brakes may
need to be manually applied.
Objects Not Directly in Front of Your Vehicle
The detection of objects in front of the
vehicle may not be possible if:
.The vehicle or object ahead is not within
your lane.
.The vehicle ahead is shifted, not centered,
or is shifted to one side of the lane.
Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or roadside
objects may be incorrectly detected when
located along the roadway. Do Not Use ACC on Hills and When Towing a
Trailer
Do not use ACC when driving on steep hills
or when towing a trailer. ACC will not detect
a vehicle in the lane while driving on steep
hills. If the brakes are applied, ACC
disengages.
Disengaging ACC
There are three ways to disengage ACC:
.Step lightly on the brake pedal.
.Press*.
.PressJ.
Erasing Speed Memory
The ACC set speed is erased from memory if
Jis pressed or if the ignition is turned off.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
276 Driving and Operating
Without Head-Up Display
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Collision Alert occurs, the brake system may
prepare for driver braking to occur more
rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed. Cruise control may be
disengaged when the Collision Alert occurs.
Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead much too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the DIC.
Additional button presses will change this
setting. The chosen setting will remain until
it is changed and will affect the timing of
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will
occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
If your vehicle is equipped with Adaptive
Cruise Control (ACC), changing the FCA
timing setting automatically changes the
following gap setting (Far, Medium,
or Near).
Following Distance Indicator
The following distance to a moving vehicle
ahead in your path is indicated in following
time in seconds on the Driver Information
Center (DIC). The minimum following time is
0.5 seconds away. If there is no vehicle
detected ahead, or the vehicle ahead is out
of sensor range, dashes will be displayed.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.