2021 GMC SIERRA SERVICE MODE

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
442 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0436.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Connected Services 447
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.gmc.com. Message and data rates
may apply.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
454 Index
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
LightingEntry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Illumination Control . . . . . . . . . . . . . . . . . . . 145
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 114
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Brake System Warning . . . . . . . . . . . . . . . . . 117
Charging System . . . . . . . . . . . . . . . . . . . . . . . 115
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 123
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 121
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 117
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 122
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 123 Lights (cont'd)
High/Low Beam Changer . . . . . . . . . . . . . . . 141
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 119
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 119
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 113
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking Brake . . . . . . . . . . . 118
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 119
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Limited-Slip Differential . . . . . . . . . . . . . . . . . . 254
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 32
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 254
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . .77
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 48 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 409 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 115
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . .41
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . . 175
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 158
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 37
Automatic Dimming Rearview . . . . . . . . . . 38
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
Index 455
Mirrors (cont'd)Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 38
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 38
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 251
Monitor System, Tire Pressure . . . . . . . . . . . 368
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .158
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 445
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the System . . . . . . . . . . . . . . . . . . . . . . 163
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . 166
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 228
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Oil Life System . . . . . . . . . . . . . . . . . 332
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 111
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . . . . . . . . . . . . 71
Online Owner Center . . . . . . . . . . . . . . . . . . . . 430
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Additional Information . . . . . . . . . . . 441
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 441
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 441
OnStar System . . . . . . . . . . . . . . . . . . . . . . 162, 173
Operating Mode Overheated Engine Protection . . . . . . . . . 340
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . 340
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 338
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 237
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Parking
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Over Things That Burn . . . . . . . . . . . . . . . . . 237
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 266
Passenger Airbag Status Indicator . . . . . . . . . 114
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 66
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 119
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 180, 181
Pickup Conversion to Chassis Cab . . . . . . . . 320
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174