2021 GMC SAVANA service

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
274 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
OnStar 275
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0270.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation. If equipped, TTY
mode can be turned on or off by touching
Settings, then Apps, and then Phone. When
TTY mode is on, phone calls can be made or
received with OnStar using the infotainment
display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
276 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0176. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
278 Connected Services
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display. For
other vehicles press
=as follows.
Cancel Route 1. Press
=. System responds: “OnStar
ready,” then a tone. 2. Say
“Cancel route.” System responds:
“Do you want to cancel directions?”
3. Say “Yes.”System responds: “OK, request
completed, thank you, goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System responds
with the next three maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with the
last direction given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and distance
to the destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Connected Services 279
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or by
contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
280 Connected Services
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.gmc.com. Message and data rates may
apply.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Index 283
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 279
Control Traction and Electronic Stability . . . . . . . 147
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 127
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 73
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 122
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Courtesy Transportation Program . . . . . . . . 267
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 264
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Text Telephone (TTY) Users . . . . . . . . . . . . 264
Customer Information Publications Ordering Information . . . . . 269
Customer Satisfaction Procedure . . . . . . . . . 262
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 268
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 272
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 272
Daytime Running Lamps (DRL) . . . . . . . . . . . . .91
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 126
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 280
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 126
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Door Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . 11
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 261
Driver Assistance Systems . . . . . . . . . . . . . . . 150
Driver Information Center (DIC) . . . . . . . . . . . .81 Driving
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 126
Characteristics and Towing Tips . . . . . . . . 160
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Hill and Mountain Roads . . . . . . . . . . . . . . 129
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . . 131
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 128
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 128
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . . 131
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
E
Electrical Equipment, Add-On . . . . . . . . . . . . 176
Electrical SystemEngine Compartment Fuse Block . . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . . 209
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 189
Check Light (Malfunction Indicator) . . . . . 76
Compartment Overview . . . . . . . . . . . . . . . . 180
Coolant Heater . . . . . . . . . . . . . . . . . . . . . . . . 138
Coolant Temperature Gauge . . . . . . . . . . . . 73

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
284 Index
Engine (cont'd)Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . 191
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 261
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 72
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 80
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 85
Running While Parked . . . . . . . . . . . . . . . . . . 141
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Enhanced Technology Glass . . . . . . . . . . . . . . . . 21
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . . 172
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 272
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .35
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . . . 95
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . . . .138 Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 189
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . 103
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 92
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Fluid Automatic Transmission . . . . . . . . . . 186, 189
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 196
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Forward Collision Alert (FCA) System . . . . .154
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Front Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Economy, Driving for Better . . . . . . . . . . . 126
Filling a Portable Fuel Container . . . . . . . 160
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 158 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Low Fuel Warning Light . . . . . . . . . . . . . . . . 80
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 158
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 158
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 235
Fuses
Engine Compartment Fuse Block . . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . . 209
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
G
GaugesEngine Coolant Temperature . . . . . . . . . . . . 73
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 72
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Warning Lights and Indicators . . . . . . . . . . 70
General Information Service and Maintenance . . . . . . . . . . . . . . 248
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160