2021 GMC SAVANA dead battery

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Driving and Operating 141
.Prevent movement of the shift lever out
of P (Park), unless the ignition is on and
the regular brake pedal is applied.
The shift lock control system is always
functional except in the case of a dead
battery or low voltage (less than 9 V)
battery.
If the vehicle has an uncharged battery or a
battery with low voltage, try charging or
jump starting the battery. See Jump Starting
- North America 0236.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the way into
P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem shifting,
have the vehicle serviced.Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage. (Continued)
Warning (Continued)
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Vehicle Care 237
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put an automatic transmission
in P (Park) or a manual transmission in
Neutral before setting the parking brake.
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
3. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the cigarette lighter or the accessory
power outlet. Turn off the radio and all
lamps that are not needed. This will
avoid sparks and help save both
batteries. And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−) terminal
locations of the other vehicle.
On your van, use the unpainted radio
antenna bracket as a remote negative (−)
terminal.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the vehicle has one. Negative (−) will go to an
unpainted metal part or to a remote
negative (−) terminal if the vehicle has
one. On your van, use the unpainted
radio antenna bracket as a remote
negative (−) terminal.
Do not connect positive (+) to
negative (−) or you will get a short that
would damage the battery and maybe
other parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.
6. Connect the red positive (+) cable to the
positive (+) terminal of the dead battery.
Use a remote positive (+) terminal if the
vehicle has one. Do not let the other end

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
238 Vehicle Care
touch metal. Connect it to the
positive (+) terminal of the good battery.
Use a remote positive (+) terminal if the
vehicle has one.
7. Now connect the black negative (−) cable to the negative (−) terminal of the good
battery. Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step. The other end of the
negative (−) cable does not go to the
dead battery. It goes to a heavy,
unpainted metal engine part or to a
remote negative (−) terminal on the
vehicle with the dead battery. On your
van, use the unpainted radio antenna
bracket as a remote negative (−)
terminal.
8. Connect the other end of thenegative (−) cable to the negative (−)
terminal location on the vehicle with the
dead battery. On your van, use the
unpainted radio antenna bracket as a
remote negative (−) terminal.
Caution
The vehicle uses the unpainted radio
antenna bracket as a remote negative (-)
terminal. Move the antenna coaxial cable
out of the way before clamping the
negative jumper cable to the fixed
antenna bracket. Avoid touching the
negative cable clamp to the air
conditioning line. Failure to do either of
(Continued)
Caution (Continued)
these could damage the vehicle. The
repairs would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
266 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.